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Seeking Alpha Complaints 14

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11:07 pm EDT
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Seeking Alpha Disappointing Premium Services: Seeking Alpha's Faulty Chat Software and Lack of Responsibility

THEM!

I have been using Seeking Alpha for a while now and I have to say that I am quite disappointed with their premium services. While the website itself is quite informative and helpful, the chat software that they offer is quite faulty. It keeps freezing during times of significant market volatility, which is usually the best time to take or exit trades. This has resulted in me missing out on trade alerts and incurring financial losses.

What's even more frustrating is that these failures occur on a regular basis, as can be confirmed by monitoring their forums. I have contacted SA support several times to request compensation for my losses, but unfortunately, my requests have been refused. They have taken zero responsibility for their faulty service and have not even offered me a promo code to make up for my losses.

I find it quite disappointing that a company like Seeking Alpha, which prides itself on providing quality financial information, would not take responsibility for their mistakes. It is a shame that they consider it a normal business practice not to compensate for minor outages, especially when those outages result in financial losses for their customers.

Overall, while I still find Seeking Alpha to be a useful resource for financial information, I cannot recommend their premium services due to the faulty chat software and lack of responsibility for their mistakes.

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10:52 pm EDT
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Seeking Alpha Seeking Alpha Review: Biased Authors and Limited Technical Analysis

Seeking Alpha is a website that has a lot of authors who write about stocks and investing. But, let me tell you, most of these authors have their own agenda. They only write about what they want to write about, and they don't care about anything else. It's like they have blinders on and can't see anything else.

One thing that really bothers me about Seeking Alpha is that they are completely biased against Technical Analysis. Even though many of the authors have good track records, they won't publish anything that has too much TA in it. I remember following Sol Palha and Arvy, and suddenly Sol Palha stopped publishing. I asked him why, and he told me that they wouldn't publish any article unless he included fundamental analysis and kept the TA to a minimum. The ironic part is that this author proved himself over and over again through the articles he had published on other sites, but they wouldn't have it. So Sol left, and then Arvy also left.

Their premium service is now a joke. Who would pay $200 for such a service? I asked someone who used it for two months, and they said they got nothing out of it. It's just a waste of money.

Overall, I think Seeking Alpha is a decent website if you're looking for some basic information about stocks and investing. But, if you're looking for in-depth analysis or technical analysis, you're better off looking somewhere else. The authors on this site have their own agendas, and they won't publish anything that doesn't fit their narrative. So, take everything you read on Seeking Alpha with a grain of salt.

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10:13 pm EDT
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Seeking Alpha The Controversy Surrounding Seeking Alpha: Lack of Integrity and Enabling Short Attacks

Seeking Alpha is a newsletter that has been causing a lot of controversy lately. Many people are saying that it lacks integrity and that it is enabling short attacks. There have been a lot of articles on the website that have been written by anonymous authors. This is a big problem because it is hard to know who is writing these articles and what their motives are.

One recent article was written by someone who goes by the name of Night Market research. This is a made-up name, and we don't know anything about this person. They claim to be a trader/investor with credit and equity management who likes sharing investment ideas. But again, we don't know if this is true or not.

In the article, Night Market research quotes opinions from two experts, but they don't name these experts. This is a big problem because it is hard to know if these experts are real or if they are just made up. It is also hard to know if they have any biases or conflicts of interest.

This kind of market manipulation should not be allowed. It is important for people to demand better standards from websites like Seeking Alpha. We should all boycott the website, cancel our subscriptions, and encourage others to do the same. This is the only way to send a message that we will not tolerate this kind of behavior.

In conclusion, Seeking Alpha is a website that has a lot of problems. It lacks integrity, and it is enabling short attacks. We need to demand better standards from websites like this, and we need to hold them accountable for their actions.

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Is Seeking Alpha Legit?

Seeking Alpha earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Seeking Alpha to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Seeking Alpha is known for their high standards and safety. If you're thinking about dealing with Seeking Alpha, it's wise to check how they handle complaints.

