Suddenlink Communications  -  cable tv

Where to start...?
Switched from DirectTV to Suddenlink hoping to gain better reception during bad weather due to DirectTV not being reliable at those times.
Called customer service to set up new cable service in addition to the internet i already had through Suddenlink. Tech showed up and seemed very frustrated to be having to do the install, actually voicing frustration about the previously installed lines being run through the attic. Then discovered that what he had on the work order didn't match up at all with the package i had agreed to on the phone. After him leaving to supposedly get the correct equipment, he left knowing that i wasn't receiving many of the services i was supposed to receive like dvr but insisted everything could be resolved with a phone call to customer service. Not true. Turns out the first Tech didn't check the signal strength on the TV's so everything kept cutting in and out and getting error messages. Also used the power supply from one of the DirectTV units to power one of the suddenlink boxes and used other components from DirectTV. Discovered after 2nd tech left that voice commands wouldn't work anymore.
I've now scheduled my third appointment with a Tech who can't come for another 6 days, to figure out why 2 of my 3 boxes are receiing no channels at all and to hopefully get voice command to work. This is all of the time i've spent on the phone with customer service struggling at times to understand them with their accents who only work from a script with no ability to do anything else. They def don't like it when you ask to speak to a supervisor.
Had an account for over 16 years i believe but that may not continue much longer.