The Evaluation Company (TEC) review: Credential evaluation and translation services
I paid The Evaluation Company (TEC) a total of $465 in three separate payments for credential evaluation, verification, and translation services.
I discovered an error in my translated academic documents: Anhui University of Technology was incorrectly identified as Anhui University. These are two different institutions, and the mistake could affect my graduate school applications.
I contacted TEC multiple times to request a correction and a satisfactory resolution. However, my concerns have not been adequately resolved, and I have not received a satisfactory response to my refund request.
I have retained my payment records, the documents containing the error, and my email correspondence with TEC as supporting evidence.
I am requesting a full refund of $465 due to the translation error and the unsatisfactory resolution of my complaint. I would also like TEC to provide a clear written response explaining how this issue will be resolved.
Country of complaint: United States
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