Snowy Hollow Siberian Cats’s earns a 2.2-star rating from 0 reviews and 4 complaints, showing that the majority of cat enthusiasts are somewhat dissatisfied with their feline companions.
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Review page on facebook
Please search Snowy Hollow Siberian-Reviews to place your review. She deleted my review and also many other reviews. This business is not reputable.
Please do not buy a kitten from Anastasia. I have never been treated with such contempt in regards to a pet. I asked her about the time on the waiting list and she lied to me, stating that by Christmas I should have a kitten. I told her I was very sick and she still has been heartless, rude and unprofessional with me. It's has been the weirdest interaction I have ever had with a business owner. So, I told her that I want to get my deposit back. She thens emails me a weird contract stating that I would not be able to share my story via any platform. It was her way of a non-disclosure agreement. She didn't have an attorney read over it or make it official or anything. She emailed me and I sent it back, I scanned it, because at this point, I just wanted my money back. Then she said you have to print it out and mail, I feel she purposely was putting me through loops for the $200 deposit back. Then I said to myself, maybe she doesn't have the money to send it back and my kind self said, Anastasia, just leave me on the waiting list, she then says no, you should get another breeder. I said ok. I now found a wonderful breeder (I will share with any of you) and I told her since she didn't want to do business with me for personal reason, I shouldn't have to go through loops to get the $200 deposit back because she informed me that she didn't want to do business with me and I was ok with that. I just want everyone to know what kind of a business this is.
Please remove complaint.
Fraudulent business practice
On 10/1 I sent Anastasia Moccaldi, Owner/Operator of Snowy Hollow Siberian Cats, $200 deposit for a cat. The balance was to be paid upon delivery of the animal. Per Anastasia, she would deliver the cat after she to her to the vet to have her neutered. Shortly after, my wife then received a call saying that the cat died during the process and that the deposit would be returned. 2 months later I am still waiting for the return of my $200 deposit.
My wife has followed up with the owner every week only to have her make empty promises of returning the money she defrauded my family and I out of. After every call she says, "I will have it to you at the end of the week..." To anyone considering doing business with this operator, I would caution against it. She can not be trusted and lacks integrity. We should have done our due diligence prior to engaging with her.
After this incident, I googled her business and found numerous complaints: https://www.complaintsboard.com/complaints/snowy-hollow-siberian-cats-breeder-selling-sick-kittens-c838609.html
Avoid this business at all cost. If you know anyone considering using a breeder, avoid this business at all cost
Cats & kittens
I am writing to alert people who are looking to adopt a kitten from SNOWY HOLLOW SIBERIANS to be aware of the potential issues. I wish I had read the previously posted complaint on this site before committing serious dollars to adopting a kitten from this breeder, because our experience has been quite similar, only maybe worse. [Note: We would have adopted a rescue kitten, but my granddaughter and I are allergic to cats, and this 'hypo-allergenic' breed does not cause an allergic reaction in either of us.] Our kitten, "Sky", arrived with virulent diarrhea. The breeder told me it probably was an adjustment issue with her new environment. After days of changing litter, box locations, etc., I took Sky, who seemed to be in considerable pain, to the vet. Lab tests showed the highest level of Giardia, contracted before she arrived in our pet-free home. I sent the lab report to the breeder, so she would know that her many other cats and kittens might also be infected. I received no response. After 6 weeks on antiobiotics and more than $1000 in vet expenses, the Giardia blessedly cleared. By that time, however, Sky still only weighed 2.5#, slightly more than when we received her. Her immune system was weakened and a virus took hold. Her fever reached 105.5 degrees. The vet prescribed antibiotics, in hopes that it was a bacterial infection. She is at the vet's several times a week for weigh-ins and fluids. We have invested yet another $1000+ in this precious little, sick kitten. With no improvement, the vet believes Sky has Coronavirus, and likely FIP, which is a fatal, highly contagious feline disease that was, most certainly, contracted at the breeder's. At 5 months of age, Sky still weighs only 2.5#... a scrawny little fur ball who no longer eats or plays. I am feeding her pureed food and water by syringe many times each day to try to help her gain strength. When I realized that we had adopted a sick kitten, I wrote a review on Snowy Hollow's FB page. Up until that point, the breeder had expressed little interest in Sky's condition, but the review clearly got her attention: She told me it would ruin her business and take food off her table for her and her children. She also recommended a stronger antibiotic that my vet and research stated would have been too strong and probably would have killed Sky. The breeder has since removed my review from her FB page. Because it no longer is there to alert prospective buyers, I am posting here for people to be aware that the other review on this site is not the only bad experience.
