Spokeo reviews and complaints 2
View all 135 complaintsSpokeo - data search
Spokeo advertises a 95 cent search, which I did, only to discover that they signed me up for continuing service at $24.95 per month...caught them after the first-month fraud, and cancelled...still stuck for that first charge...in this day and age, with companies fighting for every customer, it is idiotic to continue this deception...no need to add more to this complaint, Spokeo knows what they are doing, and they don't care a damn...
Desired outcome: refund would be nice
The complaint has been investigated and resolved to the customer's satisfaction.
Spokeo - people search
On may8/2019 I have Spoken a trial search to try to find a longtime friend. The cost of trial was to be .95c. They charged me .95c and $2.63. I know it's not much compared to other scammed people but it adds up. I cancelled trial within minutes because it's worthless and I would like a refund. Pitiful that companies like this are allowed to stay in business.
The complaint has been investigated and resolved to the customer's satisfaction.
Hi! Thank you for reaching out! For refund requests, please contact our Customer Care team via email at customercare@spokeo.com, or via phone at [protected]. Our agents are available 7 days a week, from 5am to 8pm (PST), and would be more than happy to look into that for you.
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Same here.. they are liars, and thieves. Did the same thing to me and PayPal didn't help me, even though they said "We have you covered.". Spokeo does not have any information that is worth money. Most of it is wrong.
Dear Vincent:
I received your complaint to the ComplaintsBoard.com page for Spokeo, on January 8, 2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.
Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.
If you have any further questions, please contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST so we can assist you further with this matter.
Thanks
-Spokeo Customer Care