I and my friend dined in at your restaurant just now! I was not even given an official receipt.
Cold fries
Ice for ice tea was given only when I requested
Gravy was given only when I requested.
I understand that your crew are already tired, but is too much to ask to give me a good customer service? In the first place you are food service provider.
Desired outcome: Look on to the food QUALITY and train your service crew!