The complaint has been investigated and
resolved to the customer's satisfactionResolved The Eagle Warranty Corp. — Service
resolved to the customer's satisfaction
Eagle Warranty is a SCAM!! We have had nothing but headaches with them. There were 2 cases of service request that they denied, stating that the issue had been fixed on a previous service to the car (then to be called by a "supervisor" and told that we were lying). Once they refused to pay for the cracked heads (resultant from the original service that was done by their company) we traded the car in.
Since January we have made successful contact once, all subsequent attempts have been a waste of time, no one at customer service (BIG JOKE), nor have the messages been returned. The one successful contact was made requesting that the auto-drafting of the $31 be stopped. Since the phone call, they have taken out the fee 3 more times and it is only the beginning of March. Now, as a matter of principle, we are paying $32 to keep the P.O.S. company from debiting any more from the account.
This has been the most frustrating experience and the WORST customer service (if you can even call it that) that I have ever had to deal with. It amazes me that they can still be in business and continue to steal money from hard working Americans who pay for them to be there to help out with the astronomical cost of car repairs. Not only do they not pay the claims, but they continue to take money because you can't get ahold of them to stop it!