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CB Computers, Phones and IT Review of Samsungparts.com
Samsungparts.com

Samsungparts.com review: You are taking a big risk if you use them 3

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Author of the review
3:55 pm EST
Review updated:

"Buyer beware! I ordered a Samsung A/S-TCon Board from them for a 46' LCD TV. They sent me a defective one and would not refund my money or send a replacement part. I even emailed them pictures of the defective part and also verified with a local tv repair store. This is a very shady operation and they provide terrible customer service. You're probably better off buying a new tv or having a diagnostic run by your local repair shop for $50 before wasting valuable time and money with samsungparts.com. I spent $175 for a part that is of poor quality. The electronic sodering is terrible among other things. These are refurbished parts. You are taking a big risk if you use them. They also don't return phone calls. I hope this review is read by others before anyone else becomes the next victim of samsungparts.com"

3 comments
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Allanwong
Fl, US
Mar 30, 2023 8:55 pm EDT

Abctay.com China Wholesale - wholesale tv electronics parts-Wholesale Computer Parts

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alex555000
, US
Feb 06, 2023 11:54 am EST

Can easily lose your money buying from this place. Just scam. Ask return and replacement policy and don't be surprised if will get any problems.

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Varuke
, US
Sep 21, 2012 6:31 am EDT

Worst company and service in a long time. I ordered 2 parts, and paid a HUGE premium for overnight Saturday delivery. The lamp came in broken (color wheel was fine). Ok, it happens, things break. But when I tried to contact customer service - nothing - no response AT ALL, EVER. After ordering another part from another website, I finally contacted Amex and got them involved. They finally called me. Gave me the run-around, and didn't want to refund any of the ridiculous shipping costs. When I protested, they offered 20% of shipping back. I told them that wasn't a fair offer, so she hung up on me. Draw your own conclusions, but I'd suggest you look elsewhere. Awful, awful service.

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