South Cove Apartments review: unethical and unprofessional behavior

We stayed here four months & never had one issue or complaint from the staff until the very last day we were there when I was kicked out abruptly for no reason! Going back a week prior, my roommate and I were in the lobby when we were approached by the male security guard stating that I was "86'd" from the property. We were very confused, & went to the front desk to ask brendan about the matter. He stated he wasn't sure what it was about & to contact "patty" the next day since she "knew the details". My roommate told me that he spoke with a female (rae) the next day & she said she had no idea what he was talking about & everything was fine. So just to clarify, never did we receive a notice from them that I was "86'd". A week later, I arrived to my apartment & got screamed at from the black female security guard. I actually went inside & locked the door because I thought it was some crazed ghetto druggie... But no, it was security! She then proceeded to bang on my door repeatedly while yelling that I was "86'd" & she was calling the police. I was beyond shocked at her vile, hostile, belligerent behavior. She threatened me & called me vulgar names. I could barely make out a word she was saying because every other word was unintelligible profanity. We left immediately. After that incident I called twice to ask why I was "86'd", the first time I was told they didn't know & to call back, the second time I was told that it was because of "noise & a cracked window". I did not break a window, I woke up to a cracked window (happened from outside my apartment) & notified them immediately when it happened, (more than a month prior to all of this!) when they replaced it, we were never informed about any issues what-so-ever! They actually said it would just be taken out of my security deposit & we moved on. And as far as the "noise", again... Never did we receive a warning or notice of any kind about this! I did however get a written warning within the first month we were here for having a friend over to my apartment for 5 minutes, (probably given by the black female security guard). I specify "female" because all of this unnecessary drama is coming from the female employees. I understand that guests need to be registered but if someone forgets is it really necessary to give them a written warning on the first offense? Lol a tad extreme! This was all clearly a personal attack on myself. They had no legal right to do what they did and I should have called the police on them! They had no grounds at all to "86" me & they tried to use any reason whatsoever & intimidation tactics to get me out from the beginning. The real reason I was "86'd" is because I went down to the office to ask if I could use their phone since I locked myself out of my apartment & needed to call my roommate to get in. The female at the front desk (rae) answered rudely "no." not sure why I can't use the phone for 30 seconds when we pay rent here? Pretty rude! I sighed, shook my head in disapproval & left. I was 86'd right after that! And to make matters worse, when I called to notify them the very next day after I was harassed & threatened that I was getting my belongings, the female at the front desk (rae) told me I had to schedule a time the following day. Seriously?!?! After all the bs they pulled?! I told her I had every right to get my things & she could call the police if she wanted (but she already knew I had every right to get my things & just tried to control & prolong the situation). She also told me she had "no idea" who I was or why I was "86'd" (funny since she's been the only one i've engaged & dealt with regarding the "cracked window" incident yet she doesn't know anything?) what a liar! I've spoken with multiple female staff & each one blames the other, tells me to call back to get an answer, hangs up, & lies cause they have nothing on me. It's a shame that adults (especially service professionals) act in such an inexcusable manner. They would not last 5 minutes working in an upscale service environment. By the way, I shared this apartment with my roommate and he was never 86'd. So I ask - why would I be 86'd for a broken window & not him as well? Exactly!

I will say that brendan was always very professional & knowledgeable. The black male security guard & white male security guard were also always professional & did their job without starting petty fights with their tenants. The employees I mentioned however, (patty, rae & the black female security guard should be not only be reprimanded but also fired for their inexcusable & biased actions.)