We found clear and detailed contact information for Seeking Alpha. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Seeking Alpha's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Seekingalpha.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Seekingalpha.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Seeking Alpha and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Seeking Alpha has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 14 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Seeking Alpha protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The sensitive services provided on this website are hosted on a shared server, which may increase the risk of unauthorized access and data breaches. It is important to ensure that the website has adequate security measures in place to protect user data, such as encryption and secure authentication protocols.
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Seeking Alpha Seeking Alpha: Overpriced and Underwhelming - A Review

I gotta say, I ain't too impressed with Seeking Alpha. Sure, the app works alright, but the info they give ain't nothin' special. You can find the same stuff for free on any ol' trading app. Why anyone would pay for this service is beyond me. I fell for it and paid for a whole year, and let me tell ya, it was a complete waste of money. And to make matters worse, they auto-charged me for another year without my permission! When I asked for a refund, they flat out denied me. I reckon their own stock picks ain't doin' too hot, so they gotta scam folks outta their hard-earned cash. My advice? Stay far away from these jokers. And if you do use 'em, make sure to take your payment method off so they can't rip you off even more.

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Seeking Alpha Seeking Alpha: A Wide Range of Opinions with Some Annoyances

I just read some reviews about Seeking Alpha and I have to say, I disagree with the critics. They seem to be overly angry and therefore, not trustworthy. In my experience, if you follow the advice of writers like Fear and Greed or Jani Ziedins, you can be quite successful. Of course, you have to choose your advisor wisely and be prepared for both losses and profits. But that's the beauty of Seeking Alpha - you get exposed to a wide range of opinions.

However, there is one downside to Seeking Alpha that I find annoying. Once you've used up your two free articles (I'm not a subscriber), you get excluded from reading more. But I've already figured out which writers provide valuable reads, so it's not a big issue for me.

For those who still want to criticize Seeking Alpha, I suggest reading Karl Popper. He was one of the most interesting logicians and philosophers who ever lived, second only to Aristotle. Popper's approach to critiquing others' work is much more sober and rational. In veritate locuti sumus ad iram. (We speak the truth in anger.)

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Seeking Alpha Seeking Alpha: A Frustrating Experience with Unethical Design and Spammy Emails

When you visit Seeking Alpha, you'll notice that there are a lot of advertisements on the site. It can be overwhelming at times, but that's just the way it is. What's more, they recently added a modal that asks you to register, and it's impossible to block. If you try to block it, the site becomes unusable, and the developer intentionally made it extremely difficult to get rid of the registration modal, scrolljacking, and other tricks they use to ensure that you never get rid of the registration modal unless you register.

It wouldn't be such a big deal if you could just read their articles in peace and give them clicks and ad revenue, but if you do register, you'll be bombarded with incredibly spammy emails. It's so underhanded and unethical in design that I worry whether the site is safe to use!

Seeking Alpha can be infuriating, especially since they're often the first site that comes up when searching for news on business and the stock market. As far as I can tell, they're run by a team of grey hat hucksters. I would recommend steering clear of this site if you can.

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Seeking Alpha Beware of Biased Investment Advice: A Review of Gefvert's CPST Article on Seeking Alpha

I just read an article on Seeking Alpha by Gefvert on March 26, 2013, and I have to say, I'm not too impressed. He seems to be down on CPST, but when I looked at his profile, I saw that he has a short position in the company. That makes me wonder if he's just trying to drive down the stock so he can cover his position. I mean, I get it, everyone wants to make money, but that seems a little shady to me.

Now, I'm not saying that CPST is a great investment or anything like that. I've made some money trading their stock, and I currently have a small long position, but I'm not going to pretend like I know everything about the company. If you're thinking about investing in them (or any other company), you should definitely do your own research and make your own decisions.

At the end of the day, the market is going to do what it's going to do. There are plenty of stocks out there that are overvalued when you look at their fundamentals, but that doesn't mean they're not worth investing in. It's all about supply and demand, and if people are willing to pay a certain price for a stock, then that's what it's worth.

What bothers me about this article is that it seems totally biased. Gefvert has a short position in CPST, so of course he's going to be negative about the company. I don't think anyone on Seeking Alpha (or any other site) should be able to manipulate a stock like that. It's just not fair to the other investors who are trying to make informed decisions based on the available information.

In conclusion, I think it's important to do your own research and make your own decisions when it comes to investing. Don't just rely on what someone else says, especially if they have a vested interest in the outcome. And always remember that the market is going to do what it's going to do, regardless of what anyone else thinks.

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Seeking Alpha Disappointing Editing and Biased Publishing at Seeking Alpha

I gotta say, I'm not too impressed with Seeking Alpha. Their editing is kinda all over the place, and it seems like they only wanna publish stuff that makes stocks look good.

