Menu
Senior Benefit Services Customer Service Phone, Email, Contacts

Senior Benefit Services
reviews and complaints

Senior Benefit Services's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.sbsteam.net
www.sbsteam.net

Learn how the rating is calculated

4.7 16 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Senior Benefit Services reviews 16

ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services Senior Benefit Services was able to help navigate logistical difficulties in my situation when everyone else I spoke with was stumped by it

Senior Benefit Services was able to help navigate logistical difficulties in my situation when everyone else I spoke with was stumped by it. They are super responsive and I totally feel like they have my back and will guide me in to the best possible situation at each turn.

Read full review of Senior Benefit Services and 4 comments
Hide full review
4 comments
Add a comment
L
L
L. Pfannerstill
,
Verified customer This comment was posted by a verified customer. Learn more

We appreciate their handling all the paperwork, advising us of the details, and giving us the information we didn't know. We would highly recommend SBS to anyone looking for senior insurance assistance.

G
G
G. Olson
,
Verified customer This comment was posted by a verified customer. Learn more

was very patient in answering all our questions. He offered to contact our insurance companies should we have customer service issues to resolve with them. So helpful!

H
H
H. Windler
,
Verified customer This comment was posted by a verified customer. Learn more

I thought I had a good plan but they spent hours researching with me and saving me money on my plans. When the plans didn't come through I called and they responded immediately with excellent results. I trust them to look out for my best interest.

D
D
D. Corwin
,
Verified customer This comment was posted by a verified customer. Learn more

made a process that I thought was going to be difficult and exhausting extremely easy. I appreciate her help and would highly recommend her to anyone. I will be calling on her again next year when my husband turns 65!

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services Our Agent is John Smith from the Senior Benefit Services office

Our Agent is John Smith from the Senior Benefit Services office. John is easy to work with. Never tries to sell us things we don't need. And he always gives us options, so we know what is available to choose for our specific needs. We appreciate him.

Read full review of Senior Benefit Services and 4 comments
Hide full review
4 comments
Add a comment
M
M
M. Green
,
Verified customer This comment was posted by a verified customer. Learn more

went above and beyond on helping me, he explained thing's that I did not know about or understand. He is there for the people! I hope more people have the chance too work with this remarkable person.

S
S
S. Ondricka
,
Verified customer This comment was posted by a verified customer. Learn more

was prompt with her follow up and spot on with her follow through. She answered all my questions and put me at ease with all of my healthcare concerns . *** accomplished all the Medicare and additional healthcare issues I asked of her. I came to know *** via a recommendation from a personal friend. I would not hesitate to recommend *** to anyone in need of a professional Medicare/Healthcare agent-any day-any time. *** 12/2/22

G
G
G. Bauch
,
Verified customer This comment was posted by a verified customer. Learn more

I loved the personal care *** gave to both of us. And the savings!

A
A
A. Schimmel
,
Verified customer This comment was posted by a verified customer. Learn more

was very informative on changing from group insurance to individual insurance. Helped us get the right plan! Very nice person!

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services At Senior Benefit Services, I thought I had a good plan but they spent hours researching with me and saving me money on my plans

At Senior Benefit Services, I thought I had a good plan but they spent hours researching with me and saving me money on my plans. When the plans didn't come through I called and they responded immediately with excellent results. I trust them to look out for my best interest.

Read full review of Senior Benefit Services and 4 comments
Hide full review
4 comments
Add a comment
S
S
S. Dicki
,
Verified customer This comment was posted by a verified customer. Learn more

has since the very first day been a huge help to me. I was absolutely clueless as to what to do and how to accomplish what needed to be accomplished. He is extremely knowledgeable, kind, and patient.

J
J
J. Ernser
,
Verified customer This comment was posted by a verified customer. Learn more

was very patient and help me to understand all the forms and process to sign up for Medicare. He reviewed all my medicines, doctors and medical needs to determine which of several dozen plans were the best for me. He is very conscientious and easy to work with. He asks questions until he is certain that he has fulfilled all his obligations and you are satisfied with the selections he recommends. The final decision is always in your hands.

L
L
L. Heller
,
Verified customer This comment was posted by a verified customer. Learn more

and his team are very responsive and knowledgeable. I would recommend these guys any time!

J
J
J. Heller
,
Verified customer This comment was posted by a verified customer. Learn more

has always went above and beyond to get the best insurance and price for me.

ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services Senior Benefit Services (SBS) reviews my Medicare supplement coverage annually in person and I am currently on track to save over $150,000 this

Senior Benefit Services (SBS) reviews my Medicare supplement coverage annually in person and I am currently on track to save over $150,000 this year on Part D prescriptions. My confidence and trust in SBS is at the greatest possible level. Please continue the fantastic level of service you have achieved.

Read full review of Senior Benefit Services and 4 comments
Hide full review
4 comments
Add a comment
S
S
S. Mayert
,
Verified customer This comment was posted by a verified customer. Learn more

Very knowledgeable, polite, thoughtful, AND they listen and work with what YOU need. I say 5 stars.

S
S
S. Braun
,
Verified customer This comment was posted by a verified customer. Learn more

I just turned 65 and I had no idea what to do about Medicare. These people explained it very well and showed me all of my options. I'm even having them look at my mothers current plan.

C
C
C. Kling
,
Verified customer This comment was posted by a verified customer. Learn more

I like that *** finds the best plan based on each “individual's" needs along with the doctors and medications that they have . They work with more than one “exclusive plan" and have working knowledge of each. Great company!

L
L
L. Bode
,
Verified customer This comment was posted by a verified customer. Learn more

was able to help navigate logistical difficulties in my situation when everyone else I spoke with was stumped by it. He is super responsive and I totally feel like he has my back and will guide me in to the best possible situation at each turn.

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services I was very impressed with the knowledge that Senior Benefit Services provided to me

I was very impressed with the knowledge that Senior Benefit Services provided to me. Transitioning from my health insurance to their services was so scary for me. Their knowledge and expertise quickly put me at ease. It is very comforting knowing they are there to answer any of my questions. Very happy that I found SBS!

Read full review of Senior Benefit Services
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services Agent (***John) assisted me in finding a Medicare Supplement and prescription drug plan

Agent (***John) assisted me in finding a Medicare Supplement and prescription drug plan. He listened to my needs and made recommendations. Once I made my choice, the enrollment process was handled as required. Subsequent questions were promptly answered by staff personnel. I highly recommend Senior Benefit Services based on my experience.

Read full review of Senior Benefit Services
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services I received excellent customer service

I received excellent customer service. I had no problems at all. Clint sat down with me, explained everything to me, and then just set it all up for me. I didn't have to do anything! I was all set up and ready to go. That was a few months back, and I have had no problems with my Medicare yet, everything it going smoothly.

Read full review of Senior Benefit Services
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services Fran Smith is my agent, Fran has been helping me for a couple of years now, I have never met her in person but it seems like I can call her a

Fran Smith is my agent, Fran has been helping me for a couple of years now, I have never met her in person but it seems like I can call her a friend. She has really helped me with choosing the best health and prescription insurance that I need and I'm looking forward to talking to her soon to decide what we are going to do for 2022.

Read full review of Senior Benefit Services
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services Its very important to realize that the recommendation by Senior Benefit Services is based on experience and the ability to be informed on any

Its very important to realize that the recommendation by Senior Benefit Services is based on experience and the ability to be informed on any current benefits that are available to Seniors. They looked at my Senior situation, advised a plan, and explained why. The representative talked with me on my level, was patient, knowledgeable, and pleasant. Overall, I had a great experience with Senior Benefit Services and would have had a beer with them. GO CHIEFS!

Read full review of Senior Benefit Services
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services If you want to take the worry and stress out of choosing a Medicare plan and/or supplement I highly encourage you to use the services of Senior

If you want to take the worry and stress out of choosing a Medicare plan and/or supplement I highly encourage you to use the services of Senior Benefit Services. The founder, John Doe, and his team take the time to listen to what you want and need in a Medicare plan and then tell you why they feel the plan is the best one for you. I very strongly recommend Senior Benefit Services! They are knowledgeable, helpful, and truly care about finding the right plan for each individual.

Read full review of Senior Benefit Services
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services Senior Benefit Services helped my husband and I with picking which supplemental insurance would work best for us along with our existing

Senior Benefit Services helped my husband and I with picking which supplemental insurance would work best for us along with our existing coverage. She explained everything thoroughly to us. She was patient with us and all our questions. She went over several options. We both are very satisfied with our coverage and feel it meets our needs. We recommend her to anyone who is looking for additional supplemental insurance coverage.

