How to contact RushCard / UniRush customer service?
- agent@rushcard.com (Support)
- marketing: marketing@rushcard.com
- it: partneradmin@rushcard.com
- communication: media@rushcard.com
4701 Creek Road, Cincinnati, OH 45242, USA
Additional information
RushCard is online and mobile banking managed by UniRush, LLC.
RushCard / UniRush is located at 4701 Creek Road, Cincinnati, Ohio, United States - 45242.
You can reach RushCard at +1 (866) 787-4227 or send a snail mail at RushCard, PO Box 42482, Cincinnati, OH 45242.
To dispute a RushCard transaction, you have to fill and sign the RushCard dispute form:
- Open the RushCard dispute form and adhere to the instructions.
- Sign the Rushcard dispute.
- Send signed and filled RushCard dispute form or save it.
Yes, your card is limited to a daily balance of $10, 000.
You can take off up to $500 per one transaction and up to $3,000 per month. The daily spend limit is $5,000. $10,000 is a maximum deposited balance you can have on the card at any one time.
To refund unauthorized charges from your RushCard, you have to reach the customer support team at +1 (866) 787-4227 within 2 business days after finding out of the theft or loss of your Card.
In general, it takes 7-10 business days to get a replacement for stolen, lost, or damaged RushCard. You are assessed if you request a replacement card delivery that usually takes 2-3 days. You will be charged under the replacement Card fee.
Yes, you are allowed to go overdraft.
No, there are no overdraft fees on the RushCard.
RushCard can be used everywhere Visa debit cards are used.
To cancel your RushCard, reach the customer support team at +1 (866) 787-4227 or log into your account online and go to the 'Customer Care' button. To cancel your card, click on the option 'Close card'.
Card opening fees range from $3.95 to $9.95, depending on the chosen design.
Monthly fees are up to $7.95 for the Rush unlimited plan and $0 for the pay-as-you-go plan.
Reload fees are up to $5.95.
Yes. You must pay a $5.95 or $7.95 monthly fee to access unlimited fee-free purchases or pay a $1 fee per one purchase transaction.
You can transfer money to your RushCard from your checking or savings account using ACH electronic money transfer.
If you want to unblock your RushCard account, please contact RushCard Member Services at +1 866-787-4227.
The bank can close your Card, suspend, or delay any transaction that they think may violate the terms of the Agreement or shows fraudulent or illegal activity. If you have any questions, drop a line to RushCard Member Services at +1 866-787-4227.
RushCard / UniRush has both low to average rating scores. Their complaint resolution score is rather low indicating the quality of their customer service. Besides poor customer service, users also complain about delayed card renewal, unauthorized charges, and blocked accounts. We suggest considering this when choosing to use their services.