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ShadowhawkFlashlights
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1.0 7 Reviews

ShadowhawkFlashlights Complaints Summary

0 Resolved
7 Unresolved
Our verdict: Engaging with ShadowhawkFlashlights at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ShadowhawkFlashlights reviews & complaints 7

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Newest ShadowhawkFlashlights reviews & complaints

ComplaintsBoard
J
1:42 pm EDT
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ShadowhawkFlashlights X800 flashlight

About a month ago, an individual who did not understand how the flashlight operates, had broken the switch. And seeing I'm under a lifetime warranty, I expect you to honor that, give me an address to send this to so you can ship me a replacement. I had purchased the flashlight 2-3 (?) years ago, and as hard as I've tried I cannot fix it. Please contact me at [protected], or by email: [protected]@gmail.com.

Thank you very much,

Jeff Raymond

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M
8:02 am EST
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ShadowhawkFlashlights shadowhawk x800 flashlight

Not really a complaint . Bought your light 4 or 5 yrs ago in a batch of 5 lights . Now my battery has started not staying charged as long as it use to. When I replaced the battery with a 8800 mAh .3.7 v lithium ion battery. The square pattern of light at 10' to 12' away isn't as crisp on the edges as it was in the recent past. This was my concern with the original battery when it started to have problems . Is the problem in the voltage or the diode starting to show its age? my light is used in a maintenance operation . Usually on a short bursts on a daily basis. Please get back to me in a reasonable timeframe as this is a issue I hope you cam
n help me with quickly. Thanks
Mike Tawney
[protected]@verizon.net

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D
6:14 pm EDT

ShadowhawkFlashlights shadowhawk x800 flashlight

6 Sep 2019/1710 DST
I purchased the Shadowhawk in Jun 2016; with the rechargeable battery. That battery lasted about 6 month and then wouldn't recharge so I started using AAA batteries instead. They would last 5-6 months and then stop altogether. The last batch of batteries I replaced were Duracell - supposedly good until 2025. I would be happy to ship everything to you for verification.'
The last batch of batteries were replaced were 18 Aug 2019. Went to turn on the flashlight today [6 Sep 2019] and guess what? Nada.
I would like to return this worthless flashlight and see if you can figure out why it doesn't work. It certainly hasn't been worth the price to me. If it costs more than a couple of bucks to return, I will just trash it and write it off as a bad decision to buy.
David Fossum
[protected]@gmail.com
[protected]

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Is ShadowhawkFlashlights legit?

Our verdict: ShadowhawkFlashlights's legitimacy, as determined by Complaints Board, strikes a balance between trust and caution. This nuanced position suggests that while ShadowhawkFlashlights may operate with some level of legitimacy, users are strongly advised to undertake their own verification processes, reinforcing the call for a cautious but informed interaction.

ShadowhawkFlashlights earns 58% level of Trustworthiness

Average Trust Update: ShadowhawkFlashlights assessed by Complaints board with 58% credibility. Caution advised for personal and financial details.

We found clear and detailed contact information for ShadowhawkFlashlights. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of ShadowhawkFlashlights's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Shadowhawkflashlights.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Shadowhawkflashlights.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • ShadowhawkFlashlights protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • If you purchased a website from ShadowhawkFlashlights that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
  • We conducted a search on social media and found several negative reviews related to ShadowhawkFlashlights. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
A
7:23 pm EST

ShadowhawkFlashlights Tactical x800 flashlight

I'm very happy with the quality of the lighting of your flashlight. However in less than a year to 1 1/2 years, the rechargeable battery on all five flashlights I purchased have rusted or show signs of leakage. Of all five batteries, only one has been store above a temperature of 70 degrees F. Slightly upset that all batteries showed signs of failure, to include three of the lights that have not been use at all.

I don't understanding the reason for the damage of these batteries and would like if there's any resolution in the replacement of these batteries.

Thank you in advanced for your attention to this matter.

Andy Echeguren
[protected]@aol.com

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B
5:30 pm EST
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ShadowhawkFlashlights Complaint

I ordered a Shadowhawk flashlight on 10/17/2016 and the shipping date was supposed to be 10/29/2016 and I still have not received my product as of this date, 12/21/2016. My order number is [protected]. PLEASE help me out!

I tried to contact Shadowhawk numerous times and was shifted from one operator to the next and with many promises and saying that Shadowhawk would resolve the problem and to this point there has been zero results! Talked with an Isabella ( #259) on Thursday on 11/17/2016 at 1304 hrs, and then with Michel (#364), supposedly a supervisor, on 11/23/2016 at 1811 hrs. and was told the problem had been resolved. and as of today, NOTHING. Thank you so very much!

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4:32 am EDT

ShadowhawkFlashlights Don't buy their flashlights!

I have purchased 5 flashlights from ShadowhawkFlashlights and received only 3! These lights were pure garbage and did not work correctly. One was completely broken from the very beginning. Contacted customer service and they said that I can get a refund but first I have to send all 5 lights back. Two weeks later I received the rest of my order and shipped everything back. It took them over three weeks to refund me! Horrible company to deal with! Never again! Wasted so much time because of these clowns.

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R
7:50 am EST

ShadowhawkFlashlights The seller hasn't shipped the order

I bought flashlights from www.shadowhawkflashlights.com, but the seller hasn’t even shipped the order. I placed it in the beginning of February and the order was still in their warehouse. I wrote several emails to the seller and asked when he would ship it, but he didn’t tell me anything precisely. The order was still in process, but money was taken a long time ago. This website seemed to be real scam and everyone must be careful with this seller.

Read full review of ShadowhawkFlashlights and 7 comments
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R
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ROCKY Rockwe
POUGHKEEPSIE, US
Aug 12, 2023 8:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Even with a fully charged battery the light barely comes on.

What can I do to fix this proble as I have 4 of these.

Thank You

PS I bought this on line

K
K
KSchwepp
, US
Dec 06, 2022 9:51 am EST

My complaint is that after minimal use the X800 fails to operate. Changed batteries without any success. I purchased 4 for family members and would like to know where I can return for repair? There was no Trama to the unit it just failed to operate.There is no serial number on the unit and it was purchased online.

R
R
Robert Albert
, US
Jul 27, 2019 7:14 pm EDT

Is ther any way to repair my x800 flashlight?

R
R
ralber1305
, US
Jul 22, 2019 5:17 pm EDT

I purchased a package of 3 flashlights. 1 has gone bad. Is ther any way to get it repaired?

I
I
Iain Brown
, US
Nov 12, 2018 4:38 pm EST

I bought a flashlight in july and now i am having monthly payments taken from my bank account which i have not authorised.the first month was august and it was shadowhawk tactical then it was elite shipping twice and last was in december by saving choice

R
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Robert Scheriff
, US
Sep 01, 2018 8:26 am EDT

Bought 3 flashlights and one does not work.
How do I repair the broken charger and battery?
Please call me at 7189;56950

J
J
Joe welch
, US
Aug 28, 2018 11:25 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I need a new battery or need to know why the large shipped battery will not charge fully. Customer #[protected]
Name joseph welch

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Contact ShadowhawkFlashlights customer service

Phone number

+1 (866) 342-2144

Website

www.shadowhawkflashlights.com

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The seller hasn't shipped the order
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