Soft Serve Clothing reviews and complaints

Soft Serve Clothing is a company that offers a variety of clothing options for those looking for something unique and stylish. If you're looking to purchase clothing that is already in stock, you should be fine. However, if you decide to pre-order an item, you may be in for a rough ride. The fulfillment process is not the best and there is no communication when delivery is not met.

I pre-ordered an item and was expecting it to ship a month later. However, a month went by and there was no contact, no shipment, nothing. I had to email the company to find out what was going on and was told that it would be another month before my item would ship. I waited patiently, but at the end of the next month, there was still no contact. I had to reach out again to find out that there were more delays and that shipping was now pushed back two more months.

This is a poor way to handle fulfillment for a company that has customers who have already paid for their items. Soft Serve Clothing needs to get their act together and get a better handle on their shipping and fulfillment process. People who pre-ordered items back in November are still waiting for their items to be shipped out.

Overall, Soft Serve Clothing has some great clothing options, but their fulfillment process needs some work. If you're looking to purchase something from them, make sure it's already in stock to avoid any potential headaches.

I've been shopping at Soft Serve Clothing for about 8 months now, and I've ordered from them three times. I've tried out five different items, including hoodies, lightweight hoodies, and blankets. I gotta say, the hoodies fit me really nicely. I'm a big guy, weighing over 225 pounds and standing at over 6'2", so finding an oversized hoodie that fits me well is always a challenge. But the 3XL size from Soft Serve Clothing really does the trick for me.

One thing I'd love to see more of from Soft Serve Clothing is workout clothes made from their fabrics. I'm a pretty active guy, and I like to wear clothes that can keep up with me. Also, I'd love to see more neutral colors available. I'm a big fan of green and navy, but I haven't seen either of those colors since I started following Soft Serve Clothing. It'd be great to have more options in those shades.

I also wish that the tie-dye items would come in more muted colors. I work in an office, so it's tough to wear bright colors to work. But honestly, I've really enjoyed all the items I've ordered from Soft Serve Clothing so far. The hoodie is definitely my favorite, though.

One thing I really appreciate about Soft Serve Clothing is their commitment to being eco-friendly. It's important to me to support companies that care about the environment, and Soft Serve Clothing definitely fits the bill. I'll definitely keep ordering from them, but I hope to see more neutral shades available in the future.

Just got my first order from Soft Serve Clothing and let me tell you, I am in love with my new hoodie! It's so cozy and comfortable, I can already tell it's going to be my go-to hoodie from now on. I'm actually a little mad at myself for not ordering the blanket hoodie when I had the chance. I saw it and thought about it, but I hesitated and now they're sold out. I reached out to Customer Support to ask when they would be restocked, but they told me it wouldn't be until fall. That's a bummer because I live in the mountains and could really use it right now! But I guess I'll just have to wait until they're back in stock.

Anyway, back to the hoodie. I really liked the fit, but I'm glad I ordered a size up because my arms are a little bigger and it really fit them well. I hope they restock the Blueberry color soon because I missed out on that one and I absolutely loved it.

I also ordered a blanket with my hoodie and let me just say, wow. It's so soft and cozy, I could wrap myself up in it all day. It even matched my house perfectly, so I've been using it as decor when I'm not snuggled up in it. I just wish they would stock more blankets because all the colors I want are currently out of stock.

Overall, I'm really happy with my purchase from Soft Serve Clothing and I can't wait to see what they come out with next. I just hope they restock some of my favorite items soon!

My first experience with Soft Serve Clothing was pretty good. My granddaughters were thrilled with the products I ordered for them. However, my second order in August 2022 has been a complete disaster. It's now May 6th, 2023, and I still haven't received my order. I've read other reviews where people have had similar experiences and have been given excuses about production delays. I don't understand why it's taking nearly a year for me to receive the product I paid for.

I've been offered gifts and apologies, but that doesn't change the fact that I still don't have my order. I'm not sure if I'll ever receive my goods or if I'll have to ask for a refund. It's frustrating and disappointing.

I can't recommend Soft Serve Clothing to anyone. It's a shame because I had a good experience with my first order, but this second order has left a bad taste in my mouth. Buyer beware, indeed. I wish I had known about these issues before placing my order. I won't be purchasing anything from Soft Serve Clothing in the future.

