Snowy Hollow Siberian Cats
Reviews and Complaints

IF YOU ARE SEEKING INFORMATION RE: SNOWY HOLLOW SIBERIAN CATS, THERE ARE TWO THREADS: THIS ONE, AND ANOTHER THAT REFLECTS CONSIDERABLE INPUT FROM THE BREEDER, HER FRIEND & FELLOW BREEDER, AND TWO OWNERS WHO HAVE HAD ISSUES WITH SICK SNOWY HOLLOW KITTENS, JUST AS I HAVE HAD. HERE IS THE LINK TO THAT SITE: Snowy Hollow Siberian Cats — Breeder selling sick kittens

As an UPDATE on our kitten, Sky: Since my July 14th post here, she continued to decline, with loose bloody stools, no appetite, and major neurological changes that impacted her balance and behavior. At four months of age, she began growling, scratching, and biting. Even though she weighed only three pounds, we no longer could safely pet her, or have her around our little grandchildren. I consulted with numerous feline specialists. At six months of age, we had to euthanize her. Our hearts are broken, and our wallets are empty.

During Sky's illness, I updated Anastasia, Snowy Hollow's breeder. She showed little interest or empathy. After repeated contacts, she did offer to refund my payment for the cat [this did not include the thousands of dollars we spent on vet care], as long as I kept quiet about the situation and didn't post any negative reviews. I refused to accept her bribe, telling her that Sky and we were not for sale. In the Complaints Board link cited above, the breeder and her friend attempted to villify us for reporting the truth of our pets' illnesses. We believe several other Snowy Hollow owners who posted negative reviews on Yelp were silenced into submission and withdrew their reviews.

BOTTOM LINE: WHEN PURCHASING FROM A BREEDER, PAY CAREFUL ATTENTION TO THE EXPERIENCES OF OTHER BUYERS, AS WELL AS UNDERSTAND HOW THE BREEDER RESPONDS WHEN INFORMED THAT SHE IS BREEDING SICK KITTENS. LET THE BUYER BEWARE.

A great read for any prospective buyers.

http://badcatbreeders.com/calling-out-a-bad-breeder-deflection-as-a-means-of-justification/

Just a little paragraph from the Bad Breeders Website that I wanted to share with you consumers. I can definitely relate.

Anastasia the only thing I alledge is that you sold me a sick kitten and I wasn't happy about it. That's why I posted here. No exaggerating. He was sick when I got him.

Also to answer Jen's claims about the screenshots I posted. I only posted public information she puts out there for her business, which isn't illegal at all. Her personal Facebook page is also used for her business as you can see by the way she has her cattery name listed as well. Her cattery website is also a public website to promote her business. She included her own minor children as her decision and that is unfortunate as she feels upset by it, but it was her doing, not mine. I was just posting her cattery website for reference. She attacked everyone here and now she is pretending that she had nothing to do with it. Again, crazy business. Thabks.

Another update. There are so many because all of this is happening so fast. Besides selling sick kittens and ganging up with other cattery friends to bully you on an honest complaint board, Anastasia also hands out your personal information to other businesses without your consent. If you look at the comment from Grandheart Exotics she confirmed that Anastasia has already done so. She has taken the personal contact information from three of her customers and shared them with another business. At this time we don't know what kind of information that is. It might just be address and phone number, but Anastasia also has some financial information as well. This also proves that she cannot be trusted. Beware.

Now Jen Vercammen is pretending that she had nothing to do with this comment thread and is now posting as her cattery and threatening to send us letters from her attorney. Again, more of this type of crazy. She is insinuating that somehow posts of her public website is not open to the public. I guess she doesn't understand how social media and the internet works. Her and Anastasia are seriously crazy. Don't deal with them.

All of the people who have posted complaints have been attacked here. There were others but they left probably due to this harassment. Even after one of the customers offered proof of her dead cats health conditions, Jen still attacked her because she didn't take money to be quiet about what happened to her kitten. That is what you're dealing with. Neither of these breeders care about the health of these kittens, they care about money. And Jen cares about Anastasia's money. I don't think any of us will be responding to these crazy women any more on this post because it has turned into posts that are very out of control. I found myself getting very defensive. Any posts and updates will be from me to you, the consumer. If there are anymore crazy posts they will be from Anastasia and her friends. We are done, I am sure you can see what kind of people they are. It's not worth it.

