THD MET team reviews and complaints
Management/Associate Relations
I was recently in a Home Depot Store located in Southern California and overheard an employee being yelled at unprofessionally by what appeared to be the employees manager or someone above this person. The altercation took place on an aisle next to the one I was on and I was able to over here the language that the person was using against the employee. I was wondering if there was someone that would be able to give me information about reporting a situation to someone that is above the person I saw doing this. After the employee was done being scolded by the Home Depot worker that was yelling at them I walked out the front of the aisle and remember the name of this person. I then consulted a cashier and asked if the person worked for the store. He informed me that "the people in orange polo shirts" were part of a special outside group that didn't work for the Home Depot Store directly but an outside source. He wasn't able to tell me too much more about their system or structure so I was wondering how I find out about reporting someone as a customer.
Company Business Name: The Home Depot
Country of complaint: United States
Address: California
The complaint has been investigated and resolved to the customer’s satisfaction.
pre-selecting interviewies
Friend of mine was interviewing for a job. He was against 3 other people. One was his daughter-in-law. They were interviewing for a job as the Merchandising Execution Team store supervisor in store 1410 in Mt. Home, AR. Even though he was obviously more qualified than any one else interviewing he did not get the job. I dont know if he was not selected b/c he had been very sick and had been out of work for over a third of the year, or if they are guilty of ageism(which is not selecting applicant b/c of his or her age.) Home Depot has been guilty in the past of pre-selecting applicants (i know from experience) so it is no doubt in my mind that the interview does not mean JACK. They obviously had their choice from the beginning. THIS JOB INTERVIEW AND HOME DEPOT SHOULD REALLY THINK BEFORE THEY WASTE PEOPLES TIME AND EFFORTS. GIVING THEM HOPE THAT THEY'RE GONNA GET A JOB WHEN THERE IS ALREADY A PRE-SELECTED APPLICANT SHAME ON HOME DEPOT FOR ALLOWING THIS TO HAPPEN.
Company Business Name: The Home Depot/MET team
Country of complaint: United States
Address: northern AR southern MO, Arkansas
Do you exactly need a car for the position how does this job work..I have an interview on Sunday please comments... Can I carpool
As a current MET team employee... I can vouch for the fact that THD DOES hire 50+. A huge issue I've seen in the 11 days as said employee is the lack of knowledge that runs rampant in my particular team. Unfortunately my supervisor is a nice guy but doesn't know squat about running a team... We pay the price for it when audits come and were questioned through the roof about stuff we have no control over. I don't know how all of this bears on the shoulders of Home Depot... Actually, like most of the complaints... It doesn't. Individuals should be held accountable for their shortcomings... End of story. I agree THD is super corporate... But that's what they are.. I guess you could say they should pay more attention to the people they put in supervisory positions... But there are always those that have their own agenda and crap people become leaders... I'm not sure if that means THD doesn't know how to run a company properly. They're not perfect... Nothing is and do their shortcomings suck sometimes when it affects you directly? Yes. But to ostracize the company as a bad one is ridiculous. I'm just grateful that I got hired somewhere making more than 8.00 an hour. The job market is crap... Without certifications or degrees, your time and hard work isn't worth much... I appreciate THD paying above average pay per hour. I need to do this myself, but it sounds like a lot of the posters above need to start looking at the big picture instead of placing blame on the biggest targets.
I work for MET in NH, I have to say about 30 to 40% of our team is 50 or older so to say THD practices "ageism" is not true. Every MEM or ASM who performs inteviews knows what they are looking for in an associate and that's what they look for. Your friend obviously wasn't the most qualified plain and simple.
I'm curious, do you have to have a ged or high school diploma to work on the MET team? I don't see why it would matter...
MET has their responsibilities that is gauged with their Planning tools.
Certain times are alotted per catagory class.
Hey sometimes there is a deluge of customers, that cannot be helped, as Customers come FIRST.
Vendors seem Happy
Frank Blake seems happy
We are outcomping the competition
and our stock is over $35.00 and has been that way for more than a year.
