Menu
Write a review
File a complaint
Spokeo

Spokeo review: Reverse phone lookup service ( 1 comment)

H
Author of the review
6:30 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hello there Spokeo, et, al.

Since Spokeo encourages feedback (per Spokeo Terms of Service) Then this is an official complaint of dissatisfaction.

I have found the description and "offer" information for Spokeo's "REVERSE PHONE LOOKUP" service to be deceptive - misleading and ALMOST predatory.

The $1.95 Spokeo offer that includes a $1.00 first time User discount is a classic use of fear-dampening thought succession… leading to a Spokeo service sale for.95 cents.

If that's not enough, the information returned using Spokeo's "REVERSE PHONE LOOKUP" service is no more inclusive or complete than that of what could easily be obtained from free search platforms or even Google.

I realize that Spokeo is a for-profit data services company but I absolutely object to paying for something JUST TO LEARN that the fee I paid for Spokeo's "REVERSE PHONE LOOKUP" service brings me no closer to what I would receive for nothing… while finding out that what I really want will cost much more.

One commonly accepted definition of the English word "extortion" is "the act or an instance of extorting something, as by psychological pressure".

In closing, and per the Spokeo satisfaction language that is posted on the Spokeo Web Site, I am utterly and entirely DISSATISFIED.

Please follow and execute Spokeo's dissatisfaction policy with new users.

Thank you.

-Liam

Desired outcome: I want my .95 cents returned.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

1 comments
Add a comment
S
S
Spokeo
Thousand Oaks, US
Send a message
Sep 29, 2021 10:11 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Dear Liam:

I received your complaint to the ComplaintsBoard.com page for Spokeo, on September 27, 2021 regarding our service, and I am happy to assist in resolving this matter.

When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day and I suggest you check back for new updates.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks
-Spokeo Customer Care

More Spokeo reviews & complaints

Spokeo - deceptive advertising and ripoff 73
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spokeo - billing nightmare 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spokeo - they will not give you a refund when you discover their site is a scam 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spokeo - unauthorized credit card charges 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spokeo - refund, cancel membership today 30 days later by credit card 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spokeo - spokeo 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spokeo - Subscription Cancelled 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spokeo - email search "results" that must be paid for to "unlock" 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spokeo - Biling not wanted 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Spokeo reviews and complaints
  1. Spokeo Contacts

  2. Spokeo phone numbers
    Click up if you have successfully reached Spokeo by calling +1 (888) 271-9562 phone number 0 0 users reported that they have successfully reached Spokeo by calling +1 (888) 271-9562 phone number Click down if you have unsuccessfully reached Spokeo by calling +1 (888) 271-9562 phone number 0 0 users reported that they have UNsuccessfully reached Spokeo by calling +1 (888) 271-9562 phone number
    Customer Care
    Click up if you have successfully reached Spokeo by calling (888) 906-0850 phone number 0 0 users reported that they have successfully reached Spokeo by calling (888) 906-0850 phone number Click down if you have unsuccessfully reached Spokeo by calling (888) 906-0850 phone number 0 0 users reported that they have UNsuccessfully reached Spokeo by calling (888) 906-0850 phone number
  3. Spokeo emails
  4. Spokeo address
    556 S. Fair Oaks Ave., ? 101-179, Pasadena, California, 91105, United States
  5. Spokeo social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 29, 2026
Spokeo Category
Spokeo is ranked 35 among 153 companies in the Web Services category