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A company of this size and reputation, it is amazing the type of stunt the management attempts to pull on everyday people. Basically a traffic incident had occurred with a truck driver from WB Mason and there were even witnesses. A complaint was made with the Seccacus, NJ warehouse, in which I was given the run around for over two months. They refused to...

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WB Mason overpay reimbursement

In April of 2010 Price Waterhouse informed me that during a routine audit of WB Mason they discovered that my company - Type Trends Printing - had overpaid invoices to WB Mason for a total of $526.66. WB Mason issued a check to Type Trends for this dollar amount. When the check was received by my bank they informed me that the transit routing number on the check issued by WB Maon was incorrect and that they were returning the check to WB Mason and that a replacement check would be issued. I have contacted WB Mason by email and by phone on numerous occasions to inquire as to when I can expect the replacement check. I have spoken to Dan McKay at WB Mason and he keeps telling me that a replacement check will be issued. It is now April 2011 and I have not received a replacement check. Can you help me to get this issue resolved?

Pat

Company Business Name: WB Mason

Country of complaint: United States

Address: Brockton, Massachusetts

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