Keep up the good work
HOME DEPOT, THE HOME DEPOT MET TEAM IS A SCAM. MET TEAM WAGES ARE PAID FOR BY THE VENDORS. THE MET TEAM INCEPTION WAS TO PROPERPLY PLACE AND FACE PRODUCTS THROUGH OUT THE STORE FOR EASE OF PURCHASE AND CUSTOMER SATISFACTION. THE MET TEAM IS TO SERVICE "X" AMOUNT OF BAYS IN A MANNER SUBSCRIBED BY CORPORATE. THE BAYS ARE TO BE LEFT IN A CERTAIN CONDITION BY EACH STORE'S DAY AND NIGHT STOCKING CREW, WHICH NEVER HAPPENS. SO THE END RESULT IS MANY VENDORS WHO ARE PAYING TO HAVE THIER PRODUCT SERVICED NEVER GET TOUCHED BECAUSE THE MET TEAM ALWAYS SEEMS TO RUN OUT OF TIME BECAUSE THEY ARE BUSY HANDLING STORE REPONSIBILITIES JUST TO GET EACH BAY HALFWAY PRESENTABLE. MET TEAM SUPERVISORS ARE AFRAID TO COMPLAIN TO THE STORE'S MANAGER OTHER WISE THE CAN BE LABELED AS "NOT EASY TO GET ALONG WITH OR NOT A TEAM PLAYER OR WILL BE FIRED OR TRANSFERRED SELLING FERTILIZER IN ALASKA. UNFORTUNATLY BECAUSE OF THE HOME DEPOT POLICY AND THE WAY THEY ARE DOING BUSINESS, THE CUSTOMER AND THE VENDOR ARE GETTING SCREWED BADLY. AS THIS EMAIL IS BEING WRITTEN, THE EXECUTIVES IN ALANTA HOME DEPOT ARE TRYING TO FIGURE OUT VARIOUS WAYS OF IMPLEMENTING MORE RESPONSIBILITIES FROM EACH STORE TO THE MET TEAM AT THE VENDORS EXSPENSE. I GOT TERMINATED FROM HD MET TEAM, BECAUSE I BROUGHT UP THE ABOVE ISSUE BECAUSE THE VENDORS AND THE CUSTOMERS WERE'NT GETTING THE SERVICE THAT THEY WERE SUPPOSED TO. SO MUCH FOR "DOING MORE FOR LESS" JUST AS LONG AS ITS AT THE VENDORS AND THE CUSTOMERS EXPENSE.
HD MET TEAM IS A SCAM. MET TEAM WAGES ARE PAID FOR BY THE VENDORS. THE MET TEAM INCEPTION WAS TO PROPERPLY PLACE AND FACE PRODUCTS THROUGH OUT THE STORE FOR EASE OF PURCHASE AND CUSTOMER SATISFACTION. THE MET TEAM IS TO SERVICE "X" AMOUNT OF BAYS IN A MANNER SUBSCRIBED BY CORPORATE. THE BAYS ARE TO BE LEFT IN A CERTAIN CONDITION BY EACH STORE'S DAY AND NIGHT STOCKING CREW, WHICH NEVER HAPPENS. SO THE END RESULT IS MANY VENDORS WHO ARE PAYING TO HAVE THIER PRODUCT SERVICED NEVER GET TOUCHED BECAUSE THE MET TEAM ALWAYS SEEMS TO RUN OUT OF TIME BECAUSE THEY ARE BUSY HANDLING STORE REPONSIBILITIES JUST TO GET EACH BAY HALFWAY PRESENTABLE. MET TEAM SUPERVISORS ARE AFRAID TO COMPLAIN TO THE STORE'S MANAGER OTHER WISE THE CAN BE LABELED AS "NOT EASY TO GET ALONG WITH OR NOT A TEAM PLAYER AND WILL BE FIRED OR TRANSFERRED SELLING FERTILIZER IN ALASKA. UNFORTUNATLY BECAUSE OF HD POLICY AND THE WAY THEY ARE DOING BUSINESS, THE CUSTOMER AND THE VENDOR ARE GETTING SCREWED. AS THIS EMAIL IS BEING WRITTEN THE EXECUTIVES IN ALANTA HD ARE TRYING TO FIGURE OUT VARIOUS WAYS OF IMPLEMENTING MORE RESPONSIBILITIES FROM EACH STORE TO THE MET TEAM AT THE VENDORS EXSPENSE. I GOT TERMINATED FROM HD MET TEAM, BECAUSE I BROUGHT UP THE ABOVE COMMENT. SO MOUCH FOR "DOING MORE FOR LESS" JUST AS LONG AS ITS AT THE VENDORS EXSPENSE.
