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CB Business and Industrial Review of Swim Leaf/AquaShiny
Swim Leaf/AquaShiny

Swim Leaf/AquaShiny review: Return authorization from swim leaf/aquashiny

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2:30 pm EDT
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Ordered a swimsuit that ended up being too small. Contacted [protected]@aquashiny.com via for a authorization for a refund per the return information on their website. One week later, no response. Email again and they responded with:

“Sorry for the late reply.

What size do you usually wear? Which part of the item do you think doesn't fit? Would you mind sending me a picture of your body shape?

Or do you mean that our size guide is wrong? If so, could you please measure the item by referring to the parameter in our size guide and send us the real measurements with some photos? You don't have to put it on, just spread it on the table or floor to measure and take some photos.“

I responded with my normal size and size I bought (sized up one size for purchase) and two more times and still no response/authorization.

Desired outcome: Obtain authorization for a return for refund.

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