StateVitalRecords’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of customers are dissatisfied with service.
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Extremely Disappointed: Delayed Birth Certificate Delivery & No Customer Support
I placed an order for my birth certificate on March 19, and they said it would arrive in 25-40 days. As the time was coming to an end, they sent me a notification saying it would take an extra 15 days. Well, it's now day 18, and still no sign of my birth certificate. I reached out to them, asking for either a refund or a free expedited order, but they haven't responded at all. I even tried to find them on the Better Business Bureau (BBB), but they don't seem to be listed there (I should have checked there first, my bad). Seriously, I strongly advise against using this service!
Disappointing Online Identity Verification and Lack of Customer Support from StateVitalRecords
I recently went ahead and placed an order for a birth certificate through StateVitalRecords (statevitalrecords.org). Gotta say, the online process for verifying my identity was a real letdown. I mean, I followed the instructions to a T, but it just didn't work. Bummer, right?
So, I decided to shoot them an email, hoping they could speed up the process for me. But all I got in return was some automated response from their so-called "support" email. Seriously, what's up with that? I'm still waiting for a proper response on how to get my money back. In fact, I'm so fed up that I'm gonna contact my bank and let them know about this fishy charge.
Honestly, I expected better from StateVitalRecords. It's a shame that they can't even provide proper customer service. I'm just hoping I can get my refund sorted out soon. Fingers crossed, right?
Disappointing Experience with StateVitalRecords: Hidden Costs, Inconvenient Forms, Notary Fees, Lack of Transparency
StateVitalRecords is a website that offers vital record services. I recently had an experience with them, and I must say, it was not a pleasant one. One thing that really bothered me was the hidden costs. They didn't make it clear upfront that there would be additional fees involved. It was only after I started the process that I found out about these extra charges.
Another issue I had was that they insisted on using their own forms. I thought I could use the forms provided by the county I was applying to, but StateVitalRecords required me to use their own forms instead. This was quite inconvenient and added to the overall frustration of the process.
To make matters worse, they also required a notary, which came with an extra cost. Again, this was something that was not clearly communicated to me at the beginning. I had to pay more money just to get my documents notarized, which was quite frustrating.
One thing that really disappointed me was their lack of transparency regarding the refund policy. They mentioned that they would hold back a portion of the initial cost, but they didn't specify how much. It turned out to be $14, which I found out later. This lack of clarity left a sour taste in my mouth and made me question their trustworthiness.
To add insult to injury, when I submitted pictures as part of my application (pic 's 4&5), they rejected them even though I obtained them from the county I was applying to. This was incredibly frustrating and made me question the reliability of their review process.
Overall, my experience with StateVitalRecords was extremely negative. I would strongly discourage anyone from using their services. The hidden costs, insistence on using their own forms, additional notary fees, lack of transparency regarding refunds, and rejection of valid documents all contributed to a frustrating and disappointing experience.
Is StateVitalRecords Legit?
StateVitalRecords earns a trustworthiness rating of 72%
Reliable, but always remember to protect your data.
Statevitalrecords.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Statevitalrecords.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- StateVitalRecords's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- StateVitalRecords protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to StateVitalRecords. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Expensive and Inefficient Third-Party Service: Save Time and Money by Going Straight to Your State's Vital Records Office
This here service, let me tell ya, it's a real ripoff. Ya know, you can get them records for a whole lot less moolah if ya just go straight to your state's vital records office. This here is some third party that charges ya an arm and a leg, and then they can't even get it to ya on time like they promised. And don't even bother tryin' to get in touch with 'em, 'cause they won't respond. I'm tellin' ya, I want my money back.
It's way faster and cheaper if ya just go straight to your state's official website, ya know, the one endin' in .gov, and do your vital records request there. Trust me, it's a whole lot easier and you won't be wastin' your hard-earned cash.
Beware of StateVitalRecords.org: A Scam Company Taking Money and Failing to Deliver
I strongly advise against using StateVitalRecords (statevitalrecords.org). This company is nothing but a scam, and I unfortunately learned this the hard way in April when I decided to order my birth certificate through them. They shamelessly took a whopping $180 from me and never bothered to send me the document I paid for. It's absolutely outrageous!
To make matters worse, when I attempted to reach out to them by phone, nobody ever answered. It was as if they were deliberately avoiding my calls. Frustrated, I resorted to sending them an email, hoping for some sort of resolution. However, all I received in return was a generic response, conveniently blaming the ongoing pandemic, COVID-19, for their inability to fulfill their responsibilities. How convenient, right?
But here's the kicker: they kept providing me with the same useless tracking number, urging me to check it repeatedly. I followed their instructions diligently, but to no avail. The tracking number provided no information whatsoever. It was a never-ending loop of disappointment and frustration.
