Shoebacca.com review: Terrible customer service and lost money

Terrible customer service and lose money.
More than 10 time needs to call for refund.
Customer service always said "report to manager" and never send update status
To：
Terrence
10月6日(金)日16:56時
Hello
Many time I sent email and no feedback, so worry about my money...
What is the refund check status?
Tatsuya Murakoshi
Hello Terance
Sorry to bother you again, but I still have not received refund check yet.
Please let me know current status...
Tatsuya Murakoshi
Hello Terance
I still have not received refund check yet.
Please let me know status.
Tatsuya Murakoshi
Hello Tatsuya,
Thank you so much for your recent inquiry. We deeply apologize for the delays. We are currently researching with our team to find out more information on your refund check. We will make sure to reach back out to as soon as possible.
Have an amazing rest of your day!
On Wednesday, September 27th 2023 at 4:23:58 PM [protected]@yahoo.com wrote:
Hello Terrence
I just wander that have you ever shipped check to my address?
Please advise?
Tatsuya Murakoshi
Thank you very much following email.
I will wait for check.
Thank you.
Tatsuya Murakoshi