I wrote an article for them, and it went through a couple rounds of editing. The first two rounds were pretty helpful, and I made all the changes they suggested. But then the third reviewer seemed like they didn't even read my article properly. They brought up issues that had already been cleared in the earlier reviews, and said that I didn't prove that some companies were exaggerating their potential savings. But that was the whole point of my article - to show that the rumors of savings were totally unfounded. I even explained where the misinformation was coming from. Meanwhile, they published an article from someone who clearly didn't know what they were talking about, and who repeated the same false claims that I had debunked.

The worst part is, there's no way to talk to the editors directly. You just have to keep sending in revised versions of your article and hope they'll approve it. It's frustrating, to say the least.

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Seeking Alpha Mixed Bag: My Experience with Seeking Alpha's Writers, Moderation, and Premium Service

I gotta say, Seeking Alpha is a bit of a mixed bag. Some of the writers on there are just plain clueless, and the only thing they seem to be good at is talking a big game. Back in the day, there used to be some really good writers on there that I followed religiously. But they all left, and when I asked them why, they told me that SA was forcing them to focus on garbage and not letting them use technical analysis or express themselves in their own unique way. It's a real shame, because those writers were consistently right, and yet SA found a way to drive them away.

Another thing that really grinds my gears is the way they moderate comments. If you don't toe the line and comment like a good little boy, your comments get taken down faster than you can say "bull market". It's like they don't want any dissenting opinions on there, which is just ridiculous.

And don't even get me started on their premium service. They charge almost $200 a month for what can only be described as "premium crap". I speak from experience, because I took the annual membership (knowing there was a 30-day free cancellation period) and cancelled in less than 9 days. That should tell you everything you need to know about how great their service is. It took me 5 days to get my refund back, which is just ridiculous.

Overall, I think you can do a lot better by paying for subscriptions from other sites that are 5 times cheaper and 10 times better. SA has its moments, but they're few and far between.

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Seeking Alpha The Pitfalls of Relying on Seeking Alpha for Investment Advice

on these sites. It is important to do your own research and not rely solely on the opinions of others.

Seeking Alpha is a popular website for investors looking for information on stocks and other investments. However, readers should be aware that not all articles on the site are unbiased. Many articles are written with the intention of either boosting or lowering the stock price of a particular company. This is often done by short sellers who make money by scaring investors into selling their shares.

One example of this is the negative reviews of BPT that were published on Seeking Alpha in the last few years. These articles warned investors that the company was a 'dividend trap' and would be dissolved in 2018. This caused many investors to sell their shares and led to an increase in short selling. However, as the price of oil began to rise, the trust surged and the stock price increased from a low of $15 in 2015 to $28 today.

The problem with relying solely on sites like Seeking Alpha for investment advice is that many of the authors have a stake in the companies they are writing about. Unless the authors are trained investors with no stake in the company, readers are likely to lose money by following their recommendations. It is important to do your own research and not rely solely on the opinions of others.

In conclusion, while Seeking Alpha can be a useful resource for investors, readers should be aware that not all articles on the site are unbiased. It is important to do your own research and not rely solely on the opinions of others.

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3:11 pm EDT
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Seeking Alpha Subscription

I had a subscription to Value Investors Edge, which was on auto-renewal. According to the government, they have to notify me before it is renewed. Instead, they did not notify me and just charged my credit card.

I did not want to renew. They refuse to give my money back. It is for the next 12 months subscription.

"1. Before a company can auto-renew your subscription, it has to send you a renewal notice. "

They did not do that, and I do not want to renew.

https://consumer.ftc.gov/articles/getting-out-free-trials-auto-renewals-negative-option-subscriptions#auto%20renewals

Desired outcome: Reversal of the $199 charge, as I don not want the subscription.

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Update by Karlfried Glaser
Jun 13, 2023 2:50 pm EDT

After 2 days of fighting with them and telling them they are breaking the law, they finally refunded my money. What a huge hassle that was.

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4:22 pm EST
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Seeking Alpha Premium

I paid for a premium membership, yet when I log on to SA and click on premium I get another page soliciting my paying for premium membership.

Also, I contacted SA previously stating that SA would not make the connection to my LPL Financial account. I was told that SA would look into the matter and let me know what to do to link the account. So far I have heard nothing back.

I also receive daily e-mails soliciting my purchasing premium. I had already purchased premium.

Is SA a complete rip off?

Desired outcome: Either adequately address the problems shown above or refund my premium fee.

