Royal Resort & Sheridan Resorts GoaDeceptive marketing strategies

V
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Verified customer

I got a telephone call on the first week of July 2007. On the other side of the phone, was a girl who introduced herself as an executive from Royal Resorts calling from their Bangalore office. She called me to inform that; I got selected for a 3-day 3-night stay in one of their 5 star resorts in Goa. Before asking she told that my mobile number & email address they received from one of the malls in Bangalore where I might have filled up my details while doing the shopping. She said I could come to their office in Cunningham road to collect the gift voucher for the same and no strings attached. Further, I told her that I may not be interested if any financial payment or commitment is required from my side. She said, that is not at all required as I am a lucky winner and the only condition is that I have to bring my spouse also to collect the gift-voucher as this offer is applicable only for married couples.

Nobody want to loose a free Goa vacation offer for 3 days. So, I reached the place on time with my wife and two kids. I had to take my maid also along as it was difficult for my wife to handle two kids (20 months old twins) while I am driving. When I reached the place, I noticed that it is nothing but a marketing office. First I was asked to fill a form with my personal details. Also they asked the company I am working and the designation etc. Further, a marketing executive started explaining me about their resorts and the time-share plan. Then I realized that it is a trap. The executive was keep on talking about their different properties in India & Abroad, RCI membership etc. I told the guy that I came to get the gift voucher and not interested in the membership. Still, he continued explaining the membership details & finished only when he done with it. And he ended with a question, 'So which type of membership you would like to go for ?'

I said, I don't require any membership & came for the gift voucher for the Goa resort. Also I told him that I was assured by the person who called me that I don't have to make any financial commitments for the gift. Finally, the guy went inside and came back with a small receipt counterfoil, which says 3 days/3 nights, Sun village resort - GOA. By the quality of the paper or the size of it, it doesn't look like a gift voucher at all. Any way I took it home.

Next working day, I called on the telephone number provided in the receipt to book the resort, but no body was picking up the phone. Finally one guy picked it up some time around noon. He asked me whether I am a member or I have a complementary pass. I said I have a complementary pass valid for 6 months. He said the resort is booked completely and no rooms are available. He did not entertain any questions on the availability etc. He said he would call me back, if he has rooms and disconnected. But he did not ask for my name or telephone number during the conversation.

So, please don't waste your time and energy on calls from Royal resorts or Sheridan Resorts. They are trying a different marketing strategy, which will definitely back fire in the long run.

Thanks & Regards,
Varghese

Responses

  • Ka
    KathirBalaji Mar 16, 2014

    Hi Guys,
    I'm also got a fake call like this. I'm wondering that still why no one have taken any steps to catch these cheating guys.
    I'm gonna investigate further about this and let you know the result in next post. But please think gently that no one will never offer you any gift voucher without any profit . So never waste your time any more with this stupid calls.

    Thanks,
    Kathir

    0 Votes
  • Ko
    kovai7827 Dec 30, 2013

    fraud calling ING VYSYA [protected] fraud calling ING VYSYA

    0 Votes
  • Ko
    kovai7827 Dec 30, 2013

    there same fraud was calling my number in coimbatore, and said CALLING FROM ING VYSYA, that no [protected]

    0 Votes
  • Ve
    venslm Apr 27, 2012
    This comment was posted by
    a verified customer
    Verified customer

    hi
    infact i was called from ing vysaya's office stating that i was selected by the way of my bsnl number. i went to their office at salem and given a presentation on their policies. I cut them short as i was hurrying to bangalore and further i told them i have a insurance plan for my son in mind so i shall call them shortly. I was given a gift voucher which states COMPLIMENTARY ACCOMODATION SINGLE USE ONE TIME VOUCHER AT SHERIDAN SUITES IN SUN VILLAGE RESORT- GOA AND THE PACKAGE IS FOR 3 NIGHTS AND VALID FOR 6 MONTHS.. After going through the comments i am confused as ING is a brand name and will they get into such dirty tactics which may create some negative appreciation on their brand name. please guide me

    0 Votes
  • Ga
    GANESHAKUMAR Apr 16, 2012
    This comment was posted by
    a verified customer
    Verified customer

    THANK YOU ...