At this point, I've had enough. I've taken matters into my own hands and reached out to the Better Business Bureau (BBB) for assistance. Additionally, I've sought legal counsel from my lawyer, determined to hold StateVitalRecords accountable for their deceitful practices.
I implore you, dear reader, to steer clear of this company. Do not, under any circumstances, fall victim to their tricks and false promises. Save yourself the headache, the wasted money, and the endless frustration. Look elsewhere for a reliable and trustworthy service to obtain your vital records. Trust me, you'll thank me later.
Difficulty Uploading Supporting Papers and Lack of Mailing Address - Need Urgent Assistance
I'm a Notary, but dang it, I couldn't figure out how to upload my supporting papers or use the online Notary services on StateVitalRecords. I sent them a couple of emails asking for help, and finally, they sent me a link. But guess what? I still couldn't upload my dang documents! I searched high and low on their website, but couldn't find a mailing address anywhere. So, I shot them another email, begging for a mailing address. I hope they get back to me soon, 'cause I really need to send them my papers and get my documents sorted out. Fingers crossed, y'all!
Delayed Birth Certificate Copies: Unreliable Website, Stick to County Office for Online Orders
This website ain't what the vital statistics office suggests, ya know? They told me I'd get my birth certificate copies by the end of May, but now they're sayin' it might take 'til mid June to September?!?! I'm fightin' this charge with my bank, but they won't cancel my order 'cause it's still in processin'. I've asked 'em to take it up a notch and I'll keep pushin' my dispute with the bank... it's a total scam, man! Just go straight to the county office and ask 'em which site they use for online orders.
Disappointing Experience with StateVitalRecords: Delays, Lack of Communication, and No Delivery
I made an order on StateVitalRecords (statevitalrecords.org) back in April 2022. I was really excited to receive my requested documents, but unfortunately, things didn't go as smoothly as I had hoped. I reached out to them twice to check on the status of my order, but it took quite a while for them to respond.
The first time I inquired about my order, I had already been waiting for two whole months. Their response was a bit disheartening. They claimed that they had already mailed it out, but I needed to be patient and allow more time for it to arrive. I understood that delays happen, so I decided to wait a little longer.
Another month went by, and I still hadn't received anything. Frustrated, I contacted StateVitalRecords again to see if they could provide any further information. This time, they suggested that the documents may have been undeliverable at the address I provided. However, they didn't offer any explanation as to why this might have happened. They assured me that if the documents were indeed returned to them, they would make another attempt to mail them to me.
Now, it has been a whopping eight months since I placed my order, and I'm still empty-handed. At this point, I can't help but feel like I've been scammed. I strongly advise against using this website for your vital record needs. It has been an incredibly frustrating experience, and I wouldn't want anyone else to go through the same ordeal.
Misleading Fee Structure and Hidden Costs Result in One Star Rating
StateVitalRecords is not very clear about their fee structure, which is quite frustrating. They require you to have a notary, and they conveniently "partner" with a service that charges $25 for this. It would have been acceptable if they had informed me about this additional cost before I provided my credit card information. However, they chose to keep this information hidden, resulting in a deduction of one star from my rating. It's truly disappointing to see such dishonest behavior from a company. All they had to do was mention the requirement for a notary and the availability of a $25 online option when they asked for my credit card details. If they had done so, I would have been okay with it. Unfortunately, they chose to remain silent, which is a truly disgusting business practice.
StateVitalRecords.org: A Frustrating Experience - Unreliable Delivery and Lack of Communication
So, I decided to shell out some cash to get my hands on my birth certificate, ya know? I mean, it's an important document and all. Ended up paying a total of 75 bucks to StateVitalRecords (statevitalrecords.org) just to make sure they verify who I am and stuff. I thought, "Hey, this website seems legit, they're all about confirming your identity and whatnot."
But let me tell ya, things didn't go as smoothly as I expected. They gave me a delivery date, but no tracking number to keep tabs on my precious birth certificate. And guess what? That delivery date came and went, and still no sign of my document. I'm starting to get a bit worried, you know? Like, how am I supposed to get in touch with these guys? There's no email address or phone number to reach out to them. It's like they're hiding in the shadows or something.
Honestly, I'm feeling pretty frustrated right now. I mean, I paid good money for this service, and all I want is my birth certificate. Is that too much to ask? And to top it all off, I'm starting to worry about my identity. I really hope these guys didn't pull a fast one on me and steal my personal info. That would be a nightmare, let me tell ya.
So, my advice to you is this: don't waste your hard-earned cash or your precious time on StateVitalRecords. It's just not worth it, my friend. Find another way to get your birth certificate, one that won't leave you feeling anxious and uncertain. Trust me, you'll thank me later.
Overview of StateVitalRecords complaint handling



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