Soft Serve Clothing review: Thieves

I have multiple orders worth hundreds of dollars, paid, that have yet to be filled. It's been over a year now. They just keep stealing money and not sending product. I've had successful transactions with them in the past, but it seems like they got behind and just kept selling rather than fulfilling orders. I've given them the benefit of the doubt until now. They've answered my emails and promised they would deliver. I placed my orders right before the summer of 2022. It's now summer 2023. The real kicker? Their site is down.