IF YOU ARE SEEKING INFORMATION RE: SNOWY HOLLOW SIBERIAN CATS, THERE ARE TWO THREADS: THIS ONE, AND ANOTHER THAT REFLECTS CONSIDERABLE INPUT FROM THE BREEDER, HER FRIEND & FELLOW BREEDER, AND TWO OWNERS WHO HAVE HAD ISSUES WITH SICK SNOWY HOLLOW KITTENS, JUST AS I HAVE HAD. HERE IS THE LINK TO THAT SITE: Snowy Hollow Siberian Cats — Breeder selling sick kittens
As an UPDATE on our kitten, Sky: Since my July 14th post here, she continued to decline, with loose bloody stools, no appetite, and major neurological changes that impacted her balance and behavior. At four months of age, she began growling, scratching, and biting. Even though she weighed only three pounds, we no longer could safely pet her, or have her around our little grandchildren. I consulted with numerous feline specialists. At six months of age, we had to euthanize her. Our hearts are broken, and our wallets are empty.
During Sky's illness, I updated Anastasia, Snowy Hollow's breeder. She showed little interest or empathy. After repeated contacts, she did offer to refund my payment for the cat [this did not include the thousands of dollars we spent on vet care], as long as I kept quiet about the situation and didn't post any negative reviews. I refused to accept her bribe, telling her that Sky and we were not for sale. In the Complaints Board link cited above, the breeder and her friend attempted to villify us for reporting the truth of our pets' illnesses. We believe several other Snowy Hollow owners who posted negative reviews on Yelp were silenced into submission and withdrew their reviews.
BOTTOM LINE: WHEN PURCHASING FROM A BREEDER, PAY CAREFUL ATTENTION TO THE EXPERIENCES OF OTHER BUYERS, AS WELL AS UNDERSTAND HOW THE BREEDER RESPONDS WHEN INFORMED THAT SHE IS BREEDING SICK KITTENS. LET THE BUYER BEWARE.
Thank you for saving others from heartache!
Is Snowy Hollow Siberian Cats Legit?
Snowy Hollow Siberian Cats earns a trustworthiness rating of 75%
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Breeder selling sick kittens
It's been 3 months since purchasing my kitten from Snowy Hollow the beginning of October 2016 and I cannot recommend you purchase a kitten from Anastasia. The day after we took her home we took him to the vet because we were kind of concerned about his eye. This was something that I asked her about when we went to pick him up. She told me that he wasn't sick and that sometimes that happens with kittens when they are stressed. The vet diagnosed him with an upper respiratory infection. I guess I have to take some responsibility for taking her word for it and not being more picky. Well in the past three months I've basically just had a sick kitten. He's probably only been well for about a week or two the whole time. And this is after lots of vet bills and visits. I've kept Anastasia in the loop about it and she is sympathetic but doesn't offer much else. I personally don't think it's very ethical breeding practice to sell a sick kitten to someone. Especially with the price tag that comes with them. Right now, my Percy has a bad eye. Same eye that I was suspicious of when I brought him home. My vet said that Percy has feline herpes. I have no other cats so he contracted it before I got him. Now that I am a unhappy customer, my emails don't get answered. I would steer clear. If a breeder can't guarantee a healthy kitten, then I can't in good conscience recommend them. Now I know that sometimes cats just get sick, but when I bring a new kitten home and the next day the vet says it's sick...well it was sick before I took it home. That falls in the breeders hands. We are attached to Percy now, but it's very upsetting to look at my expensive cat and see a cat with a bad eye. His third eyelid is halfway closed all the time and his pupil doesn't dilate correctly. It may or may not go away. Who knows. I suspect that we will have lots of vet bills in the future. Possibly a surgery. Steer clear and find another breeder. This was my first time buying a pure bred cat and it's been a very bad experience.
