The Landing Dispensary Cleveland OH review: Horrible company mistreats medical patients, customers & employees

The Landing

Lucas
Asst Mgr Dustin
Dayton Gen Mgr

WORST DISPENSARY EVER! IF YOU WANT TO BE MISTREATED AND CHARGED THE HIGHEST PRICES AND LOWEST DISCOUNTS IN THE CITY, THEN THIS IS THE STORE FOR YOU.

If you hate Amazon & how they mistreat their employees & customers; you will hate The Landing. It's a far drive in a completely isolated area where it feels very unsafe; looks like where you would go to dump a body.

I am a medical patient & spent a lot of moolah over 2 years at the Landing. Huge staff turnover due to mistreatment. Reducing the medical discount from 30% for medical low income to 25% and now 20% and cancelling previous 25% sale on Sundays etc.

I never had a problem with the staff; it was always the company creating the [censored]ery. I complained to Lucas a month ago and he was very supportive and gave great customer service. Lucas told me he wished I would express everything I said to him to the General Mgr. There is a new General Mgr; Dustin.

Once I was well enough, I called & expressed my displeasure at the way the company was treating me; lowering discounts by 1/3 etc. and all that had been going on for the past 2 years. Dustin said, I've just started here. The reward points has not been working for the past year; I had to make a special call to get my reward points. Dustin said I had $90 in reward points (and now they expire every 90 days). I told him I would come in & use all my reward points and I would not spend another cent in this store until they turned it around and treated both employees and customers; especially Medical Patients well.

Today I went in to use all my reward points; there was more stress and confusion around that and I don't think I was even given all the reward points I had earned. I told Dustin that The Forest opened in Lakewood (not a far drive) and had Galenas flower (all that I use) at better prices. I said "This may very well be my last time in this store."

The Assistant Mgr Dustin said to me, This actually will be your last time in the store because you have been banned from the store!
UNFUCKINGBELIEVABLE! Instead of doing their job and addressing the real problems in their company they blamed me. I guess that's easier than really managing a store and doing real customer service.

BOYCOTT THE LANDING.
THE DAYS OF FASCISTS & CORPORATIONS RUINING OUR COUNTRY IS QUICKLY COMING TO AN END.

*Note: At a different dispensary when I told the Mgr of the problems I encountered; they fixed the problems and made it a positive experience to go there. This is how it is done.