Menu

The good, the bad, and the ugly - discover what customers are saying about Top Sales

Welcome to our customer reviews and complaints page for Top Sales. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Top Sales.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Top Sales's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Top Sales, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Top Sales. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
R
6:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I also bought a magazine from Top Sales and couldn't get in touch with them for awhile. But I called a while back and got a return call. The new office manager explained that the office manager before her was not calling customers back or processing the orders so she was the reason no one was getting called or their magazines. She put my order in and gave...

Read full review of Top Sales and 10 comments
ComplaintsBoard
C
3:30 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Top Sales Fraud

I ordered an ESPN magazine back on 10/14/09 and as of today 3/10/10 have not received anything. I have also tried to call but the inbox is always full. I did try the email the BBB has on file, we'll see what happens with that. And I also tried the alt # BBB has for them but its disconnected. I almost want to mail, mail, and mail them letters, complaints, pictures whatever it would take to get them to realise I'm serious. I will call my local news channel and let them know also. Thanks for letting me vent. Not to happy.

Read full review of Top Sales and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
E
E
enalzil6179
Spring Lake, US
Aug 28, 2009 5:04 pm EDT

Two teenagers representing Top Sales knocked on my door one day selling magazines for the troops. I ordered one magazine for myself and never received it even after 6 months of waiting. Iv left so many messages on their voice mail but not once did they answer or call back but they did charge my account $60. These people are liars and frauds so please DO NOT BUY anything from Top Sales because IT IS a scam!

L
L
lukekinton
Madison, US
Feb 24, 2011 2:16 am EST

http://www.waff.com/Global/story.asp?S=14088008

Here you guys go. Made this public. I hate that a company like this is operating in my own back yard and doing this to people. Based on reports online, Tracy Turner and Sean Nation have had their hands in alot when it comes to magazine sales. There are direct links to Top Sales and Sean Nation/Tracy Turner to both Veritas Communications and Southern Circulation as well. Based on my research, Tracy Turner (the manager for Top Sales) is actually Tracy Fussell, the owner of Veritas Communications and the wife of Dave Fussell, who has been running this racket under other companies all over the US.

I've made complaints with the Alabama AG as well and have forwarded my findings to them.

L
L
lukekinton
Madison, US
Feb 24, 2011 2:15 am EST

http://www.waff.com/Global/story.asp?S=14088008

Here you guys go. Made this public. I hate that a company like this is operating in my own back yard and doing this to people. Based on reports online, Tracy Turner and Sean Nation have had their hands in alot when it comes to magazine sales. There are direct links to Top Sales and Sean Nation/Tracy Turner to both Veritas Communications and Souther Circulation as well. Based on my research, Tracy Turner (the manager for Top Sales) is actually Tracy Fussell, the owner of Veritas Communications and the wife of Dave Fussell, who has been running this racket under other companies all over the US.

I've made complaints with the Alabama AG as well and have forwarded my findings to them.

L
L
Lawndale, Ca
El Segundo, US
Nov 07, 2009 7:50 pm EST

There are multiple companies using the name Top Sales.
If you have had an issue with the company out of Washington call this # ajd jga wmjp.
I had the same problem got a hold of the right company and was able to switch my subscription
to a different one. The magazine I originally ordered had gone out of business.

W
W
Westones
Vineland, US
Sep 29, 2009 11:01 am EDT

I had exactly the same problem this summer. Except that it has cost me $98.00. Apparently there have been 81 complaints with the Better Business Bureau in the past 3 years.