Honestly, I'm giving Soft Serve Clothing one star because I have to. If it were up to me, I wouldn't give them any stars at all. It's just not acceptable to take people's money and not deliver the product they paid for.

I gotta say, I was pretty excited to order from Soft Serve Clothing (softserveclothing.com). I put in two orders on December 2nd, 2022, and they said they'd ship out in January. But it's now February 4th and I still haven't received my orders. I've emailed them several times, but haven't gotten any response back. It's starting to feel like they're just taking my money and running.

At first, things seemed to be going pretty well. But then, everything started to slow down. I had missing items that they wouldn't replace, and now it's just radio silence. There's no way to contact them, and there's no customer service phone number. It's like they've disappeared into thin air.

I wouldn't recommend buying anything from Soft Serve Clothing ever again. It's a shame, really. They claim to be selling clothes to save the world, but it seems like they're just in it for themselves. They're ripping people off and it's not cool. What goes around comes around, though. I hope they get what's coming to them.

I recently had an experience with SoftServe Clothing that left me feeling a bit frustrated. I had ordered a hoodie from their website back in December of last year, but by the end of January, it still hadn't arrived. I decided to reach out to their customer service team to see what was going on and if I could cancel my order.

To my disappointment, I was informed that there were heavy delays with their production team and that my order wouldn't be shipped until early March. While I appreciated the update, I was disappointed that I wouldn't be receiving my hoodie anytime soon.

However, instead of receiving my item in March, I received a code for a credit that had a couple of days before it expired. I was excited to use it, but when I tried to redeem it, I found out that it required me to purchase more than one item. I was confused and frustrated because I thought I was receiving a voucher for the item I had originally ordered, not a discount on multiple items.

I reached out to SoftServe Clothing again to see if they could help me out, and they ended up giving me a credit for half the value of the hoodie. While I appreciated the gesture, I still felt like they were trying to take my money or charge me more for something I had already paid for.

Overall, my experience with SoftServe Clothing was a bit disappointing. While I understand that delays can happen, I wish they had been more transparent about the situation and offered a better solution for their customers. I hope they can improve their customer service in the future.

I was really excited to start my Christmas shopping early this year, so I decided to check out Soft Serve Clothing's website. I had been a loyal customer for a while, but this time, things didn't go as planned. I ordered over $700 worth of products, but I still haven't received anything yet. It's been months since I placed my order, and all I've been getting are ridiculous excuses about "production problems".

I'm really disappointed with Soft Serve Clothing. They're still selling products that they don't have in stock, and they keep making the same excuses over and over again. I wonder how much money they've made from pre-orders? It's really starting to feel like a scam. I definitely won't be ordering from them again.

I even showed my family pictures of the gifts I bought, but I still haven't received anything. I thought it was illegal to sell something that you don't have in stock. As a small business owner myself, I know that honesty and integrity are crucial to success. Unfortunately, Soft Serve Clothing seems to be lacking in both of those areas.

It's frustrating to see that they're still taking people's money and not delivering on their promises. They keep bombarding me with texts and emails about BOGO deals and freebies, but all I want is the products that I paid for.

I'm not the only one who's having issues with Soft Serve Clothing. Hundreds of other customers have lodged complaints about this company. I really hope they fulfill their back orders and pre-orders soon. Until then, I don't think they should be making any more sales.

I've even noticed that they plant fake 5-star reviews on their website. It's important to be aware of these tactics.

Overall, I'm really disappointed with my experience with Soft Serve Clothing. I'll only rescind my negative posts once I receive all of my products, and I hope that other customers will do the same.

I gotta say, I'm pretty disappointed with Soft Serve Clothing. I was really excited to get a suit for my grand daughter for Christmas, so I ordered it back in November. But guess what? I never got it! And now, I've been trying to get a refund for weeks, but it's like pulling teeth. They don't even have a phone number to call, so I'm stuck waiting for them to respond to my emails. And when they do respond, it's always the same thing - "we'll get back to you in a couple of days." But they never do!

I can't even tell you if the quality is any good, because I haven't even seen the suit yet. And to top it all off, they were supposed to send me a free hoodie with my order, but that never happened either.

