Veterans United Home Loans reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Veterans United Home Loans
Welcome to our customer reviews and complaints page for Veterans United Home Loans. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Veterans United Home Loans.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Veterans United Home Loans's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Veterans United Home Loans, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Veterans United Home Loans. Your feedback is an important part of our community and will help others make informed decisions.
Misleading during closing
We just had the worst experience with Veterans United. This has been extremely stressful and has disrupted our entire family. We have been working with Veterans United on purchasing a home. We found a home and placed a contract. We spoke to our loan officer several times and he assured us everything would be transparent. We were 21 days from closing on our...
Read full review of Veterans United Home LoansVA home loan staff
Going through the process of buying a home loan currently. I was due to close on Aug 14th. Now I, a first-time home buyer who is frankly not very savvy about such things, was EXCITED when I saw Veterans United was putting a team on my loan. Surely these people will tell me the things I need to know and warn me of any impending hazards! Fast forward...
Read full review of Veterans United Home LoansHome purchase closing process
Sellers beware of offers from buyers using Veterans United Home Loans. The Veterans United Home Loan rep, Tanner Smith, handling our buyers loan was either incompetent or only interested in getting the money. He failed to communicate with both the sellers' and buyers' agents throughout the process. He mislead both the buyer and seller on the status of the many steps in the process. He promised a closing date he knew he could not meet. He failed to do his own due diligence and 5 days prior to closing told the buyer their insurance wasn't valid preventing the loan from moving forward in underwriting. He obviously failed to fully explain the requirements to the buyer as they almost lost approval of the loan 2 days before closing because the buyer didn't meet another one of the lenders requirements. His lack of qualifications, or just lack of concern for his customers, cost the sellers additional fees when failing to meet the closing date he promised and put multiple families through a very stressful ordeal, along with the strong possibility of losing the homes they were in the process of purchasing contingent on his clients loan closing. I am deeply saddened that an organization would treat our nations veterans this way.
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