    0 Votes
  • Ra
    Ratul Sarma Apr 05, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Sorry to say my story, recently I went to Goa with my wife, there a boy came and told me to scratch a card for lucky draw at DONA POLO, there my wife was selected for getting an assured gift from Royal Resort. The next morning the boy came to our hotel and pick up from there to the Royal Resort of Goa, there one lady guided us through the whole resort and give us a presentation about the membership and the benefit from that. I was not convinced by her presentation and willing to go for the gift which my wife got. After about 4 hours of staying there they gave us one card where it was written that withing one year we can avail 7 nights free accommodation at any of the 5 locations given by them, the locations are SIMLA, GOA, KERALA, JAIPUR & GERMANY. Now my wife was excited about the gift voucher which she wants to avail within one year in any of these locations.
    Now, can any one help me out whether the gift voucher about 7 nights free accommodation is exactly true of not??????????????
    If any one have a bitter experience about this then please write to me in my mail id : [email protected]

    0 Votes
  • Gu
    Guru, Erode Jan 31, 2012

    I am a Church Pastor at Erode. The ING Vysia People at Erode called me by phone stating that I can collect a Complimentary Voucher to Stay at Sheridan Resort at Goa for Three days and Three nights. I went with my wife to collect the same, the representative Named Nandakumar explained the different schemes in ING Vysia LIfe Insurance and finally gave me the Complimentary Voucher. But, there is no any contact number or web address of the Sheridan Resorts Pvt.Ld which mentioned on the voucher. When I searched on Internet, I found some contact numbers none of them are in use. All are wrong numbers. So, I think it is totally fake. The agents of such a Insurance company make us fools. Again I will contact them to give me clear details and arrangements. Otherwise I will sue them to consumer Court. I will write it later what happens when ask for the clarification. Even I went through the comments written earlier by some friends which is very useful to check this cheating fellows.

    0 Votes
  • At
    ATUL_M Jan 02, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Hi : I and my wife had a similar experience with Sheridan Resorts 6-7 years ago. In good faith we baught time share with them for around 65K & RCI membership another 2k per year. This apparently entitles us to a week of vacation at Sun Village Resorts in Goa every year. But it is never available whern you need it. So WE HAVE NEVER USED IT. We just want a refund of our money. These guys are cheats. I am now not stationed at Bangalore & so just called the number 080 [protected] but apparently it is wrong number. Does anyone know the correct address/phone number/email for Sheridan Resorts so that I can ask for my refund Thanks AKM

    0 Votes
  • So
    SoniaRaj Jun 10, 2011

    Thanks Mr Varghese, very kind of you to post your experience.

    0 Votes
  • So
    SoniaRaj Jun 10, 2011

    Thanks Verghese. Good of you to warn others!

    0 Votes
  • Et
    Ethan Gerry Jan 21, 2010

    Hi everyone,

    Unfortunately my parents is a victim and paid with a credit card of USD 13.665, - in Royal Resort Bali. They called me excitedly during their vacation to Bali, I have smelled that there must be things wrong. I heard a lot about it, however they have signed the contract. It has been a month and today they tried to book the Karma hotel and they said its fully book and they need to pay blah blah blah... I wonder if there is anyway to have the money back ? Thanks !

    0 Votes
  • De
    Devesh Bais Oct 11, 2009

    HI All,

    Thank you very much for sharing all these valuable information on this trap, as I too got the same kind of a call from an insurance company, hyderabad, I attended their session about 30 mins after They gave me an Envelop (Has the name 'Sheridan' on it) which says I can avail the free stay (at Sun Village, Goa) anytime in the next 6 months.

    Just to make sure that this is real or fake i searched through google i got navigated to this page and found this blog!!!

