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The good, the bad, and the ugly - discover what customers are saying about Total Home Roofing

Welcome to our customer reviews and complaints page for Total Home Roofing. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Total Home Roofing.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Total Home Roofing's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Total Home Roofing, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Total Home Roofing. Your feedback is an important part of our community and will help others make informed decisions.

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4:07 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We contracted TMR to install a new roof on our home March 22, 2022. At that time, we were told the job would take 4/5 months to complete. The job did not get completed till July 2023. We were promised many times that the job would be done, workers would be on site. They never showed up or called. Customer service and respect are non existent. We moved...

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5:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Total Home Roofing New roof

We contracted total home roofing to put a new roof on our house in July of 2022. They did not arrive and start the roof until after Thanksgiving of 2022. We elected to have a galvanized steel roof put on the main portion of Is flat. As it stands today the flat portion of the roof as well inspection 6 As it stands today the flat portion of the roof as well inspection 6 times Been patched and still leaks. However they have placed a lean against my home for remittance of the final payment I think this is wrong. I have an open permanent and a leaky room and they seem to think they should be paid Not only that , I can't get anyone to answer or return my calls. When I call and tell them who I am They put me on hold and just leave me there today for 20 minutes.

Please be advised; They are also doing business as Citrus Roofing, and Angi roofing, so don't let Angie's list fool you!

Desired outcome: adjustment to final payment to cover cost for another roofer to do my flat roof properly since this company agreed to do so and never did follow through.

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Update by Miss micki
Mar 29, 2023 5:34 pm EDT

Typo flat roof has failed inspection 6 times and company has gone no contact.

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11:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In May 2021 I contracted Total Home Roofing to redo my roof. The job started in July 2021 and failed inspection. In January 2022 they "repaired" the item on the failed inspection. I don't know who did the final inspection, but as of September 2022 I have major leaking issues. I have contacted Total Home Roofing by phone and email. They sent out a guy who...

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9:37 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company writes up a contract for one price tells you what you have to pay what the insurance has to pay and nothing comes back to you. You pay them what they say you owe and then they come back 10 months later claiming you didn't pay them at all . Trying to get double the amount of work the original bill was when they take you to court . When I paid...

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