I too have fallen into the trap of ordering the product as part of the 'Free Trial', only to receive another 30 day supply and a charge to my credit card. I rang the number and got a 'complaint service', not part of the company but acting on their behalf. The lady cancelled my order but quoted the terms and conditions from their website. I went back to their website and admittedly if you search around enough it does say that if you do not cancel within 15 days you will be charged, and a further 30 days will be sent. However, it is very small print and not easy to find. Also when you place the order the 'Accept Terms & Condition' box is automatically ticked. So it easy to place an order without this step being brought to your attention, I am sure that this is illegal, or at the very least deceptive, as you are not actively having to accept the conditions. They do say however, that you MAY get a refund if you contact them within 30 days. They are apparently going to email me in 3 days - has anyone actually received an email yet?
I purchased some diet pills on line and should only be charged for the shipping not the actual product. Having called I've been told that my order has been cancelled but they failed to e-mail to let me know about the 16 days in which to cancel the order. Day 16 fell on Saturday when they are closed and when I collected the order with contact information in order for me to cancel the product. I called today and they are trying to put the charge through to my credit card. I asked why they took my e-mail when they don't provide e-mail confirmation and the woman I spoke with had no response for me. I asked to speak to someone in authority so that I could discuss this with them and the woman on the phone said there is no-one I can talk to and it might be best for me to cancel my credit card! I tried to explain my situation to her and she hung up on me.
DO NOT USE THIS COMPANY, they are con merchants.
I got a FREE trial of Acai Berry and Colon Cleanse. I had to put in my Visa Card details to pay for packing...
TRADING PLANET FREE TRIAL Credit Card Scam.
Do not buy the FREE trial. If you are not careful they will keep deducting yoru credit card hundreds of dollars. Mine was deducted for hundreds of dollars every second day and it got worse. Cancel your credit card its the easiest way to get out becuase the emails and contact numbers do not work from Australia.