    Thank you once again


    Devesh

    0 Votes
  • Sa
    sanjaysingh Oct 09, 2009

    I got a call from same office in the month August 2009 female executive who spoke to me was clear in saying that she is calling from manjrak marketing company, behalf of ING Vysya life insurance company.Me and my wife were invited for a presentation on ING Vysya Life Insurance Products. I was explained about different policies of life insurance and was asked to go for it but I told them that I will have to do that in the near future. After that i was offered 3 night free stay in sun village – Goa, Booked my holidays just after a couple of weeks. As I reached the resort, realiesed that the resort is very beautiful located just 1 KMs from Baga beach – North Goa. My experience was very good people in the resort were very good and service was too good. We had wonderful holidays, thanks to manjrak marketing for providing such wonderful complementary gift. I would suggest every body not to miss such opportunities.

    0 Votes
  • Nb
    nbkfhyi Oct 02, 2009

    Even I gone through the same kind of experience yesterday (Oct 1st 2009). Got a call from manjrak marketing office from Begumpet. Although they did not mention the name manjrak marketing in the call .The lady - her name is Shravanthi - she said she is calling from ING Vysya and I was one among the 20 lucky winners of 3N stay at Sun Village Resort Goa. Just I need to go and listen to their presentation. So I went and they explained me all the Life Insurance options . The manager tried his best to make me buy the insurance policy. But I said I cannot at the moment and will definitely inform them when I need. But he was still insisting in taking the policy. I told them give me some time, I will get back to them... While leaving I had to sign one paper for collecting the gift coupon. They gave a white colour gift coupon with text written in red colour. In that it is mentioned as "Complimentary Accommodation Single Use One Time Voucher - At Sheridan Suites In Sun Village Resort - Goa" . After going through this blog now i am completely confused - as to the authenticity of this complimentary gift voucher. If any of you had been to this resort using this gift voucher - kindly request you to share your experiences. Thanks & Regards - kvra - hyderabad

    0 Votes
  • Su
    sunilhyd Sep 21, 2009

    I got a call from manjrak marketing office from Begumpet to come in the evening for presentation just a week before and yesterday after going through the presentation on ING Vysya life insurance, even though i did not purchase any policies i was given 3 night fee stay voucher at Sun Village resort Goa. From the time i entered the office i was made to feel good and the presentation was excellent and very informative. I was very happy with the proffessional environment at the office and on the whole it really made me to feel good. Now i am planning to take my family on vacation to Goa in the month of January. My friend who has already been to Goa for holiday through this offer is also very happy

    0 Votes
  • Pe
    perminder singh Sep 18, 2009

    sir few days back i was also at goa, at beach i met a person who want to give me a free holidays coupon to goa i immidiately visit the royal hotel to collect my coupon, but after reaching that place there representative ask me to join this club but my wife ask him that we want to met with your some satisfied customers and immidately they arrange the meeting with customers, we discuss our questions with them and all three told us there bad experiances with club.fir unhonay hame pichlay darwaje se nikal diya, this was our worst experiance.

    0 Votes
  • Ga
    GandhiYarra Sep 01, 2009

    Thanks Mr.Varghese, I received a call from from Hyderabad ING Vysya (she told)0 40 [protected] today morning. By Google search I could found your blog.As Iam 330KM away, you saved my time & money

    Gandhi

    0 Votes
  • Pe
    peter29 Aug 23, 2009

    Hi,

    I went through the Sheridan presentation at office on Cunningham Road and I was ask to buy on the same day but I denied and got a complementary voucher, when I called customer service to book my holidays due to short notice the asked for an alternate dates and those dates were confirmed latter. After reaching Sun village resort I could see that resort is so beautiful which made me and my family to enjoy holidays to the fullest, I came to know through some reliable sources that Sheridan is good company.

    My experience with them has been so good that I will never forget the memorable moment of my holidays, thanks for your blogs

    0 Votes
  • Na
    namitharohit Aug 20, 2009

    I have gone through the same thing from manjrak office on Cunningham road, I was treated very well and I got a free complimentary gift after the presentation with out buying. Soon I called on the same help line got my dates confirmed in the month of February I was there at sun village and I had a good holidays I like the property thanks for your blogs in my case every thing has gone very well.

