The Federal Savings Bank consistently called me or texted me every two weeks to solicit my business for refinance. What made this more frustrating is the calls started the day I closed on a refinance with the Federal Savings Bank and continued even after I made an appointment to speak with a Senior Vice President when my loan was "seasoned" and I was eligible to refinance. I have repeatedly told them I wished to opt out of further business with them because I felt treated poorly. I continue to receive multiple calls asking for my business again. I received two back-to-back calls today after requesting to be placed on the opt out list again. The Federal Savings Bank's cold call system is flawed, and I am tired of the pressure calls after opting out multiple times.
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