The complaint has been investigated and
resolved to the customer's satisfactionResolved TAG Heuer — fraud and scam
resolved to the customer's satisfaction
My 20 month old $1600(retail) started to get humidity inside the chrystal. I took it to an authorized service center for repair under the 2 year warranty. The diagnosis was that the stem became lose and humidity got inside. They determined this was because of "shock" and needed repair. They also said it was not covered by warranty because of damage by shock. IT'S A GOLF WATCH. They advertise it as a GOLF WATCH. Of course it gets shocked. I do play well over 100 rounds of golf a year and only wear watch when playing. If this watch is not built to accept that much shock it shouldn't be called a golf watch. I feel they should fix it and tell me not to wear it when playing and cease advertising it as the ideal "golf" watch.