Snowy Hollow Siberian Cats — Breeder selling sick kittens
It's been 3 months since purchasing my kitten from Snowy Hollow the beginning of October 2016 and I cannot recommend you purchase a kitten from Anastasia. The day after we took her home we took him to the vet because we were kind of concerned about his eye. This was something that I asked her about when we went to pick him up. She told me that he wasn't sick and that sometimes that happens with kittens when they are stressed. The vet diagnosed him with an upper respiratory infection. I guess I have to take some responsibility for taking her word for it and not being more picky. Well in the past three months I've basically just had a sick kitten. He's probably only been well for about a week or two the whole time. And this is after lots of vet bills and visits. I've kept Anastasia in the loop about it and she is sympathetic but doesn't offer much else. I personally don't think it's very ethical breeding practice to sell a sick kitten to someone. Especially with the price tag that comes with them. Right now, my Percy has a bad eye. Same eye that I was suspicious of when I brought him home. My vet said that Percy has feline herpes. I have no other cats so he contracted it before I got him. Now that I am a unhappy customer, my emails don't get answered. I would steer clear. If a breeder can't guarantee a healthy kitten, then I can't in good conscience recommend them. Now I know that sometimes cats just get sick, but when I bring a new kitten home and the next day the vet says it's sick...well it was sick before I took it home. That falls in the breeders hands. We are attached to Percy now, but it's very upsetting to look at my expensive cat and see a cat with a bad eye. His third eyelid is halfway closed all the time and his pupil doesn't dilate correctly. It may or may not go away. Who knows. I suspect that we will have lots of vet bills in the future. Possibly a surgery. Steer clear and find another breeder. This was my first time buying a pure bred cat and it's been a very bad experience.
Snowy Hollow phone number: [protected]
Email: [protected]@aol.com
Honestly I would like my money back. Maybe an exchange although I would be concerned of the health of a different kitten.
As you can expect, the breeder wasn't very happy with my review here or on Facebook. She contacted me and did everything she could to try and point the finger everywhere else. At my vet, at me. Earlier when he was sick she offered to take him and give me a new kitten, but at that point we were attached. I called her bluff today and asked that if I brought him back could I get a refund or a different kitten. She of course changed her tune about it. Saying that because I have left a bad review, it makes her lose money so she can't. I told her my reviews could always be changed or deleted if I was satisfied and she again refused to refund my money or exchange my kitten. She also claims that there is not feline herpes in her cattery but yet, my kitten has it so that is simply not true. I have no other cats. Very disappointing. Catteries seem like bad news. Lesson learned I guess.
I am so sorry that your little kitten is so sick. When she saw my reviews she was so mad and kept going on and on about how I was hurting her and her family with my negative reviews. It is so messed up that she is trying to scam people, but also that these cats are obviously not well taken care of. I hope your kitty gets better. I think you posted on my Facebook review, I could not respond as she has made it so I could not. She is a horrible breeder. I
There is a reason why there are complaints here and on other places. There are several unsatisfied customers. There are sick kittens. And now, we have a kitten who died. These complaints are there to help other consumers. It is the responsibility of the breeder to make sure their kittens are healthy. These cats cost a lot of money so the expectation is there. We are not colluding and ganging up on this breeder, we are just three customers who have complaints. Maybe Anastasia should have handled the situation better. Taken responsibility. Stayed on top of what was going on. In my experience, where there is smoke, there is fire. Any prospective buyers need to take these complaints seriously. Honestly there are so many Siberian breeders out there now. You can be picky. Steer clear. Anastasia's response should be evidence enough.
It seems that the breeder has unleashed a friend or maybe it's even her to attack our claims. This "random" person started an account today with the sole purpose of coming in on this thread. You can see it in her history. She threw in a quick comment on one other thread for fun I think. Lol This is yet another reason to steer clear. Whether or not you think our complaints have proof or paperwork in this website is irrelevant. A kitten died at 6 months old. Thisbreeder doesn't follow through and if you complain you get attacked. Stay away from this mess. There are so many many other breeders of Siberian kittens. You have better options. If you need a recommendation, I have one, just message me. I just bought a beautiful Siberian at a more reasonable price and she is healthy and happy. The breeder was amazing. Restored my faith in catteries. Just avoid this bad one.
Also, another thing. You will note that we all have provided our full names and info in our complaints. This is something we take seriously. The person who is attacking our claims is an anonymous person sent specifically to attack us with no credibility. Remember that.
Update on the drama on my complaint. The breeder had a friend of hers come on here posing as a consumer yet she is actually a fellow cattery owner. I know exactly who she is. Her name and cattery name as well. Again, I feel like a broken record, but it has to be said, DO NOT BUY A KITTEN FROM THIS CATTERY. Not only are the kittens up to par on quality and health, you have a dishonest breeder who participates in childish behavior like sending a friend in to attack everyone in the post. As you can read in the comments, there are sick kittens and at least two kittens who have died. As with every business there are bound to be unhappy customers. It's part of doing business. I would rather buy from a breeder that is honest about everything and one that takes responsibility for their product. I think that as a business owner this type of thing could totally be avoided by trying your best to be empathetic and honest. That's the kind of cattery you want to do business with. Not one who would pull a stunt like this.
Wow. What a [censor] show. All of the lies, exaggerations and completely pulled out of your butt statements are mind boggling. I don't even know where to begin. It's going to take at least a week to sift through and post my proof of all the lies. I am ninot t here to have a pissing match with anyone, only to show what I have said is true. With proof I will post. I guess ill start at the top.
