CB Advertising and Digital Marketing Shoecity.com Complaints #2-21

Shoecity.com review: Shoe City Brentwood

Cherronne Alston of Washington, US

Dec 16, 2021 5:23 pm UTC

Good evening I walked in your 1060 Brentwood Rd NE no one greeted the young man on duty was laying down on the bench the other young ladie was sitting on the bench and the women on phone was standing there texting none of them recognized me I stood in the kids section for 10min no one came to help I left this was yesterday at 8 something bad customer service I am a regular customer none of the regulars was there but that even crew it was sad

Desired outcome: A Warning Stay Focus Anyone Could Have Walked Out With The Merchandise I Like That Store I Am Not That Type Of Person I Work Customer Service Nothing Is More Important Than Your Customers

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Jun 01, 2026