Soft serve clothing reviews and complaints
Non delivery of products and no refund
The first orders I placed with this company arrived fine and I loved the products. Then I ordered items as gifts that included some things that were "back-ordered" (even though I didn't realize that at the time). They still haven't sent ANY of the items despite some of them listed as being in stock. They responded with "they are having IT problems and will...
2 orders unfulfilled
I placed 2 orders in February 2023 and was told they would both ship within 10 days. They took my money in less than 24 hours of the orders being placed. I have been trying to contact them since April and I finally got a couple of responses through messenger and each one gives a later and later expect to ship date. I told them I wanted to cancel both of my...
Read full review of Soft Serve ClothingThieves
I have multiple orders worth hundreds of dollars, paid, that have yet to be filled. It's been over a year now. They just keep stealing money and not sending product. I've had successful transactions with them in the past, but it seems like they got behind and just kept selling rather than fulfilling orders. I've given them the benefit of the doubt until now. They've answered my emails and promised they would deliver. I placed my orders right before the summer of 2022. It's now summer 2023. The real kicker? Their site is down.
Desired outcome: I want my money or my stuff.
Sweats
They owe me $727.55... 6 orders dating back to october. Christmas gifts... I have emailed a bazillion times "daryll" writes back, I completely understand blah blah blah [censored]! They are a scam... Took money for product they did not have. A pre order should, at most, only require a small deposit! Keep hounding them for your money! There are repercussions for what they are doing... And still selling online... Don't be fooled... Don't buy!
Desired outcome: Money refunded
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