Whittaker Homes reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Whittaker Homes
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6 - 8 mths building time - not met - took 20 mths !!!
We signed contract in Feb 2006 with the expectations that it would take 6-8 months to build unless a hurricane or unexpected delays occurred. They actually finally delivered & closed on my house in October 2007. The roof truss was left outside for months which caused it to get mold and mildew substantially before it was actually placed onto the house. Customer service is horrible to have them return to tweek things that went undone like my driveway not being scored at the appropriate time, therefore causing major cracks in the driveway. Can only seem to get faxes sent in to request for something to be addressed. Phone calls were rarely returned in spite of numerous phone messages I left.
Lack of communication, did not finish home
My husband and I signed a contract to have Homes by Whittaker (out of Ocala, FL) build a home for us in July 2005. The contract stated that the company would do their best to complete the home in 150 days. There was a delay caused by waiting for building permits; permits were finally done in November 2005. Whittaker construction did not start on our home until January 2006, and it dragged on all year. There were complications during the entire process, seemingly due to poor communication between the various subcontractors and the job supervisors. We were able to move in finally in December 2006, with a long punch list to be addressed. Well, here it is September 2007, and many punch list items are still not completed. The most important of those things are that our front door is defective and needs to be either repaired or replaced. It is an expensive door with a glass panel in it, and the panel is crooked. Our side door to our garage was to be replaced as well, due to it getting dented by the crew during the building process, and this has not been done either. It is not even installed securely to our home, and there are open spots in the stucco finish around this door where water can and does get in. I'm sure that is not good for the integrity of the stucco. The exterior of the home received one coat of paint. Our grass sod (included in the price of the home) was not placed where we had indicated that it needed to be, and much was destroyed when we put in our pool this summer. Overall, this was one of the absolute worst experiences we have been through, and I would NEVER recommend anyone to do business with this company. A neighbor of ours also had a home built by Whittaker, during the same time as our home was being built, and his home took almost two years to be completed. I watched several other homes being built, finished, sold, and moved in to while we waited for our home.
I would not recommend this builder to anyone!
I signed with Whittaker on October 2005. We were told it would take 8 months to complete after the slab was poured. It took them 8 months just to start. They billed us for a large amount of fill without telling us the cost before it was delivered. (We had asked them for 4 months to let us know what the cost would be for extra fill.) When we asked for the...
Read full review of Whittaker Homes and 3 commentsElevating the Voice of the Consumer
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Too much information missing here. We are building a house, and there is a LOT that happens after you sign a contract and BEFORE construction begins. It can literally take months after a contract signing for your builder's package to be approved by your lender, your loan application to be prepared, signed, and accepted by the lender, your plans to be approved, permits to be approved etc. THEN comes the backhoe on the property. Weather also plays a part. This is Florida. Was construction began or going on during rainy hurricane season?
Your roof truss would have been pretreated to protect against mold and mildew. So what you should be looking into is not only the contractors who ordered and placed the roof, but asking for a supply log to see who the roof wood was purchased from. Every piece of your home will have paperwork to back it up. You need this information for warranty purposes and also for any issues.
Your contract should have also included a clause to protect you from things like this.You need to read over your contract again. Then you need to think about hiring an attorney.