I wish I had checked with BBB before ordering from these guys. Lesson learned, I guess. Here's what I ordered, in case you're curious:

- Cloud Cotton Joggers - X-Large / Shark Steel Blue / Joggers
- X-Large / Shark Steel Blue / Joggers
- Quantity: 1
- Price: $65.00

- Cloud Cotton Lightweight Hoodie - X-Large / Blueberry / Lightweight Hoodie
- X-Large / Blueberry / Lightweight Hoodie
- Quantity: 1
- Price: $0.00

- Cloud Cotton Hoodie - X-Large / Fairytale Sky / Hoodie
- X-Large / Fairytale Sky / Hoodie
- Quantity: 1
- Price: $69.00

- Cloud Cotton Joggers - X-Large / Fairytale Sky / Joggers
- X-Large / Fairytale Sky / Joggers
- Quantity: 1
- Price: $69.00

Subtotal: $203.00
Shipping: $0.00
Total: $203.00

Honestly, I wouldn't recommend Soft Serve Clothing to anyone. Save yourself the hassle and go somewhere else.

I gotta say, I was pretty excited to order some hoodies from Soft Serve Clothing. I placed my order on January 4th, 2023 with a Pre-Order End of January ship date. But when January 27th rolled around and I still hadn't received any shipping info, I decided to reach out and see what was up. They got back to me the same day and told me that my order was scheduled to fill early March. I was a little confused because I hadn't received any notification about this delay, so I asked for a refund on February 2nd.

Their response was a little frustrating. They told me that they had never experienced delays like this before and that they were doing everything humanly possible to get my order to me. They also said that since the hoodies were handmade, delays could cause a shift in delivery date. They shared their production team's ETA with me and explained that the team was unable to meet the projected completion date. They offered to throw in a free tote as a token of appreciation for my patience, but I didn't respond to that offer.

Despite my misgivings, I decided to wait it out. But when March 7th rolled around and I still hadn't received any shipping info, I decided to reach out again. This time, they told me that there was a halt in production and that it was going to take 3-4 weeks to wrap up. They apologized for the inconvenience and sent me a gift card to make up for it.

At this point, I was pretty fed up. I insisted on a refund on March 7th, but it didn't get issued until March 16th. And then I had to wait another 1-10 business days for it to go back to my credit card. All in all, it was a pretty frustrating experience.

I think Soft Serve Clothing needs to get it together. If you're thinking about ordering from them, buyer beware!

I had been wanting to order from Soft Serve Clothing for a long time, but the prices always made me hesitate. Finally, I decided to take the plunge and pre-ordered an exclusive Halloween zip-up hoodie and some sweatpants in mid-October of 2022. I was so excited to receive my order, but unfortunately, it didn't arrive for over a month. I decided to email the company to inquire about the delay, and they told me that there were some issues causing delays. I waited a bit longer, but when I still hadn't received my order by close to Christmas, I decided to ask for a refund.

The company tried to give me some excuses and even offered me some free gifts, but I just wanted my money back. I was surprised that I actually received the refund quite quickly. Despite this experience, I decided to give Soft Serve Clothing another chance and made another purchase during their Black Friday sale. However, I was disappointed once again when my order didn't arrive for several weeks. I emailed the company to ask about the delay, and they gave me two different excuses, one of which was that there were product issues causing delays.

I was frustrated and decided to ask for a refund once again. It's been a week, and I'm still waiting for my refund. It's disappointing that Soft Serve Clothing sends me daily emails trying to get me to buy their products, yet they can't seem to fulfill orders in a timely manner. I don't understand how they can keep their site up if they are so behind on orders. I hope they can improve their processes and fulfill orders more efficiently in the future.

The Soft Serve Clothing website is a great place to find comfortable and stylish clothing. I recently purchased a hoodie from their site and while it wasn't the softest hoodie ever, it was still really comfortable. I think some people might have been disappointed because they were expecting something incredibly soft, but I found the hoodie to be lightweight and cozy.

One thing that's really cool about this hoodie is that it's made from recycled bottles. I think that's a great way to be environmentally conscious while still looking good. However, my husband did mention that the hoodie looked a bit cheap. I don't necessarily agree with him, but I can see why he might think that.

The best part of my purchase was actually the free blanket that came with it. The blanket is incredibly soft and cozy, and I've been using it every night since I got it. I think Soft Serve Clothing should advertise their products as the most comfortable rather than the softest, because that's really what they excel at.

