Service Plus A Home Warranty review: Not providing the service promised

I purchased this home insurance hoping to have a peace of mind if my home appliances broke down. My refrigerator stole donw in july 30,2022, the technician came aug.1 and said it was the mother board. I pay the $75 fee per contract. Technician said it would take 5-10 days so I paid another $49.99 for 2 days delivery. When he came back on the 4th it did not work because it was the compressor and he said it was under warranty. I called manufacturer and it was not under warranty anymore. I have been calling asking for resolution but keep giving me the run around that it has been passed to claims department. It is now the 15th and still no answer. They give you a hard time so you will just give up. This is the 2nd time they have done it to me,