This company is a scam artist, they do not allow the cancelling of the service. They will misrepresent themselves over the phone, beware that they will attempt to act like your current magazine service. They do not send the correct magazines, and submit 'replacement, equivalent products' that you don't want, nor need. They do not start sending magazines till month 3, however even though they've taken your payments, if you do stop paying. rather than send you magazines up to your current amount paid. They will send your bill to collections immediately, without contacting you. Their contact information is also defunct, and even Bank of America could not contact the number associated with their account. Despite that fact, disputing the bill is difficult despite the poor reputation. Thoroughly disgusted with the company and the highway robbery they employ.
Called and tried to cancel THREE YEAR Subscription and they said they could NOT do that. You only have seven days after the initial ordering to cancel after that you are locked in for eternity!!! Billing twice in ONE week, said they have two subscriptions for same account!!! UNREAL Spoke to Pablo on the phone and wanted an exact cancellation date and he said he was unable to cancel!! I am filing a disput today to TRY and stop this SCAM!!! I have NEVER heard of a company that is UNABLE to cancel a subscription that they have been taking for THREE PLUS years!!! Asked for their company/controller number that ANY reputable business can supply and they had NO IDEA what I was talking about!!! They do this so that they can hit your account for different amounts and it goes thru without notice to unsuspecting consumers!!! THEY NEED TO BE STOPPED!!!
I paid off 2 supposed accounts with Sun Pacific through U.S. Holding back in January. NOW, Sun Pacific said that they have a recording of me ordering another account in April. That's not possible bacause I have not answered any phone numbers that I do not know since January. I have a written lists of phone numbers by month-by-month called to my phone. I am retired and have not ordered any magazine or talked to any magazine services since January. I am extremely angry and upset. I am ready to contact the state attorney general &/or better business about this company.
I am so angry as I write this. Today I received another call from "John Ryan" who is supposedly representing "Sun Pacific Readers." These people contacted me about a year ago, and I was foolish enough to agree to buy magazines for $14.95 per month.
I sent checks every month to them. After awhile I noticed that they were taking an "extra bank draft" for that amount directly out of my bank account every month!!! Once I realized they were actually "stealing" from me, I went to my bank and closed out that account. (A hassle, but worth it).
I had also decided to google their company name and that was a real eye-opener. Finding out they have an "F" rating with the Minneapolis Better Business Bureau really blew my mind. Also finding all the complaints against them just confirmed that they are big con artists. Why they are allowed to keep doing so-called "business" is beyond me.
They continue to bill me and call my home nearly ever day. Many hang-up calls. I pray someone will stop these creeps from preying on honest people like me, who couldn't imagine such thieves exist and continue to ply their illegal trade. Totally shameful!! Beware of this company!! They will lie and tell more lies! Don't fall for it!
I have learned a hard, expensive lesson, and wil never again order from a company that I know nothing about. I'm glad I found this site so I can warn others. Thanks!
I came to this site to see what others had to say about this company and it sounds similar to my issues. I have been charged by Sun Pacific Readers now, for almost two years, just recently it has become a HUGE problem, I was noticing that they were charging my account sometimes two or three times a month. Pretty sure 4 -5 magazines don't cost 100 dollars a month? I think I will be contacting the magazine companies to know what Sun Pacific Readers has been doing, it makes me angry that they do this. I changed my credit card number and filed a comlaint with my bank about them. I have now been recieving letters from them saying I how them 800 dollars. How do I owe them??? this is not a credit card, It is not money I have spent, I do not owe them anything!!! I do not even recall agreeing to this in the first place and can't figure out how I got involved in this. I think one of my neighbours kids signed me up through fund raising for a trip. Please don't sign onto any magazine company offers, just give the kids money. They did call me last year and said that I still had a year left, so I asked them to change the magazines I get and thought it would be no big deal, they have never sent me any magazines that I would actually read, all I get are magazines for parents and mothers... I'm single. Also some months I get 2 magazines sometimes I get 10. Sick and tired of this company. I was going to answer their calls and tell them to stop however it sounds from other complaints that they scam people that way as well, I will be returning all the magazines I get from here on out back to sender and not answering calls. I will be reporting them to BBB and letting the magazine companies know that Sun Pacific Readers if soiling their name, I don't ever want to see another martha stuart magazine again!!
I received a phone call from them about a month ago, saying that they would be lowering my payments but I needed to confirm my credit card number ending in the numbers xxxx. I do have a magazine company that I do get several magazines so I assumed that it was the same company. I wasn't thinking and gave them the number.
The account with my magazine company did not drop, but suddenly I am getting charges on my credit card from Sun Pacific Readers for $29.90. Yes, I feel stupid!
However, I did not agree to any new subscriptions!