One downside to ordering from Soft Serve Clothing is that shipping is quite slow. It took a while for my order to arrive, but I think it was worth the wait. Overall, I'm really happy with my purchase and I would definitely recommend Soft Serve Clothing to anyone looking for comfortable and stylish clothing.

I remember when I first stumbled upon Soft Serve Clothing a few years back, I was ecstatic to find a company that had such unique and trendy clothing. However, my recent experiences with them have been quite disappointing. I placed an order in October and was eagerly waiting for my package to arrive in November, but it never did. I tried reaching out to their customer service team, but all I got were excuses and no real answers. I decided to wait until February, but still, nothing came. After a lot of back and forth, I finally received a refund.

Despite my previous experience, I decided to give them another chance and ordered a hoodie on March 12th, with an anticipated shipping date for this month. Unfortunately, I haven't received any updates or emails regarding my order. I'm starting to lose hope that I'll ever receive my hoodie. It's a shame because I used to love this company, but now I wouldn't recommend them to anyone.

I'm not sure what happened to Soft Serve Clothing, but it seems like they've gone downhill. It's frustrating to see a company that used to have such great products and customer service fall apart like this. I hope they can turn things around and regain the trust of their customers, but for now, I would advise against ordering from them.

I gotta say, I'm pretty disappointed with my experience with Soft Serve Clothing. I was trying to get a Christmas present for my mom - a cozy blanket and hoodie - and I placed my order way back on December 14th, 2022. But it's now February 17th, 2023, and I still haven't gotten my stuff! I've been emailing their customer service team over and over again, and all they keep telling me is that the shipment got delayed. Like, come on, how many times can you push back a shipment?

Anyway, I finally got fed up and asked for a refund. But instead of giving me my money back, they just keep offering me a "credit" to use on their website. I mean, what good is that gonna do me if I can't even get my original order? I've told them multiple times that I want a full refund, but they're just ignoring me now. It's like they don't even care about their customers.

Honestly, I'm starting to think this whole website is a scam. I mean, why else would they be so shady about giving me my money back? I've even had to dispute the charge with my debit card just to try and get some resolution. It's a shame, because I was really excited about the stuff I ordered. But now I just feel ripped off and frustrated. Save yourself the trouble and don't bother with Soft Serve Clothing.

I was really excited when I found Soft Serve Clothing's website. I saw a dark purple sweatshirt that I just had to have, so I "pre-ordered" it in September 2022. It cost me $49, which I thought was a bit pricey, but I was willing to pay it for such a cool sweatshirt.

However, it's now January 2023 and I still haven't received my sweatshirt. I was really disappointed when I realized that the site didn't give me a delivery date when I made my purchase. I had no idea that I would have to wait this long to get my sweatshirt.

I decided to email customer service in November to ask where my sweatshirt was. To my surprise, they actually emailed me back! They told me that my sweatshirt was a pre-order, so it would take some time to arrive. I was a bit annoyed that they didn't tell me that when I made my purchase, but at least I had some information.

However, I was really upset when I saw that Soft Serve Clothing was deleting negative comments about orders not arriving on their Facebook advertisements. I mentioned this in my email to them, and I think it's really unfair to customers. People see all of the positive comments on the advertisement and have no idea that there are problems with orders not arriving. It's really frustrating and makes me feel like I've been scammed.

Overall, I would not recommend Soft Serve Clothing. While they have some cool products, the lack of information about delivery dates and the deletion of negative comments on Facebook make me feel like they're not a trustworthy company. Save your money and buy from a different company instead.

I was so excited to order a pre-order item from Soft Serve Clothing back in October of 2022. I couldn't wait to get my hands on it and show it off to all my friends. However, it's now February 7th, 2023, and I still haven't received my order. I've contacted the company multiple times, but I keep getting the runaround. They tell me that there were "delays" or that the items were still being "handmade". It's frustrating because I just want my order already!

To make up for the inconvenience, Soft Serve Clothing gave me a $25 gift card. At first, I was excited to use it for an in-stock item. So, I placed an order on January 3rd, 2023. But, here we are over a month later, and I still haven't received my sweatshirt. It's disappointing because I was really looking forward to wearing it.

