Sandals South Coast Jamaica review: Pictures not received

Todd Rockwell and Christina Pogue, Got married 5/10/22, at the sandals south coast Jamaica. We purchased pictures on 2 canvases on 5/11/22 for $500, they said 6-8 weeks for it to be delivered, I called 4, and then again 3 weeks ago and no one knows how to help me. Now I just want my money refunded. Please call me at [protected], or email [protected]@yahoo.com, To update me on the progress of this.