Also here is her cattery Facebook page

Just for reference, the other breeder who has jumped in on this thread attacking people is Jen Vercammen. She owns a cattery herself called Grandheart Exotics in Michigan. I cannot speak for the quality of her cats, but I can speak about the quality of her character. She has admitted that she believes that at least one of us is telling the truth now yet she still stands behind her friend, Anastasia. This is, in my opinion, a red flag of how she handles business. That if you were ever unhappy, that she would attack and insult you. She has said I was stupid and that I was a "fat housewife". She has went on my social media to taunt me for fun. Yet another breeder to watch out for.

Update on the drama on my complaint. The breeder had a friend of hers come on here posing as a consumer yet she is actually a fellow cattery owner. I know exactly who she is. Her name and cattery name as well. Again, I feel like a broken record, but it has to be said, DO NOT BUY A KITTEN FROM THIS CATTERY. Not only are the kittens up to par on quality and health, you have a dishonest breeder who participates in childish behavior like sending a friend in to attack everyone in the post. As you can read in the comments, there are sick kittens and at least two kittens who have died. As with every business there are bound to be unhappy customers. It's part of doing business. I would rather buy from a breeder that is honest about everything and one that takes responsibility for their product. I think that as a business owner this type of thing could totally be avoided by trying your best to be empathetic and honest. That's the kind of cattery you want to do business with. Not one who would pull a stunt like this.

Also, another thing. You will note that we all have provided our full names and info in our complaints. This is something we take seriously. The person who is attacking our claims is an anonymous person sent specifically to attack us with no credibility. Remember that.

It seems that the breeder has unleashed a friend or maybe it's even her to attack our claims. This "random" person started an account today with the sole purpose of coming in on this thread. You can see it in her history. She threw in a quick comment on one other thread for fun I think. Lol This is yet another reason to steer clear. Whether or not you think our complaints have proof or paperwork in this website is irrelevant. A kitten died at 6 months old. Thisbreeder doesn't follow through and if you complain you get attacked. Stay away from this mess. There are so many many other breeders of Siberian kittens. You have better options. If you need a recommendation, I have one, just message me. I just bought a beautiful Siberian at a more reasonable price and she is healthy and happy. The breeder was amazing. Restored my faith in catteries. Just avoid this bad one.

There is a reason why there are complaints here and on other places. There are several unsatisfied customers. There are sick kittens. And now, we have a kitten who died. These complaints are there to help other consumers. It is the responsibility of the breeder to make sure their kittens are healthy. These cats cost a lot of money so the expectation is there. We are not colluding and ganging up on this breeder, we are just three customers who have complaints. Maybe Anastasia should have handled the situation better. Taken responsibility. Stayed on top of what was going on. In my experience, where there is smoke, there is fire. Any prospective buyers need to take these complaints seriously. Honestly there are so many Siberian breeders out there now. You can be picky. Steer clear. Anastasia's response should be evidence enough.

I am so sorry that your little kitten is so sick. When she saw my reviews she was so mad and kept going on and on about how I was hurting her and her family with my negative reviews. It is so messed up that she is trying to scam people, but also that these cats are obviously not well taken care of. I hope your kitty gets better. I think you posted on my Facebook review, I could not respond as she has made it so I could not. She is a horrible breeder. I

As you can expect, the breeder wasn't very happy with my review here or on Facebook. She contacted me and did everything she could to try and point the finger everywhere else. At my vet, at me. Earlier when he was sick she offered to take him and give me a new kitten, but at that point we were attached. I called her bluff today and asked that if I brought him back could I get a refund or a different kitten. She of course changed her tune about it. Saying that because I have left a bad review, it makes her lose money so she can't. I told her my reviews could always be changed or deleted if I was satisfied and she again refused to refund my money or exchange my kitten. She also claims that there is not feline herpes in her cattery but yet, my kitten has it so that is simply not true. I have no other cats. Very disappointing. Catteries seem like bad news. Lesson learned I guess.