Snowy Hollow phone number: [protected]
Email: [protected]@aol.com
Honestly I would like my money back. Maybe an exchange although I would be concerned of the health of a different kitten.
A great read for any prospective buyers.
http://badcatbreeders.com/calling-out-a-bad-breeder-deflection-as-a-means-of-justification/
Just a little paragraph from the Bad Breeders Website that I wanted to share with you consumers. I can definitely relate.
Anastasia the only thing I alledge is that you sold me a sick kitten and I wasn't happy about it. That's why I posted here. No exaggerating. He was sick when I got him.
Also to answer Jen's claims about the screenshots I posted. I only posted public information she puts out there for her business, which isn't illegal at all. Her personal Facebook page is also used for her business as you can see by the way she has her cattery name listed as well. Her cattery website is also a public website to promote her business. She included her own minor children as her decision and that is unfortunate as she feels upset by it, but it was her doing, not mine. I was just posting her cattery website for reference. She attacked everyone here and now she is pretending that she had nothing to do with it. Again, crazy business. Thabks.
Another update. There are so many because all of this is happening so fast. Besides selling sick kittens and ganging up with other cattery friends to bully you on an honest complaint board, Anastasia also hands out your personal information to other businesses without your consent. If you look at the comment from Grandheart Exotics she confirmed that Anastasia has already done so. She has taken the personal contact information from three of her customers and shared them with another business. At this time we don't know what kind of information that is. It might just be address and phone number, but Anastasia also has some financial information as well. This also proves that she cannot be trusted. Beware.
Now Jen Vercammen is pretending that she had nothing to do with this comment thread and is now posting as her cattery and threatening to send us letters from her attorney. Again, more of this type of crazy. She is insinuating that somehow posts of her public website is not open to the public. I guess she doesn't understand how social media and the internet works. Her and Anastasia are seriously crazy. Don't deal with them.
All of the people who have posted complaints have been attacked here. There were others but they left probably due to this harassment. Even after one of the customers offered proof of her dead cats health conditions, Jen still attacked her because she didn't take money to be quiet about what happened to her kitten. That is what you're dealing with. Neither of these breeders care about the health of these kittens, they care about money. And Jen cares about Anastasia's money. I don't think any of us will be responding to these crazy women any more on this post because it has turned into posts that are very out of control. I found myself getting very defensive. Any posts and updates will be from me to you, the consumer. If there are anymore crazy posts they will be from Anastasia and her friends. We are done, I am sure you can see what kind of people they are. It's not worth it.
Also here is her cattery Facebook page
Just for reference, the other breeder who has jumped in on this thread attacking people is Jen Vercammen. She owns a cattery herself called Grandheart Exotics in Michigan. I cannot speak for the quality of her cats, but I can speak about the quality of her character. She has admitted that she believes that at least one of us is telling the truth now yet she still stands behind her friend, Anastasia. This is, in my opinion, a red flag of how she handles business. That if you were ever unhappy, that she would attack and insult you. She has said I was stupid and that I was a "fat housewife". She has went on my social media to taunt me for fun. Yet another breeder to watch out for.
Update on the drama on my complaint. The breeder had a friend of hers come on here posing as a consumer yet she is actually a fellow cattery owner. I know exactly who she is. Her name and cattery name as well. Again, I feel like a broken record, but it has to be said, DO NOT BUY A KITTEN FROM THIS CATTERY. Not only are the kittens up to par on quality and health, you have a dishonest breeder who participates in childish behavior like sending a friend in to attack everyone in the post. As you can read in the comments, there are sick kittens and at least two kittens who have died. As with every business there are bound to be unhappy customers. It's part of doing business. I would rather buy from a breeder that is honest about everything and one that takes responsibility for their product. I think that as a business owner this type of thing could totally be avoided by trying your best to be empathetic and honest. That's the kind of cattery you want to do business with. Not one who would pull a stunt like this.
Also, another thing. You will note that we all have provided our full names and info in our complaints. This is something we take seriously. The person who is attacking our claims is an anonymous person sent specifically to attack us with no credibility. Remember that.