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4:30 pm EST

Seeking Alpha Beware of their automatic billing and "strict 30-day refund" policy

I purchased a Seeking Alpha subscription and in my quick review of the documents I agreed to, I did not notice an automatic renewal policy. Let's be honest, how many of us analytically review every paragraph of these documents? As a consumer, an automatic renewal policy, with a "Strict Policy" of 30 days for a refund, is important and should be highlighted and not buried in the document towards the end. In my case, I was not getting any benefit from my subscription and was unaware of the auto-renew provision. Seeking Alpa made no contact to remind me, their customer, that renewal was coming up and their strict policy against refunds. The subscription charge went through near the beginning of my credit card cycle. Twenty-six days later, at the close of the credit card cycle, the bill was mailed to me. I reviewed the bill several days after receipt and contacted Seeking Alpha promptly by email and wrote their "customer service" department:

In reviewing my credit card statement I saw a charge for $256.93 on November 11, 2022. This charge was not authorized by me as the card holder. Kindly refund the charge and provide a confirmation email to that effect.

Thank you for your prompt attention to this matter.

Donald B. Hallowes

Their response is as follows:

Hi Donald,

Thanks for the message.

Unfortunately, we’d be unable to refund the charge for this service as we have a strict no-refund policy for these services.

Also, the our Cancellation and Refund policy, agreed upon by you at the time of purchase clearly state that the payment is not refundable. In light of the above stated, I am hoping for your understanding and cooperation in this matter.

We truly value your support. Please feel free to contact us if you have any questions or need help with anything else.

Thanks & Regards,

Divyansh Saxena |Customer Service Representative| Seeking Alpha

I could not believe the response from Seeking Alpha. I wrote a more detailed explanation to them as a reply on their software that I cannot access, but explained that due to the running of the billing cycle and my vacation, I had 0 days within the 30 day period to cancel. (Pleae note the charge was made on November 11).

Seeking Alpha replied as follows, which is painfully hilarious for its approach:

Fri, Jan 13, 12:49 AM (1 day ago)

to me

Ticket ID: 300555

Awaiting Customer Reply

Dear Donald Hallowes,

Status has been changed by SA CS Divyansh Saxena.

Click here to open comment

Hi Donald,

Apologies as you had to go through this however It is too late for refund.

Unfortunately, I am still unable to issue a refund as its been more than 2 months since you got charged. I am confirming you have been successfully unsubscribed from Seeking Alpha Premium effective today and your account will no longer be charged for this service.

Hope this helps.

Thanks & Regards,

Divyansh Saxena |Customer Service Representative| Seeking Alpha

Mr. Saxena's reference to over two months includes the time spent emailing back and forth with Seeking Alpha in an effort to secure a refund.

The moral of this long story is simple. Many of us still have credit cards with 25 day payment periods from receipt of the bill. With Seeking Alpha, your time period could well have run by the TIME YOU ARE AWARE THAT YOU HAVE BEEN BILLED. Mr. Saxena will then politely remind you of their "Strict (very self serving) 30 day) refund policy.

Personally, seeking Alpha and their affiliates will never see another dollar of my money. I believe it is clear that Seeking Alpha is desperate for funds.

Date of experience: January 12, 2023

Desired outcome: Full refund would be appropriate. I would settle for a pro-rata refund.

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4:25 am EDT

Seeking Alpha Don't use them

I want to warn everyone that the website www.seekingalpha.com is crap. The owner makes money on dishonest projects and investments. He offered to invest money in one project, and he showed me the necessary info, but after I transferred money, he simply started to tell me diddle-daddle. No money and no evidence about my future profit or investment. The seller is scammer and liar, who takes money and provides nothing. Please post your comments about this company.

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John Feld
US
Send a message
Mar 18, 2023 10:52 pm EDT

I am 83 year old investor and will not tolerate SA rejecting my replies. Please advise bofore I see my attorney.

G
G
gary weaver
North Fort Myers, US
Send a message
Feb 04, 2023 8:11 pm EST

Can not sign onto my account and cannnot create new password

D
D
Disda
US
Send a message
Dec 26, 2013 10:32 am EST

I started to use the website www.seekingalpha.com, but I wasn’t happy with that. This website provided a lot of articles about stocks. Other people wrote their opinions about companies, and a lot of the articles were really horrible, because I searched for good one, but I haven’t found anything useful and worthwhile. I wonder if there are other people, who had the same experience. Let’s share views about this website.

Overview of Seeking Alpha complaint handling

Seeking Alpha reviews first appeared on Complaints Board on Mar 12, 2014. The latest review Disappointing Premium Services: Seeking Alpha's Faulty Chat Software and Lack of Responsibility was posted on Jun 17, 2023. Seeking Alpha has an average consumer rating of 1 stars from 14 reviews. Seeking Alpha has resolved 0 complaints.
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