SearchPlus HR review: No DHA application ever submitted — refund refused despite proof

In 2026, I engaged SearchPlus Human Resources Consultancy for assistance with DHA professional licensing. The quoted fee of AED 2,877 was described as covering the application, registration, and dataflow-verification charges. Over the following months, the company repeatedly assured me — in writing — that my application had been "submitted," was "processed," and was progressing toward "final registration."

These assurances turned out to be inaccurate. When I pressed for a refund after prolonged delays, the company's own account shifted: they stated the application "cannot be submitted without exam clearance" and would only be filed "once you complete the exam." To verify this independently, I logged into the DHA/Sheryan government portal myself. The record showed no active applications whatsoever, and the sole closed entry was a free self-assessment tool with a listed cost of AED 0.00 — nothing resembling a paid licensing application. A direct check with DHA further confirmed that no expenditure had ever been made toward any licensing process under my name.

Separately, I discovered that the staff member originally assigned to my case had left the company months earlier. This was never communicated to me; correspondence simply continued to arrive from the same email account as though nothing had changed.

I made multiple written requests for supporting documentation — a DHA application reference number, a submission date, or a government payment receipt — none of which were ever produced. I also contacted the company's owner and manager, Mr. [redacted], identified as such on Dubai's Department of Economic Development commercial license (License No. 668202), directly regarding this matter. He did not respond.

I am recording this experience so that others evaluating SearchPlus can independently verify their own application status through the official DHA/Sheryan portal, rather than relying on the company's representations alone. A formal complaint has been filed with Dubai Consumer Rights.

View 0 more photos