Stonebridge CollegeRefund

This review was posted by
a verified customer
Verified customer

I registered with Stonebridge College to do Human Resources Management, I paid the deposit and signed up for instalments, the next day my father passed away and I email them on 21st September how to cancel my course, I had no response. On 24th September 2012 I again emailed asking how to cancel my course and the reasons why. I did not receive a reply until October stating that I had to send my request in writing. Which I did, explaining my reasons, I got a standard letter telling me it was passed the seven days and I was not entitled to a refund and if I wanted I could change my course.

I wrote back with all the evidence of the emails I sent and the email response I received, again I received a standard letter stating it was to late to cancel and I had no legal rights and I could change my course.

I then decide if I had to I would consider changing my course, so I decided on one £100 cheaper but was then informed I would still have to pay the same as the previous course.

All I want it my refund of the monies I have paid, to pay for my fathers funeral as stated.

Please can someone advise me what I can do.

Thank you,


  • Ja
    Jackie Smedley Jul 27, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Hi, Lesley,
    This may help you ;

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.