The complaint has been investigated and
resolved to the customer's satisfactionResolved Thai Visa Express — UK Tourist visa - bad service
resolved to the customer's satisfaction
If you want a tourist visa for your Thai girl don’t go to this company Thai visa express unless its nearly guaranteed doing it yourself he won’t do it, me and my GF went to his office were we was met by a member of staff who look like she cared for her looks more than customer service, she was abrupt and said that Paul Aslett had not arrived in the office yet but it was 10.30am, we waited 30 minutes when he turned up in jeans and a tee shirt the alarm bells started to ring, after another 20 mins we were shown to his unfriendly office to explain our situation he abruptly stopped me in my tracks and spoke to my Thai gf “ do you have any assets is Thailand” she like most Thais said no I am sorry “ he said end of conversation she wont get the visa.
That was it!! end of conversation!!! Arrogant and cocky is an understatement this guy needs knocking down a peg or too, “and he knows who I am” we left the office feeling both angry and upset at the way we have been treated, following day we got some free info from another visa company which was helpful and we did it on our own in the end and my gf and baby have been in the UK since November, It might be a good idea Mr Aslett to follow through with more details like we had a child together, I worked for a local Authority. We originally decided to try this company due to his OISC that he rides on the back on, but let me tell you qualifications don’t make you a good business man or have the right attitude, you should consider staff training and a few weeks at charm school, definitely do not go to this company his arrogance will knock you sick!!!
The complaint has been investigated and resolved to the customer's satisfaction.