Stop&Stor’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of storage unit renters are dissatisfied with their storage solutions.
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Review: Confusing Dimensions and Lack of Height Information at Stop&Stor Storage Company
Stop&Stor is a storage company that offers a variety of units to store your belongings. However, I found it a bit confusing when it came to understanding the dimensions of the lockers. They provide the width and depth measurements, but unfortunately, they don't mention whether I need to reach inside to place my items or if I can simply step into the locker. It would be helpful to know if I can stand fully upright inside the locker as well. Additionally, they don't provide any information about the height of the units, which makes it difficult to determine if I should opt for a more expensive unit that might offer more vertical space. It would be great if they could clarify these details to make the decision-making process easier for customers like me.
Improvements Needed: Incomplete Information and Lack of Availability Updates at Stop&Stor
Stop&Stor is a pretty decent storage facility, but there are a few things that could be improved. One thing that bugs me is that they don't give you all the deets about the size of the units. Like, how tall are they? And where are they located? Are they in the basement, on the ground floor, or up in the air on an upper floor? It would be super helpful to know these things before making a decision.
Another thing that's a bit of a bummer is that they don't mention the total cost upfront. I mean, come on! We all know there are more expenses than just the rental fee. What about taxes, insurance, and any other sneaky fees they might throw at you? It would be nice to have all that info right off the bat.
Oh, and speaking of info, it would be great to know if the unit you're interested in is actually available or not. I don't want to waste my time driving all the way there just to find out that they don't have any units left. It would save everyone a lot of hassle if they could let us know the availability status.
Overall, Stop&Stor is alright, but they could definitely step up their game when it comes to providing complete information. It's important to know the size and location of the units, as well as the total cost and availability. Hopefully, they'll take these suggestions into consideration and make the necessary improvements.
Reservation Process Smooth, Website Misleading on Available Units
Setting up the reservation was a piece of cake, ya know? But I gotta say, the website could use a lil' improvement when it comes to showin' what's actually available at the store. Like, this specific spot I'm checkin' out doesn't have the size of unit I need, even though the site claims there are 5 units up for grabs. Kinda misleading, if ya ask me.
Is Stop&Stor Legit?
Stop&Stor earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for stopandstor.com can be seen as a positive aspect for Stop&Stor as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Stop&Stor's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Stopandstor.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Stopandstor.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- While Stop&Stor has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Stopandstor.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The stopandstor.com may offer a niche product or service that is only of interest to a smaller audience.
Confusing Experience with Referral Discount and Online Reservation Process at Stop&Stor Office
I recently visited the Stop&Stor office in Bay Ridge, and I had a bit of a confusing experience. The clerk informed me that the 50/50 referral discount couldn't be applied, even though the coupon clearly stated that it could be combined with other offers. I was a bit puzzled by this inconsistency.
To make matters more perplexing, the clerk then told me that in order to receive a free month, I had to reserve my storage unit online. Now, I was already physically present in the office, so it didn't quite make sense to me why I had to go through the hassle of booking online.
Overall, I found the situation to be a bit frustrating. It would have been helpful if the clerk had provided clearer instructions or explanations regarding the referral discount and the online reservation process. It left me feeling a bit uncertain about the whole experience.
Despite these issues, I must say that the Stop&Stor facility itself seemed clean and well-maintained. The storage units appeared to be secure, and the overall atmosphere was decent. It's just a shame that the customer service aspect fell a bit short in terms of clarity and convenience.
In conclusion, while I appreciate the cleanliness and security of the Stop&Stor facility, I was disappointed with the confusion surrounding the referral discount and the online reservation process. It would be beneficial for the staff to improve their communication and provide clearer instructions to customers.
Beware of These Scam Artists: Deceptive Moving Rates and Demanding More Money Mid-Delivery
These dudes are like, straight-up criminals, man. They're total scam artists, I'm telling ya. They go around advertising these cheap moving rates to lure you in, and then once you've booked 'em, they pull a fast one on ya. They have the audacity to ask for money upfront, and then, get this, halfway through the delivery, they have the nerve to ask for even more money just to finish the job. Can you believe it? It's like they're tryna rob ya blind, man. So, for your own safety, I'm telling ya, stay far away from these guys. Don't even think about it, dude.
