The complaint has been investigated and
resolved to the customer's satisfactionResolved Starlite Rags — Ragdolls kittens with health problems
resolved to the customer's satisfaction
Ann Lang from Starlite Rags is selling kittens with health and socialization problems.
We purchased a lilac mitted male ragdoll who was about 15 weeks when we brought him home. At her house, she did not offer to let us see her cattery, which is downstairs. Her attitude was such that we were a burden on her time. She had our kitten and some 8 week old kittens in carriers on her kitchen table. I do not think she socializes her cats at all, as the 8 week olds were hissing! We still bought him as we were attached after a long period of correspondence. When we got our kitty home, he was afraid of my toes, the television, the window, and household noises in general. To this day he does not like to be pet or cuddled.
Right away we noticed a significant degree of exercise intolerance. With a couple minutes of wand play, he will breathe very heavily to the point of panting. Recovery is poor, taking over 15 minutes. This was my first ragdoll, so I wrote it off as him being overly excited or as a characteristic of the breed (known for being laid back and lazy). By the age of 8 months, it was so extreme that we were worried about HCM, even though her adults tested negative. (Cats can still get HCM if gene negative because there are other genetic factors that contribute to it.) Our vet discovered a heart murmur and preliminarily diagnosed him with HCM, wanting us to confirm it at the U of MN. For two weeks we grieved as we thought he had less than a year to live. At the U of MN, an echocardiogram found a murmur but not HCM. We were relieved, although the cause of his extreme exercise intolerance is still unknown.
The bill was over $800, but when I contacted Ann to see if she would pay part of it, as his problem was obviously congenital, she wrote this:
"I am not paying your vet bills. That is your choice to have all of those unnecessary tests done. Lung worm? That is a joke. Your attached document clearly states no HCM found. I retested my breeders after your last email DNA. They were negative of course. This cost me money. Do you want to pay for that?
God only knows what he may have caught from your other cats. Would love to see your video sometime. Any medicine you put him on will have side effects that could really make him sick, then I suppose that would be my fault too.
Ann J. Lang"
Do not buy from this breeder unless you want an undersocialized, potentially sick animal.
I am marking as resolved not because there was any resolution, but be used this website won't let me delete my comment and I am being pursued and harassed by Ann's supposed customers.