Supplier: Stofpad Vellies Muldersdrift Bought vellies online and paid by EFT. During the purchase process, there were no stipulations or indications that it is not immediately available. After about 4 inquiries they now came back to me for the first time and stated there is a 30-day waiting period. I would not have wasted my time ordering it because I was acutely aware that it is needed when the schools close down for the winter break on 23 June 2023.
They also did not state that in their confirmation of the order.
They do not provide any telephone contact numbers where you can get in touch with them.
Hi Dries,
Thanks for your order. It’s on-hold until we confirm that payment has been received. In the meantime, here’s a reminder of what you ordered:
Our bank details
Stofpad Vellies PTY LTD:
Bank: FNB
Account number: [protected]
Branch code: 250655
[Order #675] (June 8, 2023)
Product Quantity Price
Ontwerp jou eie Vellie
Kies Jou Skoen Kleur / Choose Your Shoe Colour:
18 NuBurn Tan
Skoen Grootte | Shoe Size:
Size 6 L24.5cm B15cm
Veter Kleure:
Brown (Tan) - Basic Color
Sole Kleur:
Brown (Tan) - Basic Color
We look forward to fulfilling your order soon
Hi Dries,
Just to let you know — we've received your order #675, and it is now being processed:
Desired outcome: Cancel my order and refund