Zucora reviews and complaints
Warranty service not honoured
This warranty is a total rip off. We purchased a leather loveseat and couch from Lazy Boy and decided that it would be a good idea to purchase an extended warranty through Zucora home. After having the set for a little over a year, the leather started peeling on one of the cushions. The cushion was replaced by Zucora. Then the other cushions started peeling...
Rip off
We bought 2 couches from Leon’s and were told great thing to get Zucora insurance as I have small kids so I don’t need to ever worry about stains, markers or anything. Just a call away to get it clean. Basically this company ripped me off. It been an almost year and I haven’t got any help. No one ever came to even take a look or clean. I wasted 500$ just to...
Read full complaintExtended warranty
We had an extended service coverage on a three piece sofa set. After almost four months of opening a service request, they came to say that they couldn't repair it. Then they sent a request for exchange for the one piece that is no longer in stock... Bad Boys (Another scam of a store) now wants to exchange only the one piece creating a mismatched set...
Read full complaintWarranty
I purchased a couch from Coulters which sold me a warranty through Zucora. I received the couch 2 months ago and contacted Zucora when I discovered my 2 year old had written On my genuine white leather couch valued at $5500. I was told that A 2 year old writing on a couch constitutes 'abuse' By owner on the owner. I requested a written explanation As to...
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