It seems that the breeder has unleashed a friend or maybe it's even her to attack our claims. This "random" person started an account today with the sole purpose of coming in on this thread. You can see it in her history. She threw in a quick comment on one other thread for fun I think. Lol This is yet another reason to steer clear. Whether or not you think our complaints have proof or paperwork in this website is irrelevant. A kitten died at 6 months old. Thisbreeder doesn't follow through and if you complain you get attacked. Stay away from this mess. There are so many many other breeders of Siberian kittens. You have better options. If you need a recommendation, I have one, just message me. I just bought a beautiful Siberian at a more reasonable price and she is healthy and happy. The breeder was amazing. Restored my faith in catteries. Just avoid this bad one.
There is a reason why there are complaints here and on other places. There are several unsatisfied customers. There are sick kittens. And now, we have a kitten who died. These complaints are there to help other consumers. It is the responsibility of the breeder to make sure their kittens are healthy. These cats cost a lot of money so the expectation is there. We are not colluding and ganging up on this breeder, we are just three customers who have complaints. Maybe Anastasia should have handled the situation better. Taken responsibility. Stayed on top of what was going on. In my experience, where there is smoke, there is fire. Any prospective buyers need to take these complaints seriously. Honestly there are so many Siberian breeders out there now. You can be picky. Steer clear. Anastasia's response should be evidence enough.
I am so sorry that your little kitten is so sick. When she saw my reviews she was so mad and kept going on and on about how I was hurting her and her family with my negative reviews. It is so messed up that she is trying to scam people, but also that these cats are obviously not well taken care of. I hope your kitty gets better. I think you posted on my Facebook review, I could not respond as she has made it so I could not. She is a horrible breeder. I
As you can expect, the breeder wasn't very happy with my review here or on Facebook. She contacted me and did everything she could to try and point the finger everywhere else. At my vet, at me. Earlier when he was sick she offered to take him and give me a new kitten, but at that point we were attached. I called her bluff today and asked that if I brought him back could I get a refund or a different kitten. She of course changed her tune about it. Saying that because I have left a bad review, it makes her lose money so she can't. I told her my reviews could always be changed or deleted if I was satisfied and she again refused to refund my money or exchange my kitten. She also claims that there is not feline herpes in her cattery but yet, my kitten has it so that is simply not true. I have no other cats. Very disappointing. Catteries seem like bad news. Lesson learned I guess.
I bought a kitten I knew was defective in 2016 for $200. Turns out my partner is very allergic and I returned him a day or two later. Anastasia was pissed. She refused to return my money. I know I signed a contract that there were no refunds but that is just bad business practice. I left bad reviews and she kept taking them down. She got really nasty. My advice? Adopt, don't buy. So many cats need homes. My partner passed away and I adopted a sweet & beautiful calico and am so happy.
I follow Grandheart Exotics on Instagram and have really been looking forward to hopefully getting my second exotic shorthair from their cattery, but I luckily stumbled upon this post from another complaint board that linked this thread. I'm mortified :O I just can't imagine going through this not only with a new kitten, but mainly with the harassment and lack of professionalism that seems to have been displayed by the breeder. I wouldn't want to deal with a business owner who treats past clients like this. Does anyone have any recommendations for an excellent exotic shorthair cattery with superior customer service both before AND after kitty comes home?
Well, potential buyers of Snowy Hollow Siberian Cats: My above post of October 18 appears to have quieted the insults, insinuations, and outright attacks by Anastasia/Snowy Hollow Siberian Cats, Jennifer Vercammen/Grandheart Exotics, and "Jen V." Their silence re: clearing up the alleged confusion of identities might suggest that there is no confusion at all. It should be a lesson for anyone interested in purchasing a kitten that, when breeders defend themselves and each other to this extreme, their lack of interest in and commitment to producing healthy kittens is on full display. Read the thread. And, then? LET THE BUYER BEWARE.
I was contacted and made aware of this thread by Anastasia.
There is information about me and my cattery listed on this feed. I have not conducted any business with the users on this thread. I have contacted the administration of this site. I have obtained all of the contact information from Anastasia about the members listed and they will be receiving certified letters from my attorney.
There is a screen shot of my personal Facebook page (with my children’s pictures on there...who are minors)
I don’t know who these members are on this thread (aside from Anastasia) and I am being wrongfully brought into the content of it. I’ve never sold them a kitten or done any type of communicating with them.
Hey Jen, thanks for documentation that Anastasia gave out our contact information to another business without our consent. I believe we can file a complaint on her business. We will be looking into that, thanks for the heads up.
