Syarikat Anzatec/AOWA — AOWA Products from Anzatec Company Scam
Please be aware of the existence of direct sale scam on AOWA products from ANZATEC company operated everywhere as they are widely scattered mainly in large malls and department stores. The online cases are not just reported in this country (Sabah and Sarawak included), it goes as widely as to our neighboring country of Indonesia. Just imagine the online reported cases are just the tip of the iceberg, how about the rest of Internet inaccessible victims. Well in my case it occurred about a month ago at Giant Batu Caves when I was approached by a girl asking me to participate in some environment related research in exchange for a free green shopping B&N bag. I have time to kill and being a ‘environmental-conscious’ person I readily agreed. Only when I reached their corner and noticed some products which include; microwave, induction cooker, water filter energy system, water filter vacuum etc I know I’ve been tricked. Just wanting to fill their so called ‘survey form’ I proceed, hoping to withdraw politely later. About almost an hour after series of questions, persuasion and not to mention indirect asking of my financial position I’m ready to burst into temper when my constant denial to make purchase or any payment was contradicted with more forcible method. The salesman looked exasperated and a bit angry for my rejection and refused to let me leave. You can say the price for their items are way too expensive for their unknown brand and of questionable quality and safety specification. Furthermore, the discount offer is simply illogical; from about RM7000 to 3000. You might say it was my fault that I did not just brush it off and walk away (this is my first incident mind you), I might say the same thing if it’s not happened to me. But being in the situation itself is another matter especially when you’re surrounded by cunning, persuasive manipulative group of salesperson. Truly their method of promotion is border line to force. So after failure to persuade me to pay cash and later via auto debit for their so called ‘durian runtuh’ price, they settled for the most lesser amount they could get; deposit money of RM50. I don’t want to make a scene and just want to go home, telling myself I’ll get the deposit money later which I was PROMISED verbally by the salesman, I could do for lifetime. After signing the order form (again another mistake for not reading properly the term and condition of the transaction) I feel relieved, having escaping the group. A week later I went again to claim the deposit money and was told by another salesman to return on working days before 6pm which I did after a few days. This time I met the girl who first approached me and as you all may have guess I was informed I could not get my money back. The reason is the stupidest thing I have ever heard; that I have to make the claim on the same day the payment made – then why bother to pay at all in the first place since it is highly improbable you may change your mind about buying something as expensive as that in a day. To replace the money, I was offered an unknown item (like mug or thermos) which according to these frauds valued RM199 – triple in the amount that I have lost (another illogical thing to offer if you are in business). But that’s not all, since the item was not in store there, we have to return to get it on another day. After my husband interfered, we agreed that they will contact us and deliver the item to our house. But until today we have not receive anything and about a month after the first incident I found out that the group had fled to another mall. At home I googled ANZATEC and AOWA, and guess what - a stream of searches came into view. Here are some of the links:
At this point I started to wonder since it seems the last on-line mentioned case was almost like a decade ago and still nothing had been done. With our ever increasing online usage (so I was told) and improving service from authoritative departments, at least certain level of investigation should be taken. So what I did was I reported to several departments which include The Ministry of Domestic Trade, Co-Operatives & Consumerism, National Consumer Complaint Centre and Suruhanjaya Tenaga (The last for investigating the quality, specification and safety level of the products before it enter this country). Initially I lodged a report to Tribunal for Consumer Claims. But judging from the amount of RM50 that I have lost and the expenses for filing fee and petrol money needed to attend for Court’s hearing are just not worth it. And most importantly the Tribunal does not have the power to take action, which in this case to stop this company from operating. So for all of you who had been victimized out there, what a better way to use your Facebook, Twitter, Forums etc. to prevent the spreading of this heinous activity – and don’t forget to report about it too!