I am proud of the work I do with the MET team. I enjoy the job we do. I enjoy coming to work each day. Admittedly, we don't have the greatest relationships with the stores but we do try. There are alot of associates, and department heads that choose not to take an interest in what we do and they run and hide when we are in their stores and then there are the one's who do appreciate our work, understand it, and do take an interest. We do have alot of 50+ age associates on our team and I see that they put out alot more work than alot of our 20 year olds. It's a shame that the younger generation doesn't seem to work as hard as the older generations. i'm 37 and I bust my butt. I am proud of my work. When I see something selling I think about how that affects my success sharing. When I can help a customer it is a gratifying feeling. Of course my job takes place within my bays but being in those bays in between the aisles does give me a chance to help customers. I do it if i can and if I can't then I will find a store associate to help them. Alot of times store associates are hard to find when we are in their stores. I think the store managers do not schedule their asociates to work like they should when we are there. I think store managers need to understand that we need their associates to be around to help the customers so we can get our bay services done in a timely manner. But going back to the topic I think alot of 50 yr olds work 2x as hard as the 20 yr olds.
Several points are discussed here.
I am currently employed by MET.
I love this job PERIOD.
although I am a felon, being truthful on my application worked in my favor, as THD gets good money from the government via tax credits for hiring my sorry [censor].
I love the fast paced environment, as keeping myself busy takes my mind off of my homocidal thoughts.
Peanuts for pay? With age and experience comes larger chunks of the pie.
So what if THD is paid $35.00 per hour for us from the vendors? giving is less than half of that is par for the course. THD pays for our uniforms, [censor] ups, insurance and mileage/travel time.
What other company would give you that?
5:am to 2:pm is a great gig; weekends FREE
PAID holidays. Sure beat the pay that I used to receive in prison @ .10 cents per hour.
Stock options are great too. Take advantage of their benefits, they are there for us to use.
For the people who like the title of having a job, but don't like the work; change jobs, the turnpike is always hiring for toll collectors.
Thank you Frank Blake, Bernie Marcus and Arthur Blank. you are doing your part in keeping the streets safe and rehabilitating criminals like myself.
This is odd... I didn't post that^ never worked at home depot In my life
Hi ! i read your complaints and I'm not surprised. Actually i worked as a MET team associate in Canada, Toronto in store 7001 for a supervisor named Tara. The supervisor and the manager for the district Ryan Walsh.Believe it or not they take things in to their hands and it was a living hell for the associates. Tara would play cat and mouse and sent me in to a depression.
I had my lil girl who was 4 yrs old who broke her shoulder bone and when i asked for a few days off i was denied time off although i had my paid vacations that was available.It took literally a resignation letter from me for them to give me three days off. This happened in end of July and at the same time i had wanted to take my vacation to go and see my mom who was dying of cancer in Zambia and she denied my leave again saying i should have booked vacation in advance. I tried telling her that it all came up suddenly and i had no idea that my mom was going to be totally immobile because of the sudden spread of cancer.
A week after the incident i had asked MET manager Ryan Walsh to let me go and see my mom and he agreed to it and 2 days later i was fired by Ryan walsh! he gave me no reasons at all and the following day when i asked the HR manager Lyn she had no idea about it and told me that she would look into it and got back with me saying that it was Ryan's decisions .
Believe it or not almost 12 MET associates where fired or resigned in fear.