Menu
Write a review
File a complaint
Sleepme

Sleepme review: Ooler

S
Author of the review
3:43 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

My ooler unit is no longer cooling. I have done all the troubleshooting recommended on their website. I have sent an email and a voicemail. They state they will reply within one business day. We are WAY past that. The customer service for this company in non-existent. Very frustrating especially for something that is so expensive.

Serial #[protected]

Desired outcome: I want my defective unit fixed.

0 comments
Add a comment

More Sleepme reviews & complaints

Sleepme - Newly purchased Chilipad began beeping at night
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sleepme - I filed a return request for the Ooler Half Queen sleep system and it's been over a week and I haven't heard anything
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sleepme - Chilibed order from 05/25/2020 has not arrived and no response has been receieved from my inquiries
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sleepme - Abysmal customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sleepme - I bought a Chilisleep system on 11/11/19 with frequent repairs needed
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sleepme - Purchased pad on 5/17/20 #XXXXXX 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sleepme - We placed an order on June 6th for a king sized We dock system 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Sleepme reviews and complaints
  1. Sleepme Contacts

  2. Sleepme phone numbers
    Click up if you have successfully reached Sleepme by calling +1 (704) 585-8075 phone number 0 0 users reported that they have successfully reached Sleepme by calling +1 (704) 585-8075 phone number Click down if you have unsuccessfully reached Sleepme by calling +1 (704) 585-8075 phone number 0 0 users reported that they have UNsuccessfully reached Sleepme by calling +1 (704) 585-8075 phone number
  3. Sleepme emails
  4. Sleepme address
    144 Talbert Pointe Dr STE 103, Mooresville, North Carolina, 28117-4382, United States
  5. Sleepme social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 11, 2026