ComplaintsBoard
M
6:16 pm EDT

Top Sales Top Sales/Southern Circulation Inc/C&S Sales/Howard Brock

Despite having pled guilty to FRAUD and a pending investigation against him by the Alabama Attorney General's office, Howard Brock has renamed his company AGAIN! Is there no one who will stop this guy? He employs liars, thieves, and criminals to SCAM people out of their money by selling magazine subscriptions. Some pretend they are in school. Others tell you someone will call you so you don't cancel. And yet others just tell you to buy it and cancel so they can get their "points" because they won't cash your check. Trust me, that check will be cashed! From what I gather, he has had a couple of partners who bailed on him (as soon as they found out he was keeping all the money for himself, I'm sure) and writes to boards like this one to blame everything on them or anyone else he can. Anyone who encounters him or ANYONE from TOP SALES should call the BBB or Huntsville Police Department or the Attorney Generals office for Alabama, Indiana, Illinois, Pennsylvania, West Virginia, or probably ANY state. Or just type in his name, Southern Circulation, or C&S Sales into your search engine. You will find a whole lot of interesting things, including his own lame explanations for his actions. Don't buy it, people.

Read full review of Top Sales and 7 comments
Hide full review
7 comments
Add a comment
L
L
lukekinton
Madison, US
Feb 24, 2011 2:13 am EST

http://www.waff.com/Global/story.asp?S=14088008

Here you guys go. Made this public. I hate that a company like this is operating in my own back yard and doing this to people. Based on reports online, Tracy Turner and Sean Nation have had their hands in alot when it comes to magazine sales. There are direct links to Top Sales and Sean Nation/Tracy Turner to both Veritas Communications and Souther Circulation as well. Based on my research, Tracy Turner (the manager for Top Sales) is actually Tracy Fussell, the owner of Veritas Communications and the wife of Dave Fussell, who has been running this racket under other companies all over the US.

I've made complaints with the Alabama AG as well and have forwarded my findings to them.

R
R
razzledazzlelost
Ozark, US
May 13, 2010 6:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I also bought a magazine from Top Sales and couldn't get in touch with them for awhile. But I called a while back and got a return call. The new office manager explained that the office manager before her was not calling customers back or processing the orders so she was the reason no one was getting called or their magazines. She put my order in and gave me a date for when they would be delivered. I got my magazine yesterday. So I don't think they are a scam. I think they just had bad people working for them. I also found out their email address topsales011@aol.com.

P
P
pinkladie0333
Conneaut, US
Feb 02, 2010 6:45 pm EST

Same exact thing happened to me in Ohio, I filed with BBB but have been told the company is out of business, so I was told to pursue the matter further my contacting a bankrupcy court. 50 dollars were spend and I will hope to get the money back, who can I contact to file a report? I have the reciepts and everything

M
M
mosbmt
Parkersburg, US
Oct 07, 2009 11:20 am EDT

To all who have been affected by Top Sales! Yes they have struck nationwide. But to the ones who live in Alabama, please call Bob Caveness at [protected] and help with the case and prosecute these people. Let's all join together and stop them.

J
J
Johnny Chimpo
Foley, US
May 12, 2009 5:59 pm EDT

Yeah same thing happened to me. Two girls were going door to door selling 2 year subscriptions to magazines. I have called multiple times. I always get an answering machine, then the mailbox is usually full. I have gotten to leave a message a couple of times but no calls are ever returned. This is a scam and I have learned my lesson. Someone needs to teach these people a lesson and I might have to do it myself. This guy is walking a fine line and needs to be taken care of. Here I come Howard...

C
C
chelsea
newport, US
Apr 29, 2009 4:35 pm EDT

same thing happened to me, it was in copperas cove, tx. i just filed with the bbb so now we play the waiting game. btw the guys name was tim bradburn. which was prob fake as well.

J
J
John
, US
Apr 01, 2009 1:52 pm EDT

I was approached by a girl going door to door saying she was in school and selling magazines for Top sales was her means to pay for a school trip. I felt sorry for her and remembered having to go door to door years ago selling candy bars or something to go on a school trip. Though the magazine subscription was by no means a bargain and I didn't even want to subscribe, I did it. Well, I tried calling customer service after no magazines showed up and the number was changed to another number. I tried calling that number and the mailbox is always full. Now, I won't buy anything from someone going door to door unless I know them.

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.