Rival Rooter review: Plumbing

My mother called Rival Rooter to search and find the cause of the water main leak at her building. The Rival Rooter plumbing guy came over to contribute just a little more dirt digging to try to find the basement leakage. He managed to hook up a temporary water hookup to the next building. He left and said he would come back tomorrow which he never did. The company then told my mother they wanted a $1000 deposit before any work was even significantly done. They have not communicated since then. Many others thought this was a shady practice and some sort of money grab and run.