Upgrade reviews and complaints
Customer service rude, rude, rude!
We financed a home repair project through Upgrade because of the interest-free option. That part went okay. Then before the project was fully completed, I began receiving emails about setting up my account and making payment. So I set up my account. Then today, when the last of the project was being finished, I received a phone call from (supposedly) an...
Read full reviewEndless delays and rude rep made me close account
I took out a loan with this company less than a year ago. The process of application was simple and the money was direct deposited quickly. I paid this loan off in less than a year (the loan terms were 2 years) and kept receiving emails to reapply for more money. I finally decided to ask for another amount becaus eof some home renovation and the proce...
Read full complaintBanking
I refinanced a personal loan with Upgrade. In order to receive their lowest interest rate, Upgrade required a $2500 deposit/average monthly balance in their Upgrade checking account. I registered my local & primary credit union with Upgrade & on their app the account indicates that it had been verified. I am now attempting to transfer some of my money...
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