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We invested $3k with Swift Automated Trading Company on June 18, 2023. We paid the full commissions ($44k) that were due to withdraw our profits. Commission had to be paid outside of profits so I had to come up with $44k in order to supposedly withdraw my profits.
The company then sent an email stating the CFTC paused the withdrawal because my wallet was reviewed and did not have a balance of 25% in order to avoid taxes. I contacted the CFTC directly and was told this company is not affiliated with CFTC in anyway and they do not have such policies or means of seeing my account. Our profits are $224k and they are requiring proof of a balance of $85k in my BTC wallet. This amount is unattainable since it is twice my salary.
I have an investment advisor that I know personally and she is unable to help beyond providing an email address for support team.
I have 3 email addresses- all undeliverable.
Desired outcome: I am writing to see if there is a way to force them to process the withdrawal since the commission fees were not disclosed in advance and this CFTC hold seems questionable ethically and legally.
Did you ever find a resolution?