That is between you and her, as far as my name and business being mentioned here falsely, you, Linda and Christine (I don’t see any false mention of me or my business by Alla) will be summoned on a civil libel/defamation complaint with associated personal images. I will not communicate with you on this forum further but will continue to collect new documentation and evidence as it is presented. Any further attempts at communication with me will be considered harassment and will pursued as such.
Jen, I have a question. In your website you are clearly stating that all your cats coming from
"All of our cats are from PKD and FeLV negative ancestors " and based on your website seems like you take pride in breeding healthy animals. Why are you side with someone who doesn't follow same standards ? Do you allow potential buyer to come and see the kittens ? All of us was denied by Snowyhallow breeder. If you conduct your business properly you know that asking for personal information is against the law. I did't see any pictures of your children posted here. Yet all of you children are on main page of your business website. This post became from bad, ugly to the worst possible. I was threaten by SnowyHallow breeder, Linda was threaten and Christina as well. Do you honestly believe that all 3 of us made up the story about sick cats ? I can assume that maybe JenV character wasn't you. But it's someone who SnowyHallow breeder contacted to come and attack all of us.
TO: Jen Vercammen/Grandheart Exotics & “Jen V”: This is the most FASCINATING coincidence! What a small, small world! You both have the same, abbreviated first name of “Jen”. You both have a last name that begins with “V”. You both are “vet technicians”. You both “buy cats”. You both obviously are breeders, due to the impressive breadth and depth of your cat-breeding knowledge. AND, you both are friends with Anastasia of Sleepy Hollow Siberians. YET, you are NOT one and the same person. If one or both of you would swear here on the heads of your children – [my mother always told me that this is the most effective way to inspire truthfulness] – that you are NOT the same person, then we can put to rest this deeply disturbing identity crisis. Your reputation will be forever cleared, Jen Vercammen. And I, for one, owe you a VERY sincere apology for assuming that you were “Jen V.”
Jen V dodnsay she sold cats in this thread. Earlier in the crazy comments lol
*did say
As I referenced elsewhere, I WAS offered a "refund" from Snowy Hollow, with the following qualification, "As long as you haven't and agree not to place any negative feedback against me anywhere." This sounds more like a "bribe" to me, not a "refund." [See below] I responded to Anastasia that, "I am not for sale, nor is Sky." It seems to me that, rather than negotiating with and bullying owners of unhealthy cats, a responsible breeder would want to get to the bottom of why some of the kittens she has sold are so sick. As I wrote before and as I do believe, I am quite certain there are healthy Snowy Hollow kittens out there, living with very lucky buyers. Unfortunately, however, I now know of at least five recent buyers who are not in that position. And one little kitten who had to be put down...
Oh yes Linda, he looked terrible sick when you got him 🙄
You are an [censor] but thanks for posting cute pics of my cat lol. He was sick. Just because he wasn't dying doesn't mean [censor]. You think you're so clever, going into my social media. Goo to know that you know how to screenshot pics. Why don't you focus on your health and the health of your kids? I know you had cancer and your kids have heart defects. You had a tough time in life, is that why you attack people for fun?
I only have one more piece of information to share with potential and past owners of Snowy Hollow cats, should FIP be suspected. Please Note: FIP only can be confirmed via necropsy [autopsy], which is a terribly expensive procedure, especially after an owner has spent $3, 000+ on kitten care. And, also is a useless and costly exercise when the breeder may have no interest in investigating his/her breeding conditions to learn if FIP is an issue. I am providing a screenshot here. However, if you wish to learn more, this website may be helpful: http://www.stopfip.org/faq.html. Bottom Line: If you are thinking about purchasing from a breeder, research deeply and listen to others who have purchased from the breeder you are considering.
It appears that my screenshot of Deb Mitchell's evaluation of Sky did not link here. I am reattaching and hope it comes through this time. I expect these three documents will put an end to the questions re: Sky's myriad health issues and resulting death.
I am so sorry for your loss. It looks like you did everything you could and not only had to endure watching her deteriorate and be put down but also have to deal with being attacked by the breeder and her friend.
