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Thai Visa Express
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Thai Visa Express
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www.thaivisa-express.com
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5.0 2 Reviews

Thai Visa Express Complaints Summary

2 Resolved
0 Unresolved
Our verdict: With Thai Visa Express's perfect complaints resolution rate, you can expect exemplary service. However, it's beneficial to read beyond the numbers. Explore detailed customer reviews to understand the context behind their success. Familiarize yourself with the full range of services offered by Thai Visa Express and prepare clear communication for any interactions. Keeping a personal record of your dealings will help you navigate their services effectively and ensure your satisfaction with their performance.
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Thai Visa Express reviews & complaints 2

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11:44 pm EST
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Thai Visa Express UK Tourist visa - bad service

If you want a tourist visa for your Thai girl don’t go to this company Thai visa express unless its nearly guaranteed doing it yourself he won’t do it, me and my GF went to his office were we was met by a member of staff who look like she cared for her looks more than customer service, she was abrupt and said that Paul Aslett had not arrived in the office yet but it was 10.30am, we waited 30 minutes when he turned up in jeans and a tee shirt the alarm bells started to ring, after another 20 mins we were shown to his unfriendly office to explain our situation he abruptly stopped me in my tracks and spoke to my Thai gf “ do you have any assets is Thailand” she like most Thais said no I am sorry “ he said end of conversation she wont get the visa.
That was it! end of conversation! Arrogant and cocky is an understatement this guy needs knocking down a peg or too, “and he knows who I am” we left the office feeling both angry and upset at the way we have been treated, following day we got some free info from another visa company which was helpful and we did it on our own in the end and my gf and baby have been in the UK since November, It might be a good idea Mr Aslett to follow through with more details like we had a child together, I worked for a local Authority. We originally decided to try this company due to his OISC that he rides on the back on, but let me tell you qualifications don’t make you a good business man or have the right attitude, you should consider staff training and a few weeks at charm school, definitely do not go to this company his arrogance will knock you sick!

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stueybbb
, US
Jan 12, 2019 4:12 am EST
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Spoke to paul in the UK trying to get my girlfriend from phuket back to the UK. he was unhelpful and basically did nothing. insisted i PDF'd everything because he was too lazy to do himself. told me to send everything over which i did. i was outstanding an employment letter from my girlfriend to which he told me that was the only thing i was waiting for. i sent that over and waited. after a few days i herd nothing my girlfriend called and Paul Aslett told my girlfriend that i was stupid and diddnt listen to him. the guy gets visas for god sake yes he talks down to you like your an idiot when he is hardly in an intellectual himself. Took my money and havent refunded me. i dont care bout the money .i dont want to speak to this [censored] again.

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5:23 am EST
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Thai Visa Express UK Visa Service

I went to Thai Visa Express to get a settlement visa to the UK for my Thai partner. I found the owner Paul Aslett to be rude, arrogant and spoke to both me and my partner as though we were ignorant.

My partner has previously had multiple tourist visas to the UK which we applied for ourselves but we decided to use an agent to apply for the settlement visa to save us the hassle at a time when our life already had the hassle of relocating.

After our experience with Thai Visa Express, we found another agent who was much friendlier and sympathetic to our situation.

I would not recommend this company at all, they are just trying to exploit people who are in vulnerable situations.

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Is Thai Visa Express legit?

Our verdict: Thai Visa Express earns high praise from Complaints Board, distinguished as a company with a robust reputation for trustworthiness and reliability. Despite the possibility of occasional service issues, Thai Visa Express's overall track record speaks to its legitimacy and reliability as a service provider. Engaging with Thai Visa Express can be done with confidence, though maintaining a level of caution.

Thai Visa Express earns 83% level of Trustworthiness

Excellent Trust Notice: Thai Visa Express near-perfect at 83% trust. Use with confidence, maintaining usual caution.

We found clear and detailed contact information for Thai Visa Express. The company provides a physical address, 3 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

By resolving 100% of 2 negative reviews, Thai Visa Express is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Thaivisa-express.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Thaivisa-express.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Thai Visa Express protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Thai Visa Express has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Contact Thai Visa Express customer service

Phone numbers

+66 384 201 313 +44 74 5205 1029 More phone numbers

Website

www.thaivisa-express.com

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