Not sure if anyone can give me some advice? Veolia Environmental Services keep leaving their large bins at the side of my house which has become frustrating as the bins are dropped off and collected from my house every week.
I have contacted the company and have requested for the drop off and collection of their waste bins to be nearer to the restaurant. Also the bins are soo heavy, every time they are moved it stratches the side of my wall. I have phoned the company soo many times I have lost count and they keep saying " I see what we can do about it" which I think is appauling especially when they didnt ask permission to use the side of my house as a rubbish collection point.
The next step is to write a letter of complaint to the Chief Executive as I have sent a complaint to the manager - still no improvement
Veolia Environmental Services is a garbage company both by description and opinion. They bought or merged with the company I used for a commercial rental building several months before I sold my building and cancelled my account and I can't get rid of them. I sold the building in July, 2006 and I informed them on July 20, 2006 and they said they would send a prorated bill. They didn't but instead sent me a bill for two months. I prorated the bill for the month of use and sent it to them. Since then, I have been receiving bills, phone calls, and personal appearances at my home. I even faxed them a letter last month telling them I suspected them of stalking me and would report them to the police if it continued. All this did was to stop them from hassling me for two weeks. Today I got another bill.
In July when I cancelled the first time, I gave Veolia the name of the new owner as I had (foolishly) recommended them to him and he indicated he would continue with them.
To those of you who are looking for free garbage pickup, call them. They will never figure out whether or not you are a customer. The man who bought my building has so far received $822.03 of free service and I suspect he will continue with free service for several years.