Hi Linda I am not sure you seen message about father of your cat if it was Vitjaz. If our cats share the same father this maybe the reason for what's going on. I was in touch with Russian breeder from who Anastasia purchased cat, I am wondering if she can shed some light on what could be the reason for kittens being sick. At least she can advise something what we can do, maybe vitamins or special food for cats with compromised immune system.
I believe they did have the same father. That would be great if you could tell me more information. I just have been doing my own routine of high quality, limited ingredient, grain free food. I also give him a probiotic every day. It seems to keep things normal for the most part. He has stayed healthy for quite a while now actually, so I think this combo seems to work. Send me a message if you want any brand information. Thank you!
Lastly, it has been questioned in this site whether Sky really was euthanized, or still is alive. Unfortunately, I do not have a copy of Lap of Love's invoice for her in-home euthanization. However, I am attaching the 'memory' that Juliana Lyles, DVM, sent me about Sky.
Again, because the veracity of my claims has been doubted, and because I have not been able to attach full pdf's of vets' reports, herewith is a screenshot summarizing Sky's 09.12.17 evaluation by Belinda Comito, DVM-Neurologist. This consult confirmed that the best decision for Sky's quality of life [which was marked by inability to ambulate, falling, anorexia, bloody stools, and violent outbursts], and for the safety of our grandchildren, was to euthanize her. After discussing this with my family members -- and many, many tears -- we all agreed it was the only path. She was euthanized on 09.14.17
Christine, I am so sorry you had to go through this, I am sorry you have to continuously explain yourself to Anastasia and Jen. This is painful for me to read it. I can only imagine how difficult it is for you and your family. These cats becoming part of our family and take place in our heart. So sorry
I do believe you are the only one that has taken the steps outlined in the contract and should recieve a refund, however, you were offered one but declined...so how can you rightfully state Anastasia hasn’t done what she is supposed to and she doesn’t stand by her contract? She tried to rectify the situation. She can if you won’t let her...but then that’s on you not her.
*can’t
It's interesting how you interpret "refund." Yes, I was offered a refund, "As long as you haven't and agree not to place any negative feedback about me anywhere." To me, that doesn't really sound like a refund but a bribe. As I wrote in response to this veiled offer from Anastasia, "I am not for sale, nor is Sky."
I understand that, however, if she is doing what she can on her end to refund and rectify it...why would you post negative things? I can see where you would feel that way though and I don’t view you accepting a refund as you or sky being “for sale”
Jen Vercammen: I guess we don't see it the same way. In my eyes, Anastasia is not attempting to 'rectify' the situation; that would involve wanting to better understand why her cattery is producing sick kittens. Rather, I think it is pretty clear that she is trying to SILENCE me. And others. Additionally, I am not posting 'negative things;' I am posting the facts of our experience, supported by evidence. As for how YOU view this issue, it truly matters not at all to me. What matters is that this little kitten was born sick, came to me sick, and lived a sick, short life. As a breeder and as a human being, I would think you would have some compassion for this animal and for those who cared for her, rather than invest your time and energy in defending another breeder. Your comments do not speak well of you or your cattery, Grandheart Exotics. And, BTW: You might note that, because of all the fuel you have added to this fire, it has jumped to the #1 topic on Complaints Board. So, rather than helping to quell the disturbance, you have inflated it and now are associated with it. Do beware of unintended consequences.
Lol exactly. That's why I told Anastasia that she did more harm than good.
Overview of Snowy Hollow Siberian Cats complaint handling
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Snowy Hollow Siberian Cats Contacts
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Snowy Hollow Siberian Cats phone numbers+1 (815) 549-2601+1 (815) 549-2601Click up if you have successfully reached Snowy Hollow Siberian Cats by calling +1 (815) 549-2601 phone number 0 0 users reported that they have successfully reached Snowy Hollow Siberian Cats by calling +1 (815) 549-2601 phone number Click down if you have unsuccessfully reached Snowy Hollow Siberian Cats by calling +1 (815) 549-2601 phone number 0 0 users reported that they have UNsuccessfully reached Snowy Hollow Siberian Cats by calling +1 (815) 549-2601 phone number
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Snowy Hollow Siberian Cats emailsmarried2jake@aol.com100%Confidence score: 100%Support
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Snowy Hollow Siberian Cats addressChicago, Illinois, 60604, United States
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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