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CB Uphold

The good, the bad, and the ugly - discover what customers are saying about Uphold

Welcome to our customer reviews and complaints page for Uphold. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Uphold.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Uphold's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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ComplaintsBoard
M
5:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Uphold Cannot withdraw crypto to anther wallet

On 03.09.23 I attempted to transfer XDC to an external wallet but kept getting errors. I therefore rasied a ticket (3240980) and had to wait 5 days. Within this time I lodge a complaint which they attached to the same ticket. I asked them to:

1) confim when the fault had been fixed

2) Compemsate me for denail of access to my funds

The call was closed stating it was fixed, which it was not and my compaint not address. I have raised a new call under: 3246684. This is the first time i experienced such poor service from Uphold. But terribly poor it is

Desired outcome: 1) confim when the fault had been fixed 2) Compemsate me for denail of access to my funds

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11:27 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been trying for months to access my account after I upgraded my phone. Uphold is a company that enables individuals and businesses to invest, exchange, spend and transfer currencies (national & digital), commodities, equities, and more globally. This app holds my crypto stock that I invested in, and I have only used my phone to access this account...

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