Menu
CB Courier and Delivery Services Review of Show Me Delivery Company of Need it Now Delivery
Show Me Delivery Company of Need it Now Delivery

Show Me Delivery Company of Need it Now Delivery review: Delivery services

N
Author of the review
12:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We ordered cabinets and paid for them in March from American Woodmark with a estimated delivery time of 7/11/2022. We received a partial of our order on 7/19/2022. Needed to have 2 cabinets replaced and 4 were missing. We were told we would have them within 7-10 business days. On 8/16/2022 we received 1 of the missing cabinets that apparently was sitting on their dock the whole time. At delivery the driver dropped it off the trailer causing damage. Therefore needing another one ordered. American Woodmark gave us multiple dates of when Show me Delivery had the cabinets in their possession. Here are some of them 7/29, 8/4, 8/22, 8/23 & 8/29. After me calling multiple times 8/29, 3x's 8/30, 8/31, 9/8, 9/9, 9/12. Finally received a call back from Show me Delivery on 9/13 stating they would deliver on Sat 9/17 from 7-11 am. The initial conversation they were only going to deliver 1 of the 4. I told the lady that American Woodmark stated all the cabinets should be there. She laughed at me and said ok... let me go look. Comes back and sure enough all 4 missing cabinets are sitting there. She continued to chuckle and confirmed all 4 cabinets would be delivered. Sat 9/17 no cabinets were delivered an no call letting us know anything. It is now 9/28 and I've yet to hear a word from Show me delivery. These cabinets are paid for and sitting there! I've called them on the following dates 9/17, 2x's 9/20, 2x's 9/21, 2x's 9/22, 9/23, 3x's 9/26 & 9/27. I've left so many messages (Harmony is the voicemail) I've also left a message with their customer service because they don't answer either. American Woodmark is also involved and as of now they've yet to get a response either.

Desired outcome: We want our cabinets delivered ASAP!!!! We want a phone call to give us an update.

0 comments
Add a comment