Disappointing Customer Service and Lack of Availability at Stop&Stor
I gotta say, I ain't too impressed with Stop&Stor. I mean, seriously, who wants to deal with a company that can't even bother to call you back? I've been trying to get in touch with them to find out if they got any units available, but no one ever bothers to pick up the phone or give me a call back. It's like they don't even care about their customers.
So, I figured I'd give their Grand Ave location a shot, thinking it might be closer and more convenient for me. But guess what? I had to haul my butt all the way over there just to find out that they didn't have the size unit I was looking for. What a waste of time and energy!
I mean, come on, Stop&Stor, get your act together! If you ain't got no units available, at least have the decency to let people know. Ain't nobody got time to be running around town just to find out that you ain't got what they need.
I reckon I'll be taking my business elsewhere. Stop&Stor, you just lost yourself a potential customer. And let me tell ya, word of mouth travels fast. So, don't be surprised if folks start hearing about your lack of customer service and decide to steer clear of your sorry excuse for a storage company.
Unprofessional and Disrespectful Customer Service Experience at Stop&Stor
I recently had an unpleasant experience when I called the Stop&Stor facility. A woman answered the phone, and as I was trying to ask my question, she immediately asked for my name. I politely explained that I wanted to ask a question first, but she abruptly cut me off and said, "I don't want to hear that." Feeling disrespected, I decided to hang up. This incident occurred on October 19, 2015, around 11:00 a.m. For reference, my contact number is ***540. I must say, I was deeply offended by her response.
Misleading Prices and Unavailable Lockers: A Disappointing Experience with Stop&Stor
Stop&Stor is a storage company that I recently came across on their website stopandstor.com. Gotta say, their online prices are a bit misleading. I mean, every time I give them a call or swing by their facility, they always hit me with the news that nothing is available for the price they advertised. It's like, come on guys, that's not cool.
So, I went ahead and reserved a locker through their website, thinking I was all set. But guess what? When I showed up, they told me that the locker I reserved was not available. Seriously, what kind of business practice is that? It's just not right, you know?
I think Stop&Stor needs to pay more attention to their potential clients. You can't just brush people off when they're trying to give you their business and spend their hard-earned money. It's important to treat customers with respect and honesty. I mean, we're all just trying to find a place to store our stuff, right?
Overall, I'm not too impressed with my experience at Stop&Stor. The false online prices and the unavailability of reserved lockers really put a damper on things. I hope they take this feedback seriously and make some improvements. It's all about providing good customer service and making sure people feel valued.
Shoutout to Whitney for Setting the Record Straight at Stop&Stor - Score Your Free Month Now!
So, like, a week ago I was talking to this dude who works at Stop&Stor, right? He was all like, "Yo, you can get a whole month for free, bro!" But here's the thing, he never, like, mentioned that I had to reserve a storage space online to actually get that free month. I mean, come on, man, that's some important info right there!
But then, just yesterday, this chick named Whitney came along and set things straight. She was like, "Hey, you gotta go online and reserve that space if you wanna score that sweet free month deal." And I was like, "Oh, snap! Thanks for telling me, Whitney!"
So yeah, shoutout to Whitney for actually, you know, listening and helping me out. I appreciate it, girl! Now I can go online and snag that free month at Stop&Stor. Holla!
Terrible Experience at Stop and Stor in Dongan Hills, Staten Island
The Stop and Stor place I rented at was awesome and I was totally happy. The manager was good and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run good and I was not given the right info and they gave my room away. I will NEVER rent at that place again and will NEVER recommend ANYONE to rent there.
The Stop and Stor location I rented at was great and I was completely satisfied. The manager was competant and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run well and I was not given the correct information and they gave my room away. I will NEVER rent at that location again and will NEVER recommend ANYONE to rent there.
