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CB Online Shopping Review of The Addison Collection
The Addison Collection

The Addison Collection review: The Addison Collection is a Rip Off Scam site 3

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7:35 pm EST
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the Addison collection is a rip off site with damage merchandise ans bogus fees - I completed my order with them online. I have never been in the store and saw the bag I wanted on the net the link brought me to the addison collection and I ordered it since Mary Frances had them listed as a dealer. I did not get the bag I ordered in the first go round - they sent me a christmas tree. I called them they arranged for a pick up and replacement. Weeks went by and the sent me the correct bag which of course was poorly constructed and the glue was lose and gummy. I called and that bag was supposed to be replaced- however, they just sent me the exact same defective bag right back to me (unchanged). I call them and returned the bag to them for the third and final time and ask for my money back. They sent me some money and kept some money for their troubles. I want all my money back. I signed nothing that stated they get to keep some money- moreover, the bag was a mess right out of the box and could not be worn. I called to ask for the rest of my money and was told that the bag was fine and they charge me a fee to take the bag back. What a rip off! They bag was glued by a five year old with cheap glue that never dried and now it is my problem! the Addison collection is stealing my money and selling garbage over the internet, and this is unacceptable. Report them to Florida consumer affairs/ Fl. attorney generals office.

Update by Fashionista1
Feb 04, 2016 8:24 am EST

You are a liar. I called Mary Francis and they sent nothing you sent me the same defective handbag and kept 25.00 of my money as an illegal unposte fee. You send items not ordered and refuse to correct the situation. You are scam site with defective products that you pawn off on the internet. You have zero customer service and you are a scammer!

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Addison Collection
Delray Beach, US
Dec 08, 2012 2:32 pm EST
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The bag that was shipped to you was shipped directly to you by the artist. After you were unhappy with your first purchase we had them ship you second bag. After that we refunded your money. I do not see what else we could have done for you.

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Addison Collection
Delray Beach, US
Dec 08, 2012 2:30 pm EST
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I am sorry that you were unhappy with your purchase. We stand behind our products 100%. We only sell first quality, new items. We do have a policy online that earrings are sold on a final sale basis. This is stated on our website. If we can be of further assistance, please contact us at 561.638.5465.

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Sfonz
, US
Aug 31, 2012 7:42 am EDT

This could be the WORST STIE EVER! Do NOT order from them! Poor quality products and even poorer customer service. No one calls back and no one is willing to help. Earrings I ordered were defective and they would not allow me to return. They kept claiming a manager would call me back, no one did and I had to keep calling. They do NOT stand by any product and shuffle you around in the hopes that you will get tired of calling. Completely unprofessional, poor quality and probably the worst experience with online shipping I have ever had.

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