Read full review of Senior Benefit Services
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services Senior Benefit Services was very patient and helped me to understand all the forms and process to sign up for Medicare

Senior Benefit Services was very patient and helped me to understand all the forms and process to sign up for Medicare. They reviewed all my medicines, doctors, and medical needs to determine which of several dozen plans were the best for me. They are very conscientious and easy to work with. They ask questions until they are certain that they have fulfilled all their obligations and you are satisfied with the selections they recommend. The final decision is always in your hands.

Read full review of Senior Benefit Services
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services Senior Benefit Services was prompt with her follow up and spot on with her follow through

Senior Benefit Services was prompt with her follow up and spot on with her follow through. She answered all my questions and put me at ease with all of my healthcare concerns. Senior Benefit Services accomplished all the Medicare and additional healthcare issues I asked of her. I came to know Senior Benefit Services via a recommendation from a personal friend. I would not hesitate to recommend Senior Benefit Services to anyone in need of a professional Medicare/Healthcare agent-any day-any time. Reviewed on 12/2/22

Read full review of Senior Benefit Services
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services I like the fact that time is taken to check the options available for us before the visit, go over them and explain in simple terms so we

I like the fact that time is taken to check the options available for us before the visit, go over them and explain in simple terms so we understand fully what they include. I really like the no pressure, and let us decide which plan is best for us personally. Above all the friendliness, the overall upbeat attitude great service. (and don't treat me like a complete idiot when I don't understand something) I had to throw that in special for you guys.

Read full review of Senior Benefit Services
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services I recently used SBS to transition to Senior Benefit Services to find Medicare Supplemental coverage, and a prescription drug provider

I recently used SBS to transition to Senior Benefit Services to find Medicare Supplemental coverage, and a prescription drug provider. Everything was done extremely well, and I was very impressed with my agent's support. More recently I had some follow up needs related to the details on some of my coverages. I contacted my agent who put me in touch with another member of SBS. The new contact from SBS, contacted the provider, arranged a 3-person call, and cleared up the billing issue quickly and professionally. The five-star rating for this work is well deserved.

Read full review of Senior Benefit Services
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Senior Benefit Services I've attempted to contact this business concerning their advertising practices, and though my messages have been received, they've not been

I've attempted to contact this business concerning their advertising practices, and though my messages have been received, they've not been answered. An agent of this company repeatedly texted me, without any prior consent. In an attempt to resolve this, I emailed the company months ago with a read receipt proving they've viewed the email. I attempted once more to email them, including more than one email address. At least one of these has come back as being blocked. Rather than answer my complaint, it appears they would rather ignore it. I even attached proof the texts came from their agent.

Read full review of Senior Benefit Services
Hide full review

Is Senior Benefit Services legit?

Our conclusion: Senior Benefit Services stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Senior Benefit Services's reputation as a trustworthy leader in their field. Customers can rely on Senior Benefit Services's services, assured they're dealing with a highly reputable and fully legitimate company.

Senior Benefit Services earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Senior Benefit Services. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Senior Benefit Services has received 15 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Sbsteam.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sbsteam.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Sbsteam.net you are considering visiting, which is associated with Senior Benefit Services, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a sbsteam.net, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Sbsteam.net appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Senior Benefit Services

Screenshot Senior Benefit Services
Senior Benefit Services is a trusted provider of comprehensive insurance solutions for seniors. With a commitment to personalized service, they offer a range of products including Medicare supplements, long-term care insurance, and final expense plans. Their team of experienced professionals understands the unique needs of seniors and works diligently to find the best coverage options at competitive rates. Whether you're looking for assistance with Medicare enrollment or need guidance on long-term care planning, Senior Benefit Services is here to help. Visit their website sbsteam.net to learn more about their services and how they can assist you in securing the right insurance coverage for your needs.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Senior Benefit Services contacts

  2. Senior Benefit Services phone numbers
    +1 (800) 627-2768
    +1 (800) 627-2768
    Click up if you have successfully reached Senior Benefit Services by calling +1 (800) 627-2768 phone number 0 0 users reported that they have successfully reached Senior Benefit Services by calling +1 (800) 627-2768 phone number Click down if you have UNsuccessfully reached Senior Benefit Services by calling +1 (800) 627-2768 phone number 0 0 users reported that they have UNsuccessfully reached Senior Benefit Services by calling +1 (800) 627-2768 phone number
  3. Senior Benefit Services emails
  4. Senior Benefit Services address
    801 Gray Oak Dr, Columbia, Missouri, 65201-3731, United States
  5. Senior Benefit Services social media
Senior Benefit Services Category
Senior Benefit Services is related to the Other category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.