    0 Votes
  • Ba
    baluss Jul 17, 2009

    These people are changing names and continue cheating.
    beware of calls from an office in Cunningham road. Caller name :Mehek. Phone:[protected]

    0 Votes
  • Ra
    raja21be Jun 20, 2009

    RAJA GHOSH - Hyderabad- 20 June 2009

    I got a call today (20 June 2009) from ING Vysaya Life insurance (Hyderabad) asking me to come down to there office in Begumpet, above Pantaloons. They executive told me that i was one of the 20 lucky winners for 3 days/3nights stay in SUN RESORT - GOA.
    They asked me to bring my wife along with me to there office.
    They explained me few of the Life insurance policies and when i told that i am not interested, they were fine with it and handed me the gift voucher.
    Thanks guys for your Blogs/comments, i will not waste my time in calling the number 080-[protected].

    What I do not understand that an organization like ING with revenues of 66 Billion Euros can associate itself with a fraud hotels and resort company. People will lose trust on ING as well if this continues.

    0 Votes
  • Ro
    Ronnei Jun 15, 2009

    their number is 080-[protected]; very true, they never picks up the call. I got the gift voucher from ING-Vishya Jayanagar office, one through Marketing promotional presentation. They are seems to be big time fraud.

    0 Votes
  • Ya
    Yakaiah May 20, 2009

    Thanks alot all who started and commented this blog.

    I have got the same call just now fom same Manjrak, wanted to check if this is anyway reliable and searched for manjrak ing vishya and luckily i got this blog which saved my time and auto fairs to that place.

    Thanks a alot again for this blog.

    0 Votes
  • De
    Deepak Madiwal Apr 14, 2009
    This comment was posted by
    a verified customer
    Verified customer

    Hi this is Deepak Madiwal, I got an e-mail saying that you won the award of $150, 000 etc etc... please do not belive on these kinds of UK promotion lotto/ MSN lotto... pls gys.. [email protected]
    deepak madiwal - accenture services pvt.ltd

    0 Votes
  • Di
    dip Mar 09, 2009

    hi 99 % of whatever is posted here is correct because I got a free complimentary voucher for 3d/3n stay in goa from Ing vysya marketing company as well. I tried calling the customer service number thousands of times but nobody responded. I was really frustated and tore it off. I would recommend you all not to entertain these calls at all. It's all fraud.

    Regards
    Dip.

    0 Votes
  • Su
    sumeet Feb 26, 2009

    This also happened to me. A girl from Manjrak - koramangla, 5th block called me up and offered for a 3 day and night stay in goa. She said, she that I should come and meet them as a couple at their office. I have to attend an insurance seminar.

    This is all foolishness. Its apparently so silly and with the wrong motives to deceive the people.

    Why does the govt or authorities do anything on such cheat organizations?

    0 Votes
  • An
    Animesh Feb 25, 2009

    Hi All,

    Thanks a ton for this blog. Today I got a call from a lady from MANJRAK, stating that I won 3 days & 3 night stay @ Goa in a 5 star accommodation. I will have to come at their Kormangala office along with my spouse & collect the gift voucher.

    Honestly speaking, I was lured to thier bait till i came across to this blog site. After ging through different ordeals mentioned here, we are not at all going there as you guys have forewarned us.

    Thanks for saving my time & energy :)

    Regards
    Animesh

    0 Votes
  • Ni
    Nikhil Feb 19, 2009
    This comment was posted by
    a verified customer
    Verified customer

    Hi,

    Same with me too... a marketing executive called me and said that all I have to do is go with my wife to Manjrak office near Jyoti Nivas College in Koramangala. This is a free 3D 4N stay offer at a Five Star resort inb Goa with no obligations. They are agents for ING Vysya Life Insurance and have to attend a 1 hr seminar in the evening to avail the offer.

    Thanks to the internet and Google I stumbled upon this blog while on the call. These things sound fishy anyway and while speaking to her itself I could avaoid any further wastage of time. Thanks guys.

    Regards,
    Nikhil

    0 Votes
  • De
    Deepak Madiwal Nov 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I got call from # 080 [protected] saying that you won the Lucky draw etc etc.. come with your family & colletct the lucky cupons. Now I completly realized that this for marketing perpose.
    We should file such case on Police.