The Stop and Stor place I rented at was awesome and I was totally happy. The manager was good and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run good and I was not given the right info and they gave my room away. I will NEVER rent at that place again and will NEVER recommend ANYONE to rent there.
The Stop and Stor location I rented at was great and I was completely satisfied. The manager was competant and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run well and I was not given the correct information and they gave my room away. I will NEVER rent at that location again and will NEVER recommend ANYONE to rent there.
The Stop and Stor place I rented at was awesome and I was totally happy. The manager was good and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run good and I was not given the right info and they gave my room away. I will NEVER rent at that place again and will NEVER recommend ANYONE to rent there.
The Stop and Stor location I rented at was great and I was completely satisfied. The manager was competant and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run well and I was not given the correct information and they gave my room away. I will NEVER rent at that location again and will NEVER recommend ANYONE to rent there.
The Stop and Stor place I rented at was awesome and I was totally happy. The manager was good and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run good and I was not given the right info and they gave my room away. I will NEVER rent at that place again and will NEVER recommend ANYONE to rent there.
The Stop and Stor location I rented at was great and I was completely satisfied. The manager was competant and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run well and I was not given the correct information and they gave my room away. I will NEVER rent at that location again and will NEVER recommend ANYONE to rent there.
The Stop and Stor place I rented at was awesome and I was totally happy. The manager was good and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run good and I was not given the right info and they gave my room away. I will NEVER rent at that place again and will NEVER recommend ANYONE to rent there.
The Stop and Stor location I rented at was great and I was completely satisfied. The manager was competant and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run well and I was not given the correct information and they gave my room away. I will NEVER rent at that location again and will NEVER recommend ANYONE to rent there.
The Stop and Stor place I rented at was awesome and I was totally happy. The manager was good and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run good and I was not given the right info and they gave my room away. I will NEVER rent at that place again and will NEVER recommend ANYONE to rent there.
The Stop and Stor location I rented at was great and I was completely satisfied. The manager was competant and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run well and I was not given the correct information and they gave my room away. I will NEVER rent at that location again and will NEVER recommend ANYONE to rent there.
The Stop and Stor place I rented at was awesome and I was totally happy. The manager was good and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run good and I was not given the right info and they gave my room away. I will NEVER rent at that place again and will NEVER recommend ANYONE to rent there.
The Stop and Stor location I rented at was great and I was completely satisfied. The manager was competant and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run well and I was not given the correct information and they gave my room away. I will NEVER rent at that location again and will NEVER recommend ANYONE to rent there.
The Stop and Stor place I rented at was awesome and I was totally happy. The manager was good and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run good and I was not given the right info and they gave my room away. I will NEVER rent at that place again and will NEVER recommend ANYONE to rent there.
The Stop and Stor location I rented at was great and I was completely satisfied. The manager was competant and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run well and I was not given the correct information and they gave my room away. I will NEVER rent at that location again and will NEVER recommend ANYONE to rent there.
The Stop and Stor place I rented at was awesome and I was totally happy. The manager was good and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run good and I was not given the right info and they gave my room away. I will NEVER rent at that place again and will NEVER recommend ANYONE to rent there.
The Stop and Stor location I rented at was great and I was completely satisfied. The manager was competant and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run well and I was not given the correct information and they gave my room away. I will NEVER rent at that location again and will NEVER recommend ANYONE to rent there.
The Stop and Stor place I rented at was awesome and I was totally happy. The manager was good and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run good and I was not given the right info and they gave my room away. I will NEVER rent at that place again and will NEVER recommend ANYONE to rent there.
The Stop and Stor location I rented at was great and I was completely satisfied. The manager was competant and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run well and I was not given the correct information and they gave my room away. I will NEVER rent at that location again and will NEVER recommend ANYONE to rent there.
The Stop and Stor place I rented at was awesome and I was totally happy. The manager was good and helped me to my satisfaction.
The Stop and Stor in Dongan Hills, Staten Island was not run good and I was not given the right info and they gave my room away. I will NEVER rent at that place again and will NEVER recommend ANYONE to rent there.
Overview of Stop&Stor complaint handling





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