Honestly, I wouldn't recommend Soft Serve Clothing to anyone. The wait time is just too long, and the customer service isn't great. Even if the clothes are incredibly soft, it's not worth the headache and frustration. I wish I had saved my time and money and bought from another company. I won't be ordering from Soft Serve Clothing again.

I gotta say, I'm pretty disappointed with Soft Serve Clothing. I placed an order way back in September and I still haven't gotten my stuff. I've been emailing them constantly for updates, but they never reached out to me to let me know about any delays. It's now December and they're telling me that my order is delayed for the third month in a row! What the heck?

I tried to switch out the items that were holding up my order, but even though they were still showing as available on the website, they told me they were out of stock. What a bummer. I wish I had looked into this company's reviews before I ordered from them.

So, just a heads up to anyone thinking about buying from Soft Serve Clothing - be careful! Make sure you do your research before you place an order.

So, I decided to give Soft Serve Clothing a try and ordered a hoodie from their website in September. I knew from the start that the order wouldn't be shipped until late October, which was totally fine with me. However, as mid-November rolled around, I still hadn't received any updates on my order. So, I decided to reach out to their customer service team via email to inquire about the status of my order.

To my disappointment, I was informed that my order was delayed but should ship by the end of the month. I waited patiently, but mid-December came and went with no updates on my order. I was starting to get frustrated, so I reached out to Soft Serve Clothing again, this time asking them to cancel my order and refund my money. However, they ignored my request and simply told me that my order was delayed until late December.

Now, it's mid-January, and I still haven't received any updates on my order. I'm starting to feel like Soft Serve Clothing is a scam company, especially since I can't leave any reviews on their website or comment on their Instagram posts. It's frustrating to see that they have over 20,000 reviews on their website, all conveniently 5 stars, but I can't leave my own honest review.

Overall, I'm disappointed with my experience with Soft Serve Clothing. While I understand that delays can happen, the lack of communication and transparency from their customer service team is unacceptable. I wouldn't recommend this company to anyone and will be looking elsewhere for my clothing needs in the future.

I bought a dope deep purple jogger hoodie set from Soft Serve Clothing on December 15th, 2022. They took my money right away, but it's now March 11th, 2023 and I still haven't gotten my set. Mary, Wanda, Sue, and even the Customer Claims Specialist "Darryl" keep giving me the same excuses that everyone else has mentioned in their reviews. It's crazy that these "companies" are out here doing this. And then they try to play you by offering something free, but only if you buy something else.

I just want my damn order #***527! I'm sick of all the excuses. I'm gonna have to report this company soon, mark my words. It's not right to treat customers like this.

I gotta say, I had high hopes for Soft Serve Clothing. I mean, their website looked pretty cool and they had some dope clothes. So, I decided to make not one, but two separate orders. Big mistake. The shipping delays were ridiculous, man. I waited and waited and waited some more, but my orders never arrived. I was so fed up with waiting that I decided to cancel both orders.

But let me tell you, canceling those orders was a whole other headache. Customer support took forever to answer my emails. And when they finally did, they gave me some lame excuse about why my orders weren't shipped on time. They even offered me a $25 credit if I didn't cancel my orders. Like, seriously? I don't want a credit, I want my clothes!

It took forever to get my orders canceled. The days in between replies were excruciatingly long. At one point, I was so sick of waiting for an email that I had to message them on Facebook. And guess what? I got the same run around a second time. All that aggravation for an overpriced cotton hoodie.

I will say that when I did speak with customer support, they were polite. They explained the shipping delays and all that. But honestly, it didn't make up for the weeks (over a month!) of waiting. I'm not sure if I'll ever order from Soft Serve Clothing again.

Got my hoodie from Soft Serve Clothing after waiting for what felt like forever, and I gotta say, it's not great. The fabric is supposed to be "soft as cashmere" but it's more like a 2 out of 10 on the softness scale. It's not terrible, but definitely not anything special. And after just one wash, it looked like I had been wearing it inside out for a week. Not a good look.

The little fluffy nubs on the outside of the hoodie are supposed to make you feel like you're "living on a cloud" but they don't really do anything for me. I mean, they're cute and all, but they don't add any extra softness or comfort. And let's be real, the fabric isn't really that fluffy anyway. I probably shouldn't have used that word to describe it.

If you're still waiting for your order, I would honestly just cancel it. It's not worth the wait or the money. The hoodie is just okay, and definitely not worth the hype.