Linda, you know your vet screwed you. You say I'm pointing the finger all over the place, well yea, your vet was awful and out to take you for a ride and you know it. You were complaining about her to me and how you're not getting good vibes. So you switched vets. She said Percy had a uri but refused to treat him properly for it, or even at all at first. That's not my fault. And you kept going back to her again and again against my advice. Again not my fault. You're on here looking like a lunatic over a kitten that had a cold. I see your pics of him with dates during the times you claim he was soooo sick, yet he looks fine. You've never sent me a diagnosis of feline herpes or anything else for that matter. You claim I denied any of my cats having been exposed to feline herpes yet I never said that. I said if they have been I generally don't have issues with it. But still I offered to pay for his meds. You took forever to go to a different, competent vet that would give them. I offered to exchange him. You declined. Then months later you want a refund but keep him. That's not how it works. You said your vet wanted to perform surgery to remove polyps he wasn't even diagnoses with. I answered all of your emails and texts, and there were plenty. Other than 1 (ONE) email you allegedly sent i musnt have received while visiting in laws in the mountains with no cell reception at all. So you run with that as the 99 other times you contacted me i responded. So your claim I ignored you is a completed lie.
As I posted before, Alla is a con artist. She is a breeder that lies and buys kittens as a pet person. She told her vet that she bred the boy she is referring to, vivik, to a girl (the girl kitten she later bought from me). She recently denied to me having any other cats, only the 2 from me but then when having been caught for illegally breeding the cats went back to her vet and got a paper saying he was not the father of the kittens. Meaning she lied yet again. Either on him not being the father or on her not having any other cats. When confronted about breeding them together she never denied it. Simply made up excuses on why the boy wasn't neutered like he was supposed to be. Not to mention the girl who even she admits is healthy was not spayed either. Yet another contract violated.
Copy of vet report stating she bred the cats. No diagnosis of anything yet this is what prompted her to post all of her craziness about heart defects, thrombosis, etc.. Because the vet told her to rule it out.
Here is a copy of my contract . It clearly states I require an actual diagnosis as all breeders do and as anyone would, which I've received from no one on here.
Alla di have a bunch of tests run, to which the results show a healthy cat. She informed me the test came up positive for coronavirus (only tests for antibodies, not if the cat actually has corona virus so nothing there) and for FIP. Being they're is nook test for FIP i called her vet who said the same and added in that he shows absolutely no symptoms of fip and that she had earlier explained that to alla. As far as the alleged thrombosis diagnosis she is telling everyone he has, they're is none. It is a lie. Like most everything she says. Like being a pet person and nor a breeder. The plavix was a precautionary measure IN CASE he had one. If he indeed had thrombosis he would remain on plavix for life, not a week. He has been off of it a long time now.
I have informed all of the Russian breeders about alla being a breeder so she does not fool them like she did me. I have also posted THE PROOF on American fb pages so the other breeders are aware of her scam.
Alla, I actually just saw your comment up above where you wanted me to show jenV where you asked for a refund. Here you go. You refer to it twice. Claiming I was denying you a refund (all I needed was a diagnosis of something genetic which i have yet to recieve) and where you asked if the test results you sent that showed him to be healthy was "sufficient" (for the refund).
Fip is not contagious.
Just for reference, the other breeder who has jumped in on this thread attacking people is Jen Vercammen. She owns a cattery herself called Grandheart Exotics in Michigan. I cannot speak for the quality of her cats, but I can speak about the quality of her character. She has admitted that she believes that at least one of us is telling the truth now yet she still stands behind her friend, Anastasia. This is, in my opinion, a red flag of how she handles business. That if you were ever unhappy, that she would attack and insult you. She has said I was stupid and that I was a "fat housewife". She has went on my social media to taunt me for fun. Yet another breeder to watch out for.
Also here is her cattery Facebook page
All of the people who have posted complaints have been attacked here. There were others but they left probably due to this harassment. Even after one of the customers offered proof of her dead cats health conditions, Jen still attacked her because she didn't take money to be quiet about what happened to her kitten. That is what you're dealing with. Neither of these breeders care about the health of these kittens, they care about money. And Jen cares about Anastasia's money. I don't think any of us will be responding to these crazy women any more on this post because it has turned into posts that are very out of control. I found myself getting very defensive. Any posts and updates will be from me to you, the consumer. If there are anymore crazy posts they will be from Anastasia and her friends. We are done, I am sure you can see what kind of people they are. It's not worth it.
Now Jen Vercammen is pretending that she had nothing to do with this comment thread and is now posting as her cattery and threatening to send us letters from her attorney. Again, more of this type of crazy. She is insinuating that somehow posts of her public website is not open to the public. I guess she doesn't understand how social media and the internet works. Her and Anastasia are seriously crazy. Don't deal with them.
Another update. There are so many because all of this is happening so fast. Besides selling sick kittens and ganging up with other cattery friends to bully you on an honest complaint board, Anastasia also hands out your personal information to other businesses without your consent. If you look at the comment from Grandheart Exotics she confirmed that Anastasia has already done so. She has taken the personal contact information from three of her customers and shared them with another business. At this time we don't know what kind of information that is. It might just be address and phone number, but Anastasia also has some financial information as well. This also proves that she cannot be trusted. Beware.
Also to answer Jen's claims about the screenshots I posted. I only posted public information she puts out there for her business, which isn't illegal at all. Her personal Facebook page is also used for her business as you can see by the way she has her cattery name listed as well. Her cattery website is also a public website to promote her business. She included her own minor children as her decision and that is unfortunate as she feels upset by it, but it was her doing, not mine. I was just posting her cattery website for reference. She attacked everyone here and now she is pretending that she had nothing to do with it. Again, crazy business. Thabks.
Just a little paragraph from the Bad Breeders Website that I wanted to share with you consumers. I can definitely relate.
A great read for any prospective buyers.
http://badcatbreeders.com/calling-out-a-bad-breeder-deflection-as-a-means-of-justification/