    Regards,
    Deepak Madiwal

    0 Votes
  • Ve
    venkat krishnan Oct 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Thanks to the internet and the Google website, or else I would also had got into these traps, i got an offer foe 3 d & 3n at goa in sheridon resort saying that your telephone number is selected among the 20 selected. These people will be sued and company shall be no more.

    0 Votes
  • La
    Lakshmi Oct 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    whew!! hey thanks dude, was above to go to their office. .


    Thanks a tonne!!!

    0 Votes
  • Er
    Eric Aug 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    See if you do a search on the Internet like Google to see if people complaint about a company or service you will find hundreds, thousands complaints! No matter what you type Coca Cola, Mc Donalds, Your President or Queen... there is always someone wo has a complaint! This board is absolute relative as what is bad for one, is good for another! As with the free vouchers, still lots of people just go for the negative on forehand, discussion closed basta NO IT'S BAD... Not even reading the Terms and then starting to complain. Let me tell you i met lots of people who travel around the worl on vouchers and in return they visit a presentation, 1 hour, 60 minutes... in return you get free gifts... Saying I paid so much money for what ever member ship, you must be very dumb to sign and pay for something just like that, are you adults or little children??? Come on what a unbelievable excuse from people saying such things...! You get overwhelmed by commercials on TV every day does that mean your also forced to walk to the store and buy all those products because the commercial said so???? WAKE UP!!!

    0 Votes
  • As
    Aswin Aug 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Thanks a lot for warning! I got a call a few minutes ago.

    I googled parallelly and found this page. Thanks again.

    0 Votes
  • As
    Ashish Aug 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear Varghese,

    Thanks a tonne for the warning. It did happen to me a while back when I decided to check in google first and make an inquiry before proceeding any furthur. Luckliy we found your blog and needless to say it is very very useful one. Really appreciate your efforts in taking time to write a blog. They don't know whom they are planning such pranks with!! The stupid company is going to sink in no time. Hope they realize that credibility is the biggest building block for business growth.

    Thanks again for your helping attitude. With tools like internet and with people like you around who intend to warn people to help them avoid the trap they almost fell into, I am sure we are going to make this world even more happy place to live in.

    Regards,

    Ashish Narain Agarwal

    0 Votes
  • Bo
    Bob Aug 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Was staying in Bali and got the exact same call a couple days ago. They offered a week in a Royal Resort in Bali, Thailand or Goa and even offered to drive us to the Karma Resort in Jibaran Bay to collect our voucher. I smelled a rat, so I thought I'd Google the information I got from the representative and found this. Thanks to the internet and you guys for the post, I'm staying far away.

    0 Votes
  • Ra
    Raghu Jul 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I am a victim already. I have paid them 12k already. My intent was to avail a stay in Orange County(Coorg) through Sheridan's RCI membership. They always say that there is no availability at Orange County.

    I'm still trying to book my stay but to no avail. Its only a matter of time before they are booked for fraud.

    0 Votes
  • Jo
    john Jun 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hi guys,

    I also got call from sheridan resorts [protected] that i have won a gift voucher for 3days/3nights in sunvillage resort goa, i went through the presentation of the resorts which they have all over the world, and it was a good concept to enjoy with the family in 5star resorts and membership also was offered to me which i said will take it in near future got the voucher and they have confirmed me few dates.thanx to arun for the information.

    Regards,
    john

    0 Votes
  • Ar
    arun Jun 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear friends,

    I also recieved the call as you guys got.i was very curious to know what it is and attended the presentation with my wife.during the discussion they offered me the membership and it was not a compulsion.at last i got voucher for 3d/3n in goa and i called the customer care after some days and they did confirm my holiday at sunvillage goa in may end which i enjoyed with my family.now planning to take the membership which is worth for my family.

    Regards,
    Arun

    0 Votes
  • As
    asad Jun 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hi guys.

    Very nice information. Today i also got a call from Inzy vyasya that you got gift boucher by lucky draw. Come to kormangala and collect it. Is it true or nothing? Please help me.

    0 Votes
  • Sr
    SRINIVAS Jun 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Thanks you all guyz..i got a call... and as i have my own doubts about this GOA offer